Gino's Jewelers image

Gino's Jewelers

Jewelry store Jeweler Jewelry repair service Watch repair service

One of the Top rateds in Warrensville Heights


Address

4701 Richmond Rd #300, Cleveland, OH 44128, United States

Website

www.ginosjewelers.com

Contact

+1 216-831-5653

Rating on Google Maps

5.00 (749 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: Closed
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: ring (27) Gino (27) Mike (25) jewelry (24) Gino' (21) years (20) service (15) Gary (13) recommend (12) great (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bob M. 1 year ago on Google
    I have been a customer for over 20 years. I have had many pieces made specially by Gino's after discussing my interests. I have purchased ready made pieces, too. I have also had Gino's do appraisals of my wife's entire collection. Over the years I have worked personally with Gary and Mike with superb results. I cannot recommend any business more highly than Gino's or any people with more confidence than Gary and Mike - they are a pleasure to work with, their products are tops.
    1 person found this review helpful 👍

  • 5/5 Mr B. 4 months ago on Google • 296 reviews
    Michael and his team are the cream of the crop. Service and that personal touch. I hope 3.5 million that have viewed my reviews looking for the best go to Gino's for the service u are looking for and quality

  • 5/5 Greg S. 5 months ago on Google • 13 reviews
    Mike and his staff were wonderful to work with as I picked out an engagement ring. I had no preexisting knowledge of jewelry before my experience and Mike made sure to take the time to thoroughly explain every detail to me. Making matters harder, I don’t live in Cleveland so business had to be conducted over the phone. Throughout the process Mike was patient, honest, and focused on delivering a quality product. The ring is everything my fiancé and I could have asked for and more. I will do all my business with Mike at Gino’s in the future.

  • 5/5 Sarah M. 4 months ago on Google • 6 reviews
    My granny got me my first pair of real earrings from there when I turned 13 (I’m now 37), and we still use Gino’s any chance we get. Michael Auletta worked magic to get a necklace made into a ring just in time for Christmas and I couldn’t be more thrilled with it. Truly a fantastic jeweler!

  • 5/5 Sydney 4 months ago on Google • 4 reviews
    Shopping for luxury items often times take place in environments that seem stuffy, judgmental environment. Gino’s was the exact opposite! From the moment I walked in I was greeted and given personal attention. The staff are friendly and knowledgeable who are eager to help and answer any questions. Shout out Marla and Mike! I love my piece and am so appreciative.

  • 5/5 Tom M. 9 months ago on Google • 4 reviews
    Great experience at Gino's as a first time customer. I stopped in for a simple battery change in a watch, which was very quick and easy. I looked at their inventory of watches and Marla really listened to the characteristics I was looking for in a watch and helped me find ones that fit my criteria perfectly. All my questions were answered and it was a nice and relaxed environment.

  • 5/5 Michael K. 5 months ago on Google • 4 reviews
    I have been going to Gino’s for all my jewelry needs for over 20 years. When I needed an anniversary band to match the wedding/engagement bands purchased 16 years ago, Mike went above and beyond to contact the original designer who was semi retired to get a match for my wife. We appreciate his efforts tremendously and will continue to shop at Gino’s for all our families jewelry needs. Mike & Nicole Kasmer

  • 5/5 michael a. 4 months ago on Google • 3 reviews
    Mike provided excellent service when I recently purchased an engagement ring. I bought a ring from them back in 1985 for my mother and she has made many purchases which is the reason I drove 52 miles round trip twice to make my purchase. I highly recommend them.

  • 5/5 Patricia C. 5 months ago on Google • 3 reviews
    As always, the people at Gino’s are simply amazing. I had a time crunch in terms of dropping off a piece of jewelry and picking it back up and they did everything to make it happen for me. Their jewelry is first rate, as is their service.

  • 5/5 robyn r. 1 year ago on Google
    Introduced to the Gino's shopping experience over 55 years ago. During a span of over 20 years, my mother and i made many trips to the downtown location to select, pay on, and pick up beautiful pieces of jewelry. i remember the time and care taken to show her different items. She was always confident about her purchases being reasonably priced. Even then, i understood that my mom was making an investment in something, beautiful, of great value and quality. i haven't had the need to jewelry shop because i have many of mom's timeless piece's to fit different occasions. But, recently, i had my very own shopping experience. Just as i know my mother would, i have to give a thumbs up to the Gino's shopping experience!

  • 5/5 Cheri v. 9 months ago on Google
    Such wonderful, kind, helpful, and knowledgeable jewelers ! Mike helped me come up with solutions that gave me options with my chain lengths, and is always willing to take time to educate me about my choices. Have been coming to Gino’s for over 30 years and my parents came for decades before me as well. Good family . Good people . Quality jewelry.

  • 5/5 Glen W. 6 months ago on Google
    Gino’s is the best jeweler in the Cleveland area! Hands down, great selection and phenomenal service, even on legacy product lines! I’ve been going there for 23 years, and look forward to many, many more years of great support with all my family’s jewelry needs!

  • 5/5 Linda R. 1 year ago on Google
    We have shopped at Gino’s for over 20 years. Their selection of fine jewelry and watches is outstanding and the customer service is excellent. Gino’s will go out of their way to make sure you are satisfied with your purchase.

  • 5/5 Amy N. 1 year ago on Google
    The owner, Michael, is the best jeweler you will ever meet. We have been buying all of our jewelry here my entire life. He and his staff are very accommodating to all of your needs large and small. I trust them implicitly. I regularly get compliments on my wedding ring they made 32 years ago.

