7-Eleven image

7-Eleven

Convenience store

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items. People often mention store, rude, mask, employees,


Address

4200 1st Ave, Lyons, IL 60534

Website

www.7-eleven.com

Contact

(708) 247-3192

Price rating

$ $$$

Rating on Google Maps

3.20 (31 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: store (8) rude (6) mask (6) employees (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Natalli K. 5 years ago on Google • 118 reviews
    I put in an application a few days ago. Called and asked to speak to a manager. He asked for my name and why I'm calling. I asked what was the status of my application. He said "we are currently interviewing a few people, ok, bye bye" and hung up. . A. I never got a call from them like they promised. B. The guy that answered the phone was very VERY rude. . The female manager Danielle I think her name is was very nice but the guy is just such a jerk. . Looks like I'm gonna apply elsewhere. TAKE YOUR BUSINESS ELSEWHERE!!!!!!!!!! There's another 7Eleven on Ogden that's not too far from here. They are nicer up there.
    2 people found this review helpful 👍

  • 1/5 First L. 1 year ago on Google • 156 reviews
    Older lady smiles and talks to white customers but I notice when I go in she refuses to say hi back and rolls her eyes when I’m paying. But not to the people in front of me today and the people there yesterday and the other day. Just me and another non white lady.
    1 person found this review helpful 👍

  • 1/5 RPP I. 4 years ago on Google • 38 reviews
    This 7-11 does not offer free Slushies on July 11th (7/11)!!!!! Let that sink in, while all other 7-11's across the country are honoring the discount, this owner is too cheap to allow for 1 day of a national promotion. My kids were very disappointed and the owner couldn't care less. Please go out of your way to avoid this 7-11 if at all possible. Write a review about them so he'll learn that this is unamerican!
    1 person found this review helpful 👍

  • 1/5 Jeremy A. 6 years ago on Google • 19 reviews
    Owner has no idea how to help a customer and no knowledge of the store rewards program. Very impatient when a problem occurs and I don’t feel like I had given him an attitude or reason to act that way he did. He stole my coupon for a free coffee that I had on my app, then tells me it never scanned through, after I watched the receipt print out for it. Going to Dunkin’ from now on thanks my guy.
    1 person found this review helpful 👍

  • 1/5 Jessica F. 3 years ago on Google • 11 reviews
    Here now. Lady running around the store without a mask. Casher had no problem ringing her up but then again his mask is not even covering his nose.... very disappointing considering the sign says all customers must wear a mask...
    1 person found this review helpful 👍

  • 1/5 Bree W. 8 months ago on Google • 33 reviews
    Do Not Support This Business!! The owner is racist and rude. I am a traveling nurse i make well over $30 an hour, but on my way to my client today i stopped in to get me a cup of ice and a snack. I had on my scarf over my head and my wind breaker. I looked around the shelves and saw an apple i may want but didn’t decide to buy it and only wanted to purchase the ice. When i got to the register i was accused by the owner of stealing the apple that i had put back and i have never been so offended before in my life! I asked for manager details to pursue a report but was then notified by that same employee that he in fact owned this location and if i had a problem i could take it up with him. I was afraid to cause any further confrontation since i was alone in the store by myself, so i left but i just want my black people to be aware of your surroundings and always watch yourself in these types of stores owned by these types of people.! I hope this was helpful for someone

  • 5/5 Aquanda E. 1 year ago on Google • 13 reviews
    Very nice,clean store. All my encounters coming in there ,the employees always said hello. Jeff was a gem ringing me up at the register. I complimented the hot food tray and was astonished to see taquitos,hot dogs ,etc and plenty of them! If this is a Franchise store,kudos!

  • 1/5 Mark K. 3 years ago on Google • 7 reviews
    Jeff is rude and clearly unfit to do his job. I went in with my little brother so he could use a gift card he had gotten for his birthday in order to buy a PlayStation card. He was rude and started to shout profanities at brother who is a minor just because he was clueless on how to properly run the transaction. Honestly have never met a worker who is more incompetent or rude. Definitely do not recommend going to this 7-11. Take the extra 5 minutes and drive to the one in La Grange if you don't want to get yelled at and kicked out of the store for no reason.

  • 5/5 Ashley N. 1 year ago on Google • 3 reviews
    Every time I go in there I’m always greeted and all the staff are always so nice! Shoutout to all your employees at this location! And always very helpful. I usually go in by myself or with my 3 kids. The kids even say how nice your employees are! Thank you for you service. I know how hard customers can get.

  • 1/5 LottieCakes 3 years ago on Google • 1 review
    If I could give this store a negative rating, it would be negative thousand. Each time I go to this 7-11, not only are the employees rude but on the door, it clearly states you need a mask. However I have seen countless customers go in and out of the store without a mask and the employees do NOTHING. I am no longer shopping at this establishment and this 7-11 should be shut down for not enforcing the mask policy. They are absolutely awful at enforcing rules. I contacted corporate and their employees attitudes about me complaining was god awful.
    2 people found this review helpful 👍


Call (708) 247-3192 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Check cashing
    • ✓️ Prepared foods
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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