1/5 Julie C. 10 months ago on Google
Hotel
tired
but
is
being
renovated.
Grounds
beautiful,
but
it's
a
country
park
so
you
would
expect
that.
Wedding
venue
great
-
wedding
planner
&
management
team
well
below
what
would
be
expected.for
a
wedding
venue.
As
soon
as
the
new
wedding
planner
took
over
things
went
downhill,
had
I
not
booked,
paid
and
been
within
the
last
4
months
prior
to
getting
married
I
would
have
cancelled
and
gone
elsewhere.
Stephen
(previous
planner)
made
us
feel
calm,
valued
&
respected
how
we
wanted
our
day
to
go.
He
listened,
he
is
emphatic
towards
our
requirements
and
took
time
to
understand
us.
Since
our
wedding
day
I
have
emailed
a
long
list
of
complaints
to
the
owner.
The
owner
has
not
even
acknowledged
the
email,
I
replied
to
an
earlier
email
sent
from
the
owner
so
I
know
it
is
the
correct
details.
I
have
given
plenty
of
time
for
an
acknowledgement
or
response
but
received
none.
A
few
of
the
issues.......
Some
guests
charged
for
breakfast
some
not
-
was
advised
all
guests
got
breakfast
included
along
with
a
10%
discount
Not
all
guest
got
a
discount
Check
in
was
from
2pm
-
some
rooms
including
the
best
man's
room
was
not
ready
until
nearly
3pm
he
had
to
seat
the
guest
at
3..30pm
and
had
hoped
to
change
and
have
a
relaxed
drink
before
he
greeted
the
guests
No
room
service
for
bride
or
bridesmaids
-
we
had
to
go
to
the
bar,
didn't
even
get
a
free
bridal
room
or
bottle
of
prosecco
for
having
the
wedding
at
the
venue
No
sound
check
allowed
for
the
singer
until
after
2pm
-
she
was
a
bridesmaid
so
this
left
very
little
time
to
sound
check
before
guests
arrived
Rude
and
bossy
wedding
coordinator/planner
was
shouting
aggressively
at
guests
and
bar
staff
Room
layout
not
as
discussed
-
cake
was
shoved
in
a
corner
squashed
behind
a
table
-
we
had
said
we
wanted
it
to
go
on
the
table
with
the
cupcakes
in
the
room
where
the
food
and
bar
was
Breakfast
-
staff
swearing
loudly
at
being
stitched
u
regarding
the
number
of
guests
No
plates,
cutlery,
coffee
etc
guests
had
to
ask
them
I
could
go
on
but
I
think
you
all
get
the
gist
of
my
review.