1/5 Roxana W. 1 year ago on Google
Courthouse
Fitness
decided
to
change
their
offerings
of
classes.
Their
schedule
showed
the
last
day
for
water
aerobics
at
any
of
their
locations
in
Salem/Keizer
would
be
Friday,
Jan.
13th,
2023.
They
gave
members
NO
notice
of
the
upcoming
change.
I
discovered
it
because
as
a
person
with
a
disability,
I
was
in
the
middle
of
writing
an
accommodation
for
work
to
utilize
the
classes
three
times
a
week.
I
had
contacted
to
verify
the
changes
I
saw
in
the
schedule.
I
pay
for
my
membership
just
like
other
members.
I
have
no
use
for
the
other
facilities.
The
employee
only
confirmed
what
I
saw
on
their
website,
that
in
fact
those
classes
would
no
longer
be
offered.
At
no
time
did
the
employee
inform
me
they
were
simply
rebranding/renaming
their
classes!
The
management
contacted
me
by
email
and
let
me
know
they
were
continuing
classes.
Yet,
even
he
failed
to
give
enough
details
in
the
beginning
to
know
those
classes
on
the
schedule
had
anything
to
do
with
water
aerobics
because
even
as
of
today's
edit,
Jan
17
2023,
no
descriptions
are
posted
and
the
name
of
the
classes
are
vague.
I
understand
they
were
going
for
Age
-
2-
O
but
it
reads
Age20!
A
mere
hyphen
would
have
gone
along
way
in
preventing
so
much
miscommunication!
Response
to
the
owner:
As
I
stated
in
my
original
post,
I
did
contact
your
company.
I
had
a
lengthy
chat
via
your
website
with
an
employee.
So,
I
did
verify
the
information
before
posting.
I
verified
it
before
canceling
my
membership
and
securing
membership
elsewhere
to
meet
my
needs.
It
is
up
to
management
to
ensure
their
website
is
up
to
date,
that
their
employees
give
out
accurate
information.
As
of
Jan
9th,
2023,
your
schedule
for
all
locations
in
Salem-Keizer
still
shows
zero
water
aerobic
class
beyond
Jan.
13th,
2023.
Perhaps
your
information
is
wrong?
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