BIGGBY COFFEE image

BIGGBY COFFEE

Cafe Coffee shop

Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods. People often mention good, coffee,


Address

25780 Miles Rd Unit G, Bedford Heights, OH 44146, United States

Website

www.biggby.com

Contact

+1 216-342-5757

Price rating

$$ $$

Rating on Google Maps

4.40 (124 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6 am to 7 pm
  • Friday: 6 am to 7 pm
  • Saturday: 6 am to 7 pm
  • Sunday: 7 am to 6 pm
  • Monday: 6 am to 7 pm
  • Tuesday: 6 am to 7 pm
  • Wednesday: 6 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: good (7) coffee (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jess T. 7 months ago on Google
    I got the iced caramel latte, it was nice & strong and delicious. I also got the bacon egg and cheese waffle sandwich which was also very good. The food/beverage was great it was a little expensive though and the girl who waited on me was a little more concerned about complaining about working than she was about waiting on me, but overall I'd return.
    4 people found this review helpful 👍

  • 5/5 Dawud M. 2 years ago on Google
    First visit to this coffee emporium and it was a pleasant surprise. The server was very nice and patient being my first time and he explain the products they served accurately. After receiving my beverage it was really good and it the spot
    3 people found this review helpful 👍

  • 5/5 Heather R. 9 months ago on Google
    So, Gabe was the highlight of our trip to this coffee shop twice. What a wonderful surprise to find someone that actually seems to enjoy their customers. On another note, the green tea is the bomb and my kiddo loved the chai!!!
    2 people found this review helpful 👍

  • 2/5 Od D. 1 year ago on Google
    Decent coffee, much better than Dunkin. I enjoyed it for a while until they started asking for a tip at the drive-thru. I think it's pretty obvious nobody wants to pay $10 for an average coffee and a bagel sandwich. Dunkin is just across the street, you guys have to do better.
    1 person found this review helpful 👍

  • 5/5 Kitty N. 1 year ago on Google
    Coffee is amazing. Look at the app for more flavors. Service is always top notch. Super friendly and 2 for 1 Wednesdays is a life saver.
    1 person found this review helpful 👍

  • 4/5 M J. 1 year ago on Google
    Came in today and had couple hours to kill while I waited for my daughter. Quite and friendly staff - got couple hours of work done on my laptop, good bagel and Wi-Fi :)
    1 person found this review helpful 👍

  • 5/5 Eric B. 9 months ago on Google
    The customer service is always top notch. Their staff is extremely friendly and knowledgeable. Drinks are delicious and reasonably priced for the size. Our favorite coffee place.

  • 5/5 Pamela B. 7 months ago on Google
    This was my first time here. Allison was so happy and welcoming at 7:30 in the morning. She was patient and helpful as we decided on what to order and she offered suggestions. A great experience and I will definitely be back.

  • 5/5 Gary P. 6 months ago on Google
    Biggby has some of the best coffee around. Especially when compared to other chains. The Mocha Mocha Iced Latte is my favorite. I appreciate the quick drive thru service.

  • 3/5 Patricia D. 7 months ago on Google
    1st time trying,staff super courteous,mocha latte so good & blueberry muffin fresh tasty will definitely try again

  • 5/5 Topaz Dragon Z. 6 months ago on Google
    I love this place, definitely way better than Starbucks. I have tried so many of their drinks and I love every single last one of them. And they have pup cups. Always a bonus.

  • 5/5 Lizzy W. 10 months ago on Google
    Love love LOVE the coffee and food here. Staff is always great, whether we are at our home location or on the road!

  • 1/5 Cheryl P. 8 months ago on Google
    I literally sat at the drive thru for 20 min with 1 car ahead .. They never acknowledge me.. no one ever came to window until I knocked on window..

  • 4/5 Samantha C. 10 months ago on Google
    Pretty good flavors. Had better but also had way worse. I'd go back again if there was one around. Lots of menu options so that's nice.

  • 1/5 Dana 9 months ago on Google
    I wish I could rate this a ZERO , terrible ! Other locations are much more pleasant ! Retrain your baristas Biggby Coffee! I was asked to hold while placing my order 3 different times and she still got my order wrong !

  • 4/5 Rosalind A. 1 year ago on Google
    The service was excellent and I love how they ask me what did I like and they told me what they had with the flavors that I like

  • 2/5 Pravda P. 1 year ago on Google
    There is no atmosphere of my liking. Everything is very plain and functional. The smoothie I was offered was extremely sweet (even though I got 2 shots of mix in a cup instead of standard 5). The service was Ok. I can't blame the girl that she doesn't understand customers speaking with an accent, but mine isn't strong. And overall my English is good,I dare to say. The worst thing was that the orange-mango flavored smoothy looked like a rotten milk drink at the morning of the next day. Not even 24 h after I bought it it separated into fractions. It was still kind of tasty to drink, after I added 50% of water in it, but the color and the consistency was no longer acceptable. Waisted $6 for nothing

  • 3/5 Alex E. 1 year ago on Google
    Acceptable for one time visit. Barista was nice, selection is good. Coffee is overroasted and bitter, which covers for coffees defects. Cookie was too sweet, no other taste besides sweetness, and 3 weeks in plastic wrap didn't make it any freshier. $6.5 for mid-size capuccino and cookie sounds reasonable. Oh, nice fresh decor inside and energetic music if you need that vibe.

  • 1/5 R S. 10 months ago on Google
    If I could give 0 stars I would. One of the worst experiences I’ve ever had! Very rude employees at the drive-thru, and when it was brought to the manager, Emily’s attention, she brushed it off and didn’t care to resolve the issue. I will never give this place my business again, and I will let my friends and family know to stay away as well.


Call +1 216-342-5757 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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