(Translated by Google) Instead of 1 star I would give it -5, too bad it cannot be valued in the negative, I took my 7-year-old nephew with a heaving chest and they did not want to attend him because he did not have his ID on hand, if it is an emergency and I did not You have identification at the moment do not go because you die and they do not attend you, what a shame. (Original) En vez de 1 estrella le daria -5, lastima que no se puede valorizar en negativo, lleve a mi sobrino de 7 años con el pecho agitado y no lo quisieron atender porque no le tenia su identificacion a mano, si es una urgencia y no tienes identificacion en el momento no vayan porque te mueres y no te atienden, que pena.

The secretary has terrible customer service, I have been there 3 times and the lady is angry if you ask her something she barks at you, she doesn't answer you, she doesn't answer your questions, she is in a bad mood. If I go to the MINSA or SOCIAL SECURITY I don't say anything but in a private company, they also don't give away the service I PAY for it. Terrible attention and they are the first ones to receive you, the others are fine but please go ahead with social security and the message fits perfectly ...I hope to be able to go again. The complaint is for this lady, if she is angry, please don't go to work... or give her a lesson xfa

(Translated by Google) It is supposed that the attention should be fast, we arrived before 9am and we left after 11am, the lady at the reception is very cute and nothing friendly. (Original) Se supone que la atención deberia ser rapida, llegamos antes de las 9am y salimos despues de las 11am, la señorita de la recepción es lentisimaaaa y nada amable.

Central location in Costa Verde La Chorrera, easy to get to either by public transport, selective transport or private car (sufficient parking). The place was a little dirty (I didn't see anyone in charge of cleaning in 75 minutes that I was there), limited space, small reception and no privacy for attention, the attention of the very friendly staff as well as the doctors. High price/service ratio for what they offer. Profitable perhaps for those with private insurance.

I had previously attended this clinic, and I loved the dedication and passion with which the staff cares for people! These last few days I attended again with my grandmother! She was truly delighted with the treatment and excellent quality medical care, thank you very much for your services!

Fui a la 1 pm son las 5 pm y nada de resultado guía costa verde el servicio es el peor que tenido cuando uno va viajar y atención al cliente te dice que en unos minuto y vía wassap tampoco te ayudan la próxima Para el examen recomiendo usar otro lugar ya que mínimed no son rápido y menos dan buen servicio al cliente actúan como que ellos clientes no son importante

(Translated by Google) Poor service for the swab test, the progress of the line is very slow, I arrived at 8:30 am on Dec 2, 2020, and at the moment it was 10:53 am we were still not being attended and still in line. This aspect must be improved, remember that the success of any business depends on the loyalty of the customers. (Original) Mal servicio para la prueba de hisopado, el avance de la fila es lentísimo, llegué a las 8:30 am del 2 dic de 2020, y al momento siendo las 10:53 am seguimos sin ser atendidos y todavía en cola. Hay que mejorar ese aspecto, recuerden que el éxito de todo negocio depende de la fidelidad de los clientes.

Aún No he logrado atender mi salud . Manejan mal la información en recepción al paciente . Hago una fila de 40 minutos y cuando llego a la caja me.dicen que el tipo de asistencia que necesito no vendrá porque la ocupan en otro lugar. Me recuerda al CSS. Si pido permiso no tengo como justificar la ausencia al trabajo.

(Translated by Google) Excellent attention of the whole team, I recommend them. (Original) Excelente atención de todo el equipo, los recomiendo.

(Translated by Google) They never answer the phones (Original) Nunca contestan los telefonos

I felt very good in this clinic, everything clean and sterile. They have been very receptive. As soon as I arrived they made me feel comfortable, very professional and friendly. In short: perfect work, perfect staff, prepared and friendly, doctors who know what they are doing, quality-price, I am satisfied, beautiful clinic. I recommend to anyone.

Llegas a las 10 am y te atienden a las 12 pm, una de las Dra en turno (me reservo el nombre), pesimo servicio, pedante y grosera, tras que uno se siente mal, ya esperaste 2 horas, ella te despacha en menos de 5 minutos. Ya estan igual que el CSS.

(Translated by Google) I feel so good to finally find this place a well-groomed place aesthetically, good service, all very cheap and even 5 people make family plans for the price of one and at home. I love it with a finishing touch of a message on the wall that says: “Very soon you will feel better” right here in Costa Verde. Thank you Mini Med God bless you. (Original) Me siento tan bien encontrar este sitio por fin un lugar bien arreglado estéticamente, buen servicio, todo bien económico y hasta hacen planes familiares 5 personas por precio de uno y a domicilio. Me encanta con un toque final de un mensaje en la pared que dice: “Muy pronto te vas a sentir mejor” aquí mismo en Costa Verde. Gracias Mini Med que Dios los bendiga.