  • 5/5 Kaitlin O. 1 year ago on Google
    Gino’s was wonderful to work with as always. They helped us design and make a custom ring that turned out better than we could have imagined! Gino’s is very transparent about price and timeline, so we knew exactly what to expect. Looking forward to our next purchase at Gino’s!

  • 5/5 Robin L. 1 year ago on Google
    I received excellent service from Gary, one of the owners. I needed my jewelry fixed within a very short time frame. The job was completed sooner than needed and was done perfectly!! And the cost was extremely reasonable. Gary is a great person to work with. He makes you feel like a long term customer from the minute you meet him. I highly recommend Gino’s for all your jewelry needs.

  • 5/5 Nancy S. 1 year ago on Google
    Mike did an excellent job on repairing several pieces of jewelry for me. He did a wonderful job customizing stones from an old ring into beautiful earrings. I am extremely pleased with the results, and the cost was reasonable. My entire repairs were completed in a very short time frame. I will continue to support this local business.

  • 5/5 Michelle K. 1 year ago on Google
    We wouldn’t trust anyone else with our jewelry! Gino’s is our family jeweler. Gary has always taken outstanding care of us for over 30 years and my in-laws for much longer. Now Mike is doing the same for us and eventually our children when it is time for them to make high quality jewelry purchases.

  • 5/5 Mark S. 1 year ago on Google
    We had a loose stone set into a ring that Gary designed. The ring is phenomenal! Exceeded our expectations completely - eye popping when we opened the box. Gary was great to work with. Very personable, wonderful customer service, patient, tons of knowledge and experience, very creative ideas, and we loved his stories. Gary used a consultative approach, catering to what we wanted and liked. We also met Mike who was very similar. We have and we will continue to recommend Gino’s. We are now life long customers.

  • 5/5 Jonathan K. 1 year ago on Google
    We have been going to Gino’s for all our jewelry needs for decades. Most recently Mike Auletta custom made the most spectacular ring for my wife. It couldn’t have been more perfect. Excellent service. Quality results. Support local.

  • 5/5 Connie D. 2 years ago on Google
    For over 35 years, our family has purchased fine jewelry from Gino’s Jewelers. Gino’s consistently provides the highest quality jewelry, superior service and best prices. Mike and Gary stand behind all they create and sell. We drive many miles to do business with Gino’s! J&C D.”

  • 5/5 M T. 1 year ago on Google
    Mike was great to work with throughout the process. Great selection of rings with a knowledgeable group of skilled people ready to honestly answer whatever questions you can throw at them. I had approached a number of different vendors, cross-referencing the claims and information each one provided. I found Gino's to be the refreshingly honest and straightforward option along with frankly my favorite ring selection and great staff support. All that together made it the obvious choice. Definitely recommend for anyone looking for a jeweler to work with.

  • 5/5 Barb T. 1 year ago on Google
    The products at Gino’s are outstanding. I’ve been a customer for many years and the pieces I have are high quality. I visited a name brand jewelers, found a anniversary ring I was admiring. I went to Gino’s and they designed the same ring for half the cost! The customer service is very friendly, helpful and they do not rush or pressure you into a sale. Thank you Gary for a great experience.

  • 5/5 Michael_K R. 2 years ago on Google
    I purchased my wedding ring from Gino's Jeweler's in 1985. I had it resized at Gino's recently. Very professional, prompt service and they have a great location. I would recommend Gino's Jewelers to anyone looking for fine jewelry. My son asked me where to shop for his engagement ring, without hesitation I said "Go to Gino's, it's where I purchased my wedding ring ~36 years ago". My son is now a satisfied Gino's Jewelers customer.

  • 5/5 Sally C. 2 years ago on Google
    The staff at Gino’s is always super friendly and helpful. My husband bought our wedding and engagement rings here 12 years ago. After having 4 children, my rings needed resized. I was amazed that even though we hadn’t been there for over 10 years, Mike remembered my rings. The resizing was perfect, and they were so shiny! They looked as good as the day I first got them. They shined my husband’s ring for free. They also cleaned my earrings I bought there about 10 years ago and replaced a missing back for free. Although we had not been there in a long time because they are so far away, from where we live, they stood behind their jewelry and still remembered us! Highly recommend!

  • 5/5 Regina Graves M. 1 year ago on Google
    My first experience with Gino’s Jewelers was in 1999 when I purchased an 18k necklace and gold plated e for my son’s urn. It’s 2022 and my pieces are of GREAT quality still! Gary repaired my necklace and you can’t see where it was bonded back together. Gary and Helen are super nice, professional and a pleasure to work with! I recommend Gino’s with 5 stars and more!!!

  • 5/5 Wendy W. 1 year ago on Google
    Gino’s never disappoints. Went in with my daughter to have a ring made for her college graduation with some family stones. Michael helped put her vision on paper. Picked up the finished product tonight and it is absolutely stunning. My daughter loves it. And cannot wait to wear it. They are always very helpful and go out of their way to make sure you’re happy. I had my wedding ring redone a few years ago, and it was exactly what I wanted. Ginos is definitely my go to jeweler !!!!!💍💎💍

  • 5/5 Tom F. 1 year ago on Google
    I purchased an engagement ring at Gino's and was very impressed with the entire operation. I was helped by Mike who was very patient in learning exactly what I was looking for. He did not have the exact ring I had envisioned, so he broke out his computer and helped me custom design the ring I wanted. It turned out beautifully. I was so impressed with the service Mike provided that I didn't have a second thought about visiting Gino's again for each of our wedding bands. We were able to find the perfect piece for my fiancé and Mike, once again, helped me to create my own custom band. I can't recommend Gino's enough. They are truly there to help you find your dream ring(s).

  • 5/5 Michael M. 2 years ago on Google
    I couldn't have had a better experience with Gino's Jