Featured Reviews


Frequently mentioned in reviews: service (18) Jesse (16) experience (15) team (15) Cham (14) Park (13) Mantello (12) process (12) Roxburgh (12) great (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 joshua a. 1 year ago on Google
    Had an amazing experience with Jesse, from the get go was upfront and honest with time frames and any concerns I raised. An excellent representation of professionalism and customer service. The rest of the team also made me feel very welcome and never under pressure. My new Kia Rio Sport is amazing and would be happy to deal with him and the team again.
    2 people found this review helpful 👍

  • 5/5 Hadi S. 10 months ago on Google
    An above average sales experience although we get not get the spec ( manufacturer supply issues ) we were looking for Cham was able to identify and source a acceptable alternative model in a reasonable timeframe that met most of our requirements.
    2 people found this review helpful 👍

  • 5/5 Sarah V. 7 months ago on Google
    I have just picked up my car today from Kia Mantello and I am so happy. Cham is who I was dealing with and I couldn’t ask for better service than what he provided me. Cham ensured that I was getting updated and made the whole process of purchasing my car as smooth as possible. Cham went through all the features with me and took the time to go through everything and answer any questions I had. I highly recommend seeing Cham to purchase your new car for excellent and above and beyond service.
    1 person found this review helpful 👍

  • 5/5 Rubie K. 6 months ago on Google
    Lydia (Admin staff) was warm and welcoming, and she made us feel so comfortable. It is such a beautiful experience to enter a space and made to feel like someone cares. Michael was absolutely amazing and efficient, we were selling our car and he did not have the required information and the person we dealt with last week was not there however he got things done and made us feel valued and we were out of there pretty quickly. I would also really like to thank Craig (the manager) for being so understanding and finding a way to help us today. Craig you have amazing staff and you are also a breath of fresh air. We appreciate you!
    1 person found this review helpful 👍

  • 5/5 Ruhaya I. 2 years ago on Google
    Got my new Kia Seltos last week at Mantello Kia Roxburgh Park Branch . Introduced and sold by Mr Charm . Excellent customer service and advice on choice of cars which what I needed and within my budget. The handover was made easy and was well explained . Thanks Charm I will definitely recommend to first car buyers to you 👍🏻😊
    1 person found this review helpful 👍

  • 5/5 Sujit K. 1 year ago on Google
    We had a great experience from exploring cars to finally getting the car keys. Cham and Nariman don’t just sell car to you but understands your requirements and provides recommendations accordingly. We had some specific requirements in terms of car and delivery time. Cham was really patient, responsive, transparent, and pro-active. He also kept us up to date in terms of car delivery which was delivered ahead of time. Overall a great end to end experience with Mantello.
    1 person found this review helpful 👍

  • 5/5 Dimitri C. 1 year ago on Google
    Buying a new car was a very smooth process. The staff are very friendly, helpful and knowledgeable. I told them what I was after and they helped me work through all my possible options. They were never pushy with the sales stuff, they helped me get exactly what I was after. Cham was great from first contact to final delivery. I definitely recommend.
    1 person found this review helpful 👍

  • 5/5 Gizem D. 1 year ago on Google
    Had my new Kia Cerato GT yesterday and I am so happy about it. Big thank you to Cham who was very helpful and patient with me for also keeping me updated all the time on the progress of car. Also big thank you for service team I am also so happy with them for the service of my another car Kia Rio which I bought last year. So for my both cars Cham and service team of Kia Roxburgh Park THE BEST! Zero regrets 🤩
    1 person found this review helpful 👍

  • 5/5 Mark K. 7 months ago on Google
    We purchased and took receipt of a new Kia Seltos GT Line today. Our sales person was Cham and he established an excellent repoire with us from our initial enquiry to the handover of the keys. He was meticulous in his correspondence and preparation in packaging the vehicle to our requirements. We were well informed of the process and Cham engaged and equipped us with all we needed to know regarding purchase and handover. 5 star 🌟 service. Highly recommend him and the team at Mantello Kia Roxburgh Park. 😊👍
    1 person found this review helpful 👍

  • 5/5 Nabil G. 1 year ago on Google
    Moe helped find us a perfect car for our family. It took awhile due to back log but he kept us informed through it all, worth the wait. He provided amazing service throughout the whole experience. We picked up our car just this Friday and Moe was very detailed in explaining the run down of the vehicle. I’ll highly recommend Moe to assist you with your next car purchase. We will definitely return here to see Moe when we’re due for our next car purchase.
    1 person found this review helpful 👍

  • 5/5 Hardik C. 11 months ago on Google
    Picked up this Kia Niro EV from Mantello Kia Roxy last week. I must say the team exceeded my expectations for customer service, communication and knowledge of EV's. We were served by Cham, he was really good at explaining the positives of EV and every little car feature that Kia has put in to this beautiful smooth drive 🚗. The rest of the team was also quite supportive and quick to respond to any after sales queries. We were very happy with in showroom floor service which was very welcoming, hard to see that everywhere as we visited few other dealerships too! Also, after sales dealings so far have been great too, let's hope it continues that way. Thanks Cham and the whole team at Kia Mantello Roxy.
    1 person found this review helpful 👍

  • 5/5 Nirmal P. 4 months ago on Google
    Finally got our new Kia Sportage GT-Line after placing the order with Jesse. Although it was a long wait but had a brilliant experience. Jesse was exceptional in communicating and offering alternative options. Whenever, we need him he was always on and kept us up to date as the order progressed. When the car arrived and we came to pick it up, we were given the grand tour. His extended support to arrange all accessories in short period of time is highly appreciated. Highly recommend Jesse and Mantello Kia Roxburgh Park !!!

  • 5/5 Tracey P. 8 months ago on Google
    I had a great experience with the team at Kia specially thanks to Jesse for all the support picking a car and helping with all the questions I have when I finally got my new car. Thank you to teresa for helping me out with my dash cameras as well. Again thank you for the great support.

  • 1/5 Jeremy S. 5 months ago on Google
    Beware getting your car serviced here!!! They charge $250 per item to inspect any out of service request even before they actually do any work. The didn't complete my service properly and suggested items to be replaced that weren't required. The worst thing was they handed my car back to me with the rear suspension assembly unbolted! You are much better going to another dealer or regular mechanic who won't overcharge you and actually care about you the customer and the work they do.

  • 5/5 Mary Q. 5 months ago on Google
    Mo provided excellent customer car from beginning to end. He has a no rush and no pressure approach. He made purchasing a new car a pleasure. Thank you and will deal with again

  • 5/5 Jake R. 8 months ago on Google
    Had a great overall experience with Jesse in purchasing my first brand new car. Jesse was fantastic in providing me updates with the status of my car. When it arrived, he was great in showing me the features and gave me some tips and tricks that I have already used. I absolutely love the car and feel supportive with the ongoing contact that Jesse and the team provide.

  • 5/5 Aubrey S. 1 year ago on Google
    I can’t speak highly enough of the team down at Mantello Kia Roxburgh Park (Jesse, Angela & Theresa) for helping me with the purchase of my brand new Stinger. From day 1 walking in the showroom door, Jesse, Angela and Theresa were fantastic in assisting me with my needs in selecting a car, the options, finance & delivery times. They all made sure that what I wanted was delivered as requested and boy did they deliver… the car is amazing!! From receiving a call on Monday and the having the car handed over 5 days later was incredible. I can’t thank Jesse & Angela enough for their continuous communication throughout the whole process especially Angela in the last few days making sure we crossed the T’s and dotted the I’s. I’ve had such a great experience with the team and the whole process that I hope someone reads this review and pays them a visit when it’s time to select a new car. Highly recommend!!! Thank you all for such an amazing job

  • 5/5 A H. 10 months ago on Google
    A big thank you to Lou for helping me purchase my Mazda 3 sedan touring model. Could not be happier with the car and service we recieved. Fantastic communication every step of the way and just made the whole process a breeze. Definitely the place to go and check out when your looking for some new wheels. Thanks again Lou and team!

  • 5/5 Sze Peng C. 10 months ago on Google
    Ordered my car in March 2023 and got it in May as promised by AL. He had kept me informed of the status of the car and very helpful. Very happy with his service! Trade in my old car and was served by Lou. He is very friendly and willing to help me. 👍 Teresa who introduced the additional accessories for my car is also friendly and helpful. Thank you to everyone!

  • 5/5 Prashanth L. 10 months ago on Google
    We had an amazing experience with Mantello Kia Roxburgh Park. From the time we met Mo, we were guided in the right direction to choose our car. We were lucky to find a vehicle that was going to arrive pretty soon in a couple of weeks and the trade in process was really smooth aswell. Jim helped us with all our finance queries and made things easy. Thank you Mo and team for giving us the car we needed in a short span of time and the great experience.

  • 5/5 Jessie C. 1 year ago on Google
    Mo is an absolute champ! Helped me with absolutely everything and a super humble and respectful all round person. He was great with maintaining communication through the whole process and going through novated leasing for the first time, he made it a very smooth experience! Shout out to Lou as well!

  • 5/5 Natasha S. 1 year ago on Google
    Picked up our New Kia Seltos at Roxburgh Park Jesse was absolutely fantastic throughout the whole process and cannot thank him enough for a real quick process. Very honest and genuine in his approach., also a big thankyou to Angela and Theresa for their service. Highly recommend the team at Kia Rocburgh Park

  • 5/5 Scott M. 1 year ago on Google
    Had a great experience with Jesse at KIA, he was clear and professional the whole way through the process. Was able to get the Niro Hybrid a lot faster then anticipated and was just a easy person to deal with.

  • 5/5 Susan H. 2 years ago on Google
    I came into Kia Roxburgh Park as we came out of lockdown in 2020 and walked out leaving a deposit for a new 2021 Kia Sorento gt. Fast forward cause I waited so long Jessie from Kia Roxburgh Park organised me in getting a 2022 model for no extra cost and contact me everytime he got an update. 1 year 19 days I had been waiting for this car and Jessie finally gave me the best news I was waiting for. My car was ready for pick up. Thank you Jessie Highly recommended Jessie from Mantello Kia Roxburgh Park. (Kia Australia needs to improve on Customer service in giving more information to paying customer )

  • 5/5 Travis M. 1 year ago on Google
    Picked up the new 2022 Kia Cerato Sports Plus model from Roxburgh Park Kia tonight. Jesse was absolutely unbelievable throughout the whole process and I cannot thank him enough for the experience. A big thank you to Steve who also assisted with the final handover. Also to the staff at Kia Mantello a big shout out for their ongoing fantastic customer service... always polite, smiling and very helpful. 5 Fantastic Star Rating!!!

  • 5/5 David W. 1 year ago on Google
    Last week I picked up my new Cerato GT which I ordered back in January this year. A big thank you to Jesse who was very helpful and patient when making the decision, and for also keeping me updated on the progress of the car during the wait. If your looking for a new car I highly recommend asking for Jesse at Mantello Kia in Roxburgh Park.


Call +61 3 9930 4444 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery

Trends



Last updated:

Similar places



Similar Car dealers nearby

Last updated:
()