(Translated by Google) Excellent service the girl at the reception one with short hair is the best. (Original) Excelente servicio la chica de la recepción una de cabello corto es lo máximo.

(Translated by Google) Horrible. We have already waited from 2 until 8 in the afternoon for our highlights and there are still none. We have a flight tomorrow morning. They have already lied several times that they are going to come and they don't come. I know it's not the fault of the employees here but it's still horrible. (Original) Horrible. Ya hemos esperado de 2 hasta 8 en la tarde para nuestros resaltados y todavía no hay. Tenemos un vuelo mañana en la mañana. Han mentido ya varias veces que ya van a venir y no viene. Se que no es la culpa de los empleados acá pero todavía es horrible.

(Translated by Google) I loved it, the good service and customer service, always attentive, from the reception, your nurse and doctor, I recommend them. regards (Original) Me encantó, el buen servicio y atención al cliente, simpre atentos, desde la recepción, su enfermero y doctora, se las recomiendo. Saludos

Atención en la recepción pésima. Alto volumen de movimiento y solo 1 de las 2 recepcionistas atiende Ni siquiera se mira al cliente lo cual dista de un buen servicio

Excellent service, I went for back discomfort and the attention was fast, the doctors were very friendly, answered all my questions and were always attentive. Recommended!!!

I went to the branch, the service was incredible, they resolved all my questions and everything was done on time without any delay, I fully recommend it..

Very good care, the doctors and staff were always attentive, they cleared up my doubts and the follow-up given to my treatment was excellent, thank you!!!

(Translated by Google) Clinical analysis laboratory with good and professional attention. Fast, efficient and do not delay in delivering results. (Original) Laboratorio de análisis clínicos con buena y profesional atención. Rápidos, eficientes y no demoran en la entrega de resultados.

(Translated by Google) I appreciate the medical service from Dr. Trinet, very wise. I rate it 5 stars. I also wish to share my dissatisfaction with the organization in the care of patients who come to carry out laboratory tests or medical consultations, when in the same room there are people coughing or running their noses to take tests for COVID-19. This act does not speak well of you, in the care and interest in your affiliates. Please correct this and post it. (Original) Agradezco el servicio médico de parte de la Dra. Trinet, muy atinado. Lo califico con 5 estrella. Igualmente deseo compartir mi descontento con la organización en la atención a los pacientes que llegamos a realizar pruebas de laboratorios o consultas médicas, cuando en la misma sala se encuentran personas tociendo o moquiando para hacerse pruebas del COVID-19. Este acto no habla bien de ustedes, en el cuidado e interés en sus afiliados. Por favor corrijan esto y publiquenlo.

(Translated by Google) Customer service by phone is terrible they are useless (Original) El servixio al cliente por telefono es terrible no sirven para nada

En una crisis de Covid-19 como en la que actualmente vivimos es increíble que haya que esperar 2 horas y media para que te hagan la prueba, una hora de fila afuera y una hora y media de fila adentro ya que las chicas de recepción no tienen la organización establecida, cobran, ingresan datos, marcan recibos en sistema, revisan inventario de suministros de oficina, todos mientras mas de 100 personas afuera esperan y se van acumulando. Una sola recepcionista haciendo todo, la otra solo dijo tengo hambre, entro un par de formularios como para decir que trabajo, tomo su cartera y se fue a comer.

Fui a esta sucursal y la atención estuvo excelente y rápida, no quedé con ninguna duda, está bien ubicada, se encuentra fácilmente sin perdedero. 10/10

Recepción demora demaciado con cada paciente, demore 48 min solo para que me cobraran. Filas largas sin donde sentarse cuando si vienes a una clínica es por que te sientes mal y terminas peor. No recomendado

(Translated by Google) They take between 1 hr and 2 hr to assist you only for consultation. Even though it arrived before opening time. I left at 9:40am. (Original) Demoran entre 1hr y 2 hr en atenderte solo para consulta. Aun cuando se llego desde antes de la hora de apertura. Sali a las 9:40am.

(Translated by Google) Good service (Original) Buen servicio

Fatal la atención telefónica. No hay quien conteste el teléfono de la central

(Translated by Google) No one answers the phone (Original) Nadie contesta el teléfono

(Translated by Google) super easy to find and very affordable prices, with a history to back them up (Original) súper fácil de encontrar y precios muy accesibles, con una historia que los respalda

(Translated by Google) What a kind and professional doctor, I congratulate you. (Original) Que dra tan amable y profesional , la felicito .

(Translated by Google) Good attention, they comply with biosafety protection (Original) Buena atención, cumplen con protección de bioseguridad

(Translated by Google) Excellent customer support :) (Original) Excelente atención al cliente :)

(Translated by Google) Terrible customer service on the WhatsApp line (which turns out to be the only method of contact). They say they close at 4 and you go at 3 and they don't take care of you. I went to get a Covid test an hour before they closed and they didn't want to attend me and they left with a Chinese story. Now I write to them on WhatsApp again (because obviously if I suspect covid I don't want to go out for fun) but apparently they don't know how to answer. (Original) PÉSIMO servicio al cliente en la línea del WhatsApp (que resulta ser el único método de contacto). Dicen que cierran a las 4 y vas a las 3 y no te atienden. Fui a hacerme una prueba de Covid una hora antes que cerraran y no me quisieron atender y salieron con un cuento chino. Ahora les escribo en WhatsApp nuevamente (porque obviamente si sospecho de covid no quiero salir por gusto) pero al parecer no saben contestar.

(Translated by Google) It is 7:15 a.m. and no one has arrived to open the premises yet, I came for a PCR test to present it at the airport, they told me to arrive today at 7 a.m. They would be open but nothing yet. (Original) Son las 7:15 am y todavía no llega nadie a abrir el local, vine por una prueba de PCR para presentarla en el aeropuerto me dijeron que llegara hoy q apartir de las 7 a.m. estarían abierto pero nada todavia.

(Translated by Google) Terrible customer service they do not answer the phone, pay for a service that is not serious girlfriends totally apologize a mockery your organization and service are a health company with that do not play dedicate yourself to something else (Original) Pésimo servicio al cliente no contestan el telefono, pague por un servicio que no serio novias disculpas totalmente una burla su organización y servicio son una empresa de salud con eso no se juega dediquense a otra cosa

(Translated by Google) I wouldn't even give them a star ... the damaged air conditioner, for a urine test they take time to help you and I don't understand why. I went to Raly and it didn't take me more than 5 minutes. And to add the grocero staff. Pity attention. (Original) Ni siquiera les daria una estrella...el aire acondicionado dañado, para un examen de orina se demoran en atenderte y no entiendo porque. Fui a Raly y no me tomo mas de 5 minutos. Y para adicionar el personal grocero. Pesima atencion.

(Translated by Google) Terrible customer service. (Original) Pésimo servicio al cliente.

(Translated by Google) How the general exams come out (Original) Cómo sale los exámenes generales

(Translated by Google) I went to get an electrocardiogram, and I had excellent attention. (Original) Fui a hacerme 1 electrocardiograma, y tuve una excelente atención.

(Translated by Google) It was in vain to make multiple calls, to know if they could attend and if they would have the necessary vaccine required you (Original) Fue en vano realizar múltiples llamadas, para saber si podían atender y si tendrían la vacuna necesaria requería os

(Translated by Google) Excellent attention Mahelis Cedeño (Original) Excelente atención Mahelis Cedeño

(Translated by Google) The best🤗 (Original) Los mejores🤗

(Translated by Google) Excellent service (Original) Excelente servicio

(Translated by Google) I took my daughter of 3 years and her attention was good (Original) Lleve a mi hija deb3 años y su atencion fue buena

(Translated by Google) You call and nobody answers with such inefficient service (Original) Se llama y nadie contesta wue servicio tan ineficiente

(Translated by Google) The service is of excellent quality and the treatment is extremely humane. (Original) La atención es de excelente calidad y el trato es sumamente humano.

(Translated by Google) I recommend looking for a larger place for attention and expediting the waiting lines. (Original) Les recomiendo buscar un lugar mas amplio para la atenciòn y agilisar las filas de espera.

(Translated by Google) They should have a direct line to verify the results ... no one answers that telephone exchange. (Original) Deberian tener una linea directa para verificar los resultados....esa central telefonica nadie la contesta

(Translated by Google) Delay in the reception of patients and much more delay in medical care, they should reinforce the care more so that it is more expedited and the place is small for the services it offers, because it only has a toilet for staff and patients (Original) Demora en la recepción de paciente y mucho más demora en la atención médica, deben reforzar la atención más que sea más agilizado y el local es pequeño para los servicios que ofrece, porque solo tiene un aseo para personal y pacientes

(Translated by Google) Good attention and they give you follow-up. (Original) Buena atención y te dan seguimiento.

I went to see my daughter for a persistent cough; Thanks to taking an x-ray and blood tests, his diagnosis was found and he is much better; good attention.

I express to the health personnel the most heartfelt gratitude and eternal gratitude for the valuable and timely services I received, it is worthy of recognizing and admiring the human quality, professionalism and attention of all the people who treated me in the best way.

I went to the branch for the first time and I loved the attention, they are super friendly and attentive, they helped me with everything I needed. Excellent service.