If I could give this place 100 stars I would! The customer service is great. We accidentally went to the wrong location and we were able to pick up our cake after hours. Super kind and attentive! The cat cake was great, super well made and our kitty loved it as you all can see. He had a great birthday, this was very special for him!!

Went into it's so fluffy. It was one of the worst experiences ever. I went in there about 1:30 on the 20th of September there was a gentleman behind the counter that didn't leave it acknowledged that I was there with my dog and did not even seem like he wanted to get off his cell phone and I feel very uncomfortable I felt like I was that welcomed in the store and I called the Aurora store and talk to she doesn't not care about the customers or service Please don't go to this place

Very good experience with this shop ! I ordered a custom cake to match my own cake and they did just that ! Such a good job and the attention to detail is amazing !

Exactly what we had in mind hosting a birthday party for my 11 year old Yorkie. We made custom name cookies for her guests as well. The dogs ate both without hesitation! Will return again for cake and cookies in the future, thank you!

My dog is super picky when it comes to food and he absolutely loved his cake. We also shared it with some of our fellow dog friends and they devoured it. So much so that I will definitely be getting a bigger cake next year! Picking up the cake was super easy and it was such a great environment. I was looking for a great quality cake for my baby so I drove pretty far for their cake and it was totally worth it!

We have 3 dogs, and we get bday cakes from them every year for the last 3 years! Its always a hit, they're sooooo friendly!

Let me just saw WOW I love their products it’s a good convenient store to get my doggos their treats ! The guy at the counter seems to suffer from social anxiety but I love that his owning his insecurities and owning what he do!

I love coming here for both my dogs! Especially for their birthday cake

MY DOG (+ his friends) LOVEDDDDDD THE CAKE!!!!!! beef + carrot flavored, what else could a dog ask for! thank you for making my pup’s birthday unforgettable! :)

My doggy loved her 1st bday cake. The process of getting the cake was drawn out but my baby love the cake when we finally got it. She’s the one smiling

Excellent service and delicious homemade dog treats for my dog Chloe! The owner was so friendly I felt I was shopping in a small town store.

Great selection for dogs, and while the cat selection is slightly smaller it still has good treats and toys!

If you are looking for something a little different for your fur-child this is the place to go. Definitely like toysRus for dogs.

Super friendly atmosphere and shop owners—guarantee that you will have an amazing experience here picking out that special toy, accessory, or home baked treat for your furry family member. Would definitely recommend a visit if you’re at the Promenade Bolingbrook!

Stopped by yesterday with my Luna pup. She loved the treats! There is a variety of pet items at the store and they have an overall good selection of items. Cashier was also friendly. Luna also got a really nice collar. Will be visiting again soon after Luna finishes all the treats.

Great experience for my dogs first birthday! She didn't want to stop eating and had no issues with the cake. The people in the store were very helpful!

Wonderful family owned business. The birthday cake made for my furry baby was wonderful and he completely adored it. It’s such a cute store with a friendly staff. Definitely worth it and a good way to spoil your pets