Worst customer service ever by cashier 853140. Remember great customer service goes a long way. This person was rude and she needs to try listening before making comments. I really dislike bad service. You're a cashier sweetie so get off your high horses.

Went here today and two representatives were so rude made me feel uncomfortable . Their scanners weren’t working so I was told to take the cut fabric to the register to check how much it rung up. And when I did not want the fabric due to not being aware of the price, I was told to take the fabric back myself. Why am I having to run around finding out the price as a customer? rude customer service def felt the racism. Wouldn’t recommend this Joann.

I ordered an online pick up item and unfortunately it wasn’t ready upon my arrival even though it was just 2 hay bales, but I will say I was very happy with the associate that helped me. Even though it wasn’t ready, she went and handpicked the items for me ensuring that I’d be able to walk away with my order same day! The store was also clean and organized

Went here today to get some fabric, we were specifically looking for the most inexpensive fleece, we found some with orange stickers that said 11.90 and 9.00 over the price sticker. We thought, "great these are on sale". Wrong when we they were cut and priced out they were 17.99 and 14.99- these were not price stickers but they were the "original lengths" the sale person was apologetic and said the confusion was understandable. So just be careful. The orange stickers on fabric are NOT sales prices!

So disappointed in JOANN. From Management to signage, from pricing to finding assistance! Sick of all the CRAFTS. Trying to be a Hobby Lobby knock off. Frustrating!

The stock isn't the greatest. You need to shop with an open mind, knowing you might not get exactly what you need. Pretty decent sewing tools, but the shirting cotton and zipper selection leave much to be desired. At the least the coupons are good.

There is always a great selection of fabric and small needed items for either Halloween costumes or my crafting. Lately, this store has been my go to, along with Home Depot, for my photography prop crafting!

Very helpful,pleasant, encouraging staff. Will use this store more often.