2/5 Monica C. 4 years ago on Google
My
team's
visit
was
very
disorganised
and
impersonalised.
We
were
informed
in
the
email
and
at
the
counter
that
laser
tag
would
be
first
and
were
sent
to
wait
outside
the
door.
Only
to
be
then
informed
by
the
man
working
in
there
to
go
sit
at
the
lounge.
After
waiting
half
an
hour
we
went
to
the
desk
and
they
had
been
calling
my
name
and
number
to
get
us
set
up
for
bowling.
It
was
so
incredibly
loud
I
don't
see
how
they
think
I
would
hear
my
phone
ring.
In
the
confusion
I
said
sorry
I
thought
we
were
doing
laser
tag
first,
the
same
staff
member
that
came
from
there
said
it's
usually
always
bowling
first,
would
you
rather
laser?
I
answered
I
would
just
prefer
better
communication.
After
bowling
we
were
told
to
go
wait
at
lasertag
and
someone
would
be
there
in
5minutes.
Finally
when
someone
did
come
they
did
not
even
ask
what
group
we
were,
kept
asking
if
we
had
a
time
limit
or
a
single
game
booking.
There
was
just
no
communication.
We
paid
for
13
staff
and
unfortunately
2
couldn't
make
it,
so
you
also
got
$66
for
free
because
you
wouldn't
even
credit
it
as
food.
Next
time
we
will
most
definitely
stick
to
Archie's
or
Zone
where
the
customer
service
was
far
more
superior
and
welcoming.
The
extra
star
is
for
the
bar
staff
who
were
the
only
ones
friendly
and
helpful!