Man when I say they have great service, THEY HAVE GREAT SERVICE! Once I went through with the appointment process and went to the state application process, I got lost somewhere in between because I wasn’t reading everything properly. I called MCD and the woman I spoke with helped me with no problem. I got stuck again so I had to call a second time and spoke with the same woman. She remembered I had just called but was super patient and helpful, she actually wanted to stay on and make sure I did the whole process right! Not one time did I feel like she was getting agitated or rushed me. True example of patience and understanding in my eyes! 10/10 for me.

I had an amazing experience at MCD -- not only was everything quick and efficient on the doctors end but also with the state! It was as easy as 1-2-3 like they say! Other routes I was going to try ended up in disgust.. finding aout about hidden yearly fees and the fact NO ONE is covering follow up visits in they're fee... Which come to find out docs are getting audited all over bc of that reason and patients are at risk of losing they're card!! I had full 1 on 1 help with the application with state! Appointment was at 430 on a Saturday and I had my provisional card by 8pm.. in time for the dispo!

This place is OUTSTANDING!!! The clinic is very clean and organized and no nonsense. Everyone was so professional, knowledgeable as well as helpful and extremely nice. From the front desk to the private doctor visit to the folks that process you they all made us feel like friends. They go out of they're way to make the process easy and make you feel comfortable. Their prices are very competitive and the doctor spends time with you answering any questions you have putting you at ease. They know what they're doing and walk you through the entire process. They make you feel comfortable and treat you like you're part of the family. I highly recommend going to MCD. They deserve the 5-star rating because they give you 5-star service.

This place was absolutely amazing. Staff was extremely nice and helpful. They helped me through the process step by step! I drove 1 hour to check the place out and it was well worth drive! I was approved and had my card same day!

Made The Hassle Of Renewing My License And Made It Simple!! I Didn’t Even Need To Leave The House And That Helps Me Out Cause I Don’t Drive!! I Paid My Fee To The Doctor And Telecom With Him For 10 Mins And He Sent The Paperwork In To The State In About 20 Mins After My Appointment!! I Was Looking For A Simpler System To Not Make This Process And More Of A Pain In The Butt Then It Already Is, This Place Is It!! Trusted, Fast And Reliable- You Can Get Pre Approved Before You Even Make A Appointment🤘Great Route To Go Whether You Are A New Patient Or A Renewing Patient- Take The Weight Of This Process Of Your Shoulders!!

A beautiful worthwhile experience! From my initial chat With Taylor to the appointment with DR. Otto i was informed and impressed! Taylor was extremely informative on how the process works and made my experience absolutely perfect from start to finish! All questions were answered and emails for the appointment and log in time were sent before i even hung up! A+++ professionalism from this company!

I pre-paid for my doctor $199.00, patient video visit I get a call 10-15 minutes before scheduled time. Nice. Ok. Well the doctor is unavailable and the other left on a emergency they asked to reschedule I told them I do not have the time to do it another day, do to work. I ask for a refund and they refuse to let me speak with the management they refused to tell me when management came in and hung up on me multiple times. Of course I got upset and was starting to get rude, then some Italian guy started screaming spaghetti noodles threw the phone at me telling me to travel to Villa Park. I do not recommend this company personally. Update Sep 27th I still have not been given my refund and MCD has not tried returning my calls I will update again when my money is returned. I finally got threw to management they took my information and told me again for the second time it will be 7-10 business days for my refund I will update in 7-10 business days. Update Oct 4. The money was returned Oct 1 thank you. And thank you for the reply MCD.

Renee W. was absolutely amazing to me throughout this process! She went above and beyond to help me out, and even took her own time to assist in answering all my questions. Grade A employee!

See Eric if possible. The customer service here is amazing! Please only go here for your card and you won’t be disappointed.

Lea and Dr. Otto were the best. Lea so helpful in getting thru the gauntlet. My husband and I really appreciated your assistance. I would recommend your clinics to my friends in an instant! Thank again.

I booked an appointment and waited hours for no doctor to show up! i called multiple times and just went straight to voicemail!! Edit: Servers was down and they forgot to cancel meeting and they rescheduled me and compensated me for yesterday

Medical cannabis doctors is hands down the best place in Illinois to get a medical cannabis card. A streamlined process that is fast, secure and affordable.

I originally got my card through them in January 2020 without a problem. When my card expired, I emailed them asking for a discounted renewal rate on a 3 year plan, as I was a previous customer.....I was miss-instructed to select another plan that requires yearly follow up visits instead of the proper 3 year renewal plan. So instead of providing a discount like I thought, they had me chose a more expensive and inconvenient plan which led to the revocation of my card and 2 years in wasted IDPH fees. They claim to be patients over profits but you're just a "visit fee".

They used to help patients throughout the entire application process including taking your photo. They now only provide medical certification and direct you to complete the test on the state website which is far from user friendly for yhe intermittent user (applicants)

Had a very good experience with them! Everything from when I called to ask a question to the ease of setting up an appointment to following up, they seemed really on top of it and aligned with what they're doing in helping people. They truly care about their patients. I loved it. If you need help with seeking a medical card, I highly recommend going through this clinic!

Received exceptional service from Lia. Lia runs the show. Lia is very organized, professional and knowledgeable. Please Lia again for me.