Pet & Aquarium Warehouse image

Pet & Aquarium Warehouse

Pet supply store โ€ข Aquarium shop

๐Ÿ‘๐Ÿ‘ Cheap cat food. This is where I buy Mumuโ€™s fancy feast food in a tin. Friendly, knowledgeable and helpful staff. Highly recommended! :) People often mention staff, helpful, fish, great, store, knowledgeable, friendly, Great, service, products,


Address

98-108 Hampstead Rd, Maidstone VIC 3012, Australia

Contact

+61 3 9317 4888

Rating on Google Maps

4.50 (233 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30โ€ฏAM to 5:30โ€ฏPM
  • Sunday: 10โ€ฏAM to 5โ€ฏPM
  • Monday: 9โ€ฏAM to 5:30โ€ฏPM
  • Tuesday: 9โ€ฏAM to 5:30โ€ฏPM
  • Wednesday: 9โ€ฏAM to 5:30โ€ฏPM
  • Thursday: 9โ€ฏAM to 5:30โ€ฏPM
  • Friday: 9โ€ฏAM to 5:30โ€ฏPM

Featured Reviews


Frequently mentioned in reviews: staff (36) helpful (29) fish (24) great (17) store (17) knowledgeable (16) friendly (15) Great (14) service (13) products (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Miss Jen O. 2 years ago on Google โ€ข 168 reviews
    Cheap cat food. This is where I buy Mumuโ€™s fancy feast food in a tin. Friendly, knowledgeable and helpful staff. Highly recommended! :)
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Andre C. 3 months ago on Google โ€ข 434 reviews New
    Cheaper than your main retail pet places and usually have all you need. Guys there are also helpful. Everytime I have gone they have helped me out and answered various questions. They also have mealworms, crickets, king mealworms, etc. May also be worth asking if they have any clearance items which helps them and you get it cheaper too. Unfortunately they do not have a website but I suppose it helps keep costs and inventory management low so not unhappy about that. Just drop them a call.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Nathanael C. 3 years ago on Google
    Newer shop! Boss is lovely and the staff are awesome. Already have a great range and they are definitely growing.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Elno 3 years ago on Google
    The guys here know their stuff. Sorted me out with everything i need as a beginner. My tank is thriving. Thanks!
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Norma W. 3 years ago on Google
    Great help here with advice on fish and tank set ups ! Every member of staff is so knowledgeable ... wouldnโ€™t go anywhere else .. thanks guys !!
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Jake S. 3 years ago on Google
    With knowledgeable and friendly staff, they have a decent selection of products and continually work to increase their livestock.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Dan AlphaBoss TAVO B. 7 months ago on Google โ€ข 38 reviews
    Hereโ€™s Billy Boy, a Rainbow Budgie Rare Mutation. That I got from This Grrreat Store and very Happy I didโ€ฆ They are Grrreat Priced!, Grrreat People! And Service & Assistance is 110%! Iโ€™ve bought 2-Birds & Supplies (I.E: Roomy Cage & Reasonably priced!) * Food & Basics needed for Setting up Cage And a Happy Boy (as you can see by Pix) Thanking You Heaps! Dan AlphaBossโ€ 10/10 ๐Ÿ‘๐Ÿ’ฏ๐Ÿ”๐Ÿ›’๐Ÿฆœ๐Ÿ˜‰๐Ÿ˜€๐Ÿ˜Žโ˜ฎ๏ธ
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Richard M. 3 years ago on Google
    Excellent service and range. Personalised service
    2 people found this review helpful ๐Ÿ‘

  • 5/5 jazarox 3 years ago on Google
    ๐ŸŸ๐Ÿ’•
    2 people found this review helpful ๐Ÿ‘

  • 5/5 David B. 3 years ago on Google
    Scott is super helpful, friendly and knowledgeable.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Ken E. 3 years ago on Google
    Great range
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Ancastadragonfire M. 3 years ago on Google
    Great clean nice smelling store with very helpful staff... prices are reasonable
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Pia K. 3 years ago on Google
    They support different health products
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Rolf G. 3 years ago on Google
    Great variety
    2 people found this review helpful ๐Ÿ‘

  • 5/5 jarryd s. 3 years ago on Google
    Very knowledgeable staff more than happy this is my new local shop !
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Oliver K. 3 years ago on Google
    Avoid this shop if you're a newbie. Trying to sell mineral products for Xtra $$$ before selling you any fish. Instead of asking water parameters and set up...trying to Jam products in to you, you don't need. That has nothing to do with making sure your water quality is fine...just a money making strategy! Will not put a step into this shop again. If you really care about the animals and not just the $ why you don't ask water parameters or offer a free water Test before a fish purchase?
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Alan M. 3 years ago on Google
    Not a bad shop affordable prices
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Daryl G. 3 years ago on Google
    Very helpful staff
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Nine L. 4 years ago on Google
    Super friendly staff, exceptionally helpful. Thanks Josh and team!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 S M. 4 years ago on Google
    Nice up and coming store. Well setup and great / genuine service. They young guy that helped us was fantastic. Will definitely come back once you have more tanks ready to go. Hppe you get some Apistos, when you order the Cichlids.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Helen M. 2 years ago on Google
    I went into the store and asked whether they sold nappies for my dog who is 16 years old. The lovely guy who owns the store told me they didn't. We discussed the matter further and he suggested baby nappies with a hole cut in for the tail. He was knowledgeable regarding other products on the market and extremely decent to offer a more affordable suggestion. Thanks so much. Fantastic service. My new "go to" store
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Reno 3 years ago on Google
    Ran out of food for my eclectus parrot and couldnt find any at any shop besides this one arrived after closing and was still welcomed.staff are great thanks again.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Avisha S. 3 years ago on Google
    100% recommended. lovely staff and they know what theyโ€™re talking about.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Chelsea Y. 3 years ago on Google
    Top quality fish. Lovely clean tanks. Amazing customer service
    2 people found this review helpful ๐Ÿ‘

  • 5/5 judy e. 5 months ago on Google โ€ข 152 reviews
    The young men are polite very helpful and are always there to lend a hand when you need to also great prices for your four legged or two legged friend
    1 person found this review helpful ๐Ÿ‘

  • 3/5 michael f. 3 years ago on Google
    Good place just a bit pricey
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Elisha H. 2 years ago on Google
    The staff here were so helpful and were able to recommend products suitable for my cat. They also stock Big Dog for Cats, which is a must have for me as I am trying my best to feed my cat a raw and natural diet. Thank you so much for your great customer service!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Keri W. 2 years ago on Google
    I thoroughly recommend Pet & Aquarium Warehouse! The prices are really competitive, and the staff are really helpful. I was able to purchase everything I needed for my new kitten there, and they also have a great range of raw food. Steven, the manager, was extremely helpful and knowledgeable. I'll definitely be a regular customer.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 June L. 1 year ago on Google
    Great place for fresh and bulk food for all types of pets.and lots of treats.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Daniel P. 3 years ago on Google
    they have sold me fishes with white spot parasite. one of them died the other is on its way out. went there yesterday and pointed out to staff members that one of their bettas had white spots - he responded that the fishes he sold me a week earlier would not have a white spot and would develop on its own in my tank... I have a new tank with only 6 fishes I've bought from them... went there twice and never again.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ricky S. 3 years ago on Google
    Great help and advice from experience aquarist! Highly recommended and great value for local products ๐Ÿ˜Š
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jeff B. 3 years ago on Google
    Great stock and great staff giving good advice.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Phill C. 3 years ago on Google
    Very knowledgeable owners, good prices
    1 person found this review helpful ๐Ÿ‘

  • 4/5 john t. 3 years ago on Google
    Plenty of supplies
    1 person found this review helpful ๐Ÿ‘

  • 4/5 My Angel My Rainbow And M. 3 years ago on Google
    Bit pricey but the Staff know what they are talking about ๐Ÿ˜Š
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Craig B. 3 years ago on Google
    Very knowledgable and helpful
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Joyce W. 1 month ago on Google โ€ข 8 reviews New
    Excellent service and advice on how to look after my new pets fish.

  • 5/5 Amanda Cox (. 3 months ago on Google โ€ข 7 reviews New
    This is my go to for all things aquatic. The manager and employees are very knowledgeable and willing to help out and answer questions. Despite other larger (and sometimes cheaper) aquariums I can get to, I value the care and compassion that PAWS has for all creatures.

  • 5/5 Taz Leed (. 6 months ago on Google โ€ข 6 reviews
    Amazing caring staff. Willing to help wherever they can. Highly recommend! <3

  • 5/5 Helen 1 year ago on Google
    Great customer service, very helpful & refreshing to go to.

  • 5/5 Gael F. 3 years ago on Google
    Very helpful and knowledgeable staff

  • 5/5 Liqiang S. 1 year ago on Google
    Always very friendly. Highly recommended

  • 5/5 Judy B. 3 years ago on Google
    After setting up a new tank i had a few issues with my pump that i was unable to resolve. Staff at Nautilus listened and worked out a couple of solutions. The pure patience these lovely people have is amazing. I took the advise and instantly resolved my issues. Their knowledge is second to none. Very passionate. This visit was worth the 3 hour round trip. Thank you

  • 4/5 Romi r. 1 year ago on Google
    Great bunch of staff and owner Very helpful and accommodating Only wish they will start more on aquascapes and more varieties of fish but yet highly recommend the shop Stevie and Gabe u guys r the best ๐Ÿ‘Œ

  • 5/5 Krissy 3 years ago on Google
    We have been coming to Nautilus since it opened, Since then we have 4 tanks and a few more to set up. The team that work in this store are very knowledgeable and really do take the time to help with all questions you may have. Scott the owner is absolute delight to deal with and has done such amazing job to build a aquarium store that looks after there customers and makes everything in store a reasonable price which is very rear to come across in the fish keeping business. I highly recommend this store to all levels of fishing keepers and will continue to keep visiting and buying. Also aqua-pics products are soo good our fish love the food. keep up the great work everyone!! ๐ŸŸ

  • 5/5 Jacqui 1 year ago on Google
    Being new to owning fish (bought from elsewhere) I ran into a few problems. I had been to 4 other pet shops and was recommended products that were not helping me, until I went into Pet & Aquarium Warehouse and met the Owner Steve, who was able to help me with the issues I had with my fish and the tank itself. He was so knowledgeable and patient and took the time to explain what I was doing wrong, without making me feel like a complete fool. Really appreciate the help and my tank and fish are now healthy. I have been back a few times since and have found other staff also lovely to deal with. Definitely our go to pet store moving forward :)

  • 3/5 Azhar 1 year ago on Google
    Messaged them for cherry shrimp and was told in stock. Travelled to store and had no stock. Good attempt to resolve issue by offering a few ones for free but unfortunately too far to be cost effective

  • 5/5 shadow c. 1 year ago on Google
    At what other pet store can you find rare plecos and locally bred bettas?! Better than most dedicated aquarium stores. The people here really care about their fish and actually know their stuff. They are always understaffed but no matter how chaotic it gets they are helpful and friendly, you get great discounts too. Fish are looked after properly and are healthy, the bettas in particular are gorgeous. Aquarium related supplies take up half the floor space instore.

  • 5/5 K M. 1 year ago on Google
    Always have the best prices, my go to pet shop!

  • 5/5 Jessica M. 11 months ago on Google
    Best place to get cheap pet food, friendly staff and great service!

  • 5/5 Rebecca M. 2 years ago on Google
    Big thanks to store Manager Stevie and his staff. All have been very friendly, welcoming, and helpful with what Iโ€™ve needed - food type and quantities for a foster kitten, and a gigantic and excellent quality cat scratcher also at a great price. Thereโ€™s no pressure and when I had to return something, it was done without any fuss at all. Special shout out to the resident parrot who helped himself to a staff memberโ€™s hot chips when I was there the first time!

  • 3/5 scott b. 1 year ago on Google
    Good selection of stock... not great on the reptile front though but has the very basics...

  • 5/5 jeremy r. 3 years ago on Google
    Great park plenty to do

  • 3/5 Daniel H. 3 years ago on Google
    Good luck with your business.

  • 5/5 Anthony S. 8 months ago on Google
    Always good to see Taco the parrot. We named our guinea pig after him!

  • 5/5 Kitty B. 6 months ago on Google
    Staff are excellent. Full of great advice .

  • 5/5 Paige H. 3 years ago on Google
    Exactly what I needed and at a good price

  • 1/5 Rebecca B. 3 years ago on Google
    Drove an hour to get here tonight. Google says open till 7pm. Store signs say 5pm. Needed 1 bag of fish food. Workers were inside but it didnโ€™t matter that I was there.

  • 5/5 Josh A. 2 years ago on Google
    Highly recommen this shop The staff are very helpful and know what they are talking about, they have a good range of exotic fish and string rays.

  • 1/5 Vikki A. 3 years ago on Google
    Their fish die within hours to a couple of days of buying them..staff are not very knowledgeable, I was told by one of their staff I would have no trouble putting a beta with an angel fish but they were wrong, and what is even worse is they try selling you stuff you don't even need but it's their own products they try getting you to buy so in my opinion stay right away and save your money and time by not going there, there is plenty of much better aquariums in the area

  • 5/5 Ron W. 3 years ago on Google
    I find it a excellent Aquarium very good range off healthy fish and aquarium supplys very friendly and helpful staff. everything for your fish and pets..

  • 5/5 Suzan M. 3 years ago on Google
    This place is awesome great prices friendly helpful staff go here for our fish all the time best prices around carrum downs

  • 5/5 Jag L. 3 years ago on Google
    Great place to buy fish and fish food. Friendly helpful staff. Most of your aquarium and pet needs.

  • 5/5 nischal s. 2 years ago on Google
    I would highly recommend Pet and Aquarium Warehouse Maidstone. Steven is great, he has knowledge of what he stocks and gives helpful advice for whatever you'll need. I've never recieved this level of service in any other petstore in Melbourne. Prices are way cheaper than many other places. Absolutely great service by Steven and other staff. I will definitely make this store my go to place for anything that I'll need for my puppy and my fishies. They stock exotic ranges for fishies too like the L600 and Stingrays, which are absolute wonders. The best pet store in Melbourne.

  • 5/5 Susan T. 2 years ago on Google
    Steve, Britney and Staff are wonderful, friendly and very helpful. I always buy my Fresh dogs mince here, because I know it's FRESH.

  • 5/5 Meghraz G. 2 years ago on Google
    Very nice place lot of options to chose from ... very helpful staff .... been to almost all the pet shops in melbourne but.... steve was very helpful he kept my super red male reserved throuh facebook only .... wud definately b going back again for his super kool pleco collecrions....

  • 5/5 Phuong Mai Xuan D. 3 years ago on Google
    I put some wrong chemical in our pond and our gold fishes getting weak, 2 died.I went there to buy something to start our new pond to rescue our 6 gold fishes. Jack who was really helpful to explain what we should do, what we plan to do, he gave us an honest suggestion also suggest us to bring in a water sample so they can test for us to make sure it is good for our fish. Thank you Jack and your store is highly recommend from us ๐Ÿ˜€

  • 5/5 Chloe P. 2 years ago on Google
    Can't recommend this place enough!! The staff are so knowledgeable about all types of fish!! They are always so helpful with any request and I leave the store happy and confident in the advice that they give. 100 stars โ˜บ๏ธ

  • 4/5 Richard C. 2 years ago on Google
    Friendly and helpful staff . Good prices and a selection of dry grasses for rabbits and guinea pigs

  • 4/5 Sheila P. 2 years ago on Google
    Polite staff. Great prices on wet cat food and dog treats. Not from the suburb but was glad I stopped by after a family lunch ๐Ÿ˜€.

  • 5/5 Candi P. 2 years ago on Google
    Always so helpful and friendly in there. Great variety too at good prices.

  • 5/5 Nicola P. 2 years ago on Google
    Fun n friendly service, always ready to help...thanks guys

  • 5/5 Aenugu yashwanth r. 2 years ago on Google
    The best place to buy food for your canine companions. Staff were so friendly that they described about every product I have asked for and suggested the best.

  • 5/5 JinK e. 2 years ago on Google
    Awesome staff, came in yesterday to get some plants and care for my tank was amazed by information and tips

  • 5/5 Julie F. 2 years ago on Google
    Great staff, excellent variety, and value products.

  • 4/5 Pat B. 3 years ago on Google
    All staff knowledgeable, and generous with time and advice. Good selection and quality of aquarium products. Would like to see a larger selection of fish and introduction of online ordering.

  • 5/5 Nav S. 1 year ago on Google
    Shop is just amazing, alix helped me with catching couple of L397, he was on top of everything guided me and recommended the best blood worms available. Good job alix will catch you next time \o/

  • 5/5 Neil C. 3 years ago on Google
    Excellent service, staff are extremely knowledgeable and friendly!

  • 5/5 Kylie W. 3 months ago on Google โ€ข 2 reviews New
    Support an independently owned, Australian business. They have every brand of cat/dog kibble on the market and are competitively priced. Their Hill science cost a good deal less than buying at the vet. The guys are always friendly & helpful.


Call +61 3 9317 4888 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Accessibility
    • โœ“๏ธ Wheelchair accessible entrance
    • โœ“๏ธ Wheelchair accessible parking lot
  • Service options
    • โœ— Delivery
    • โœ“๏ธ In-store shopping

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