As one other person mentioned, being a person of color should not make a difference, but.. unfortunately, it seemed to be the case. I, however, was warned prior to by a friend to stop in and check out the selection, but look past the employees. Honestly, the selection was amazing when I visited. However, my wife and I were totally ignored! No "hello", no "thanks for stopping in", no "did you all have questions or need help?". While browsing, the only interaction we had with any employees was the ones that were stocking, to which with every pass, we could clearly tell we were getting in the way, multiple times! Was walked past at least 13 times. It was not a big deal as we were able to browse the store, ask questions online in forums, and ultimately purchase online at a different store and a few items ordered thru Orland hobbies. Wish this place was just a little bit friendlier. Again, it's not a big deal, though. Hopefully, it's not due to color... hopefully, they are like this with all guests... didn't seem that way while we were there, though.

I'm an online purchaser, Lombard checks all the boxes. Large N Scale inventory, prompt shipment, staff is easy to interact with, and better prices than most other shops. Best of all you don't have to join a online store "club" for the lower price.

Great place to shop for model trains! People who work there are so nice and helpful.

They have the best prices and selection of HO and N scale equipment.

THANK YOU SO MUCH LOBBARD Hobbies. Would highly recommend. Purchased a locomotive to be shipped to NZ. Arrived in presctine condition, packaged carefully and even with a complementary bag of lollies. Absolutely stoked and will be coming back again . Thank you so much for your time and dedication

I just got an ATLAS 60 ft auto parts boxcar, a Walthers Two Bay Covered Hopper and a Scaletrains Havelock Shops BN Gondola. They all look great and they also gave me a tote bag and HO/N track Gauge. 5 STARS!

I had been a little apprehensive because of the good prices and because most of the reviews were from in-person customers. I ordered a Kato N-scale trainset on Monday night, and I had it in my hands on Thursday. It was packaged securely and new, as advertised. Satisfied customer!

One of the top 3 threes storess for this hobby! Highly recommended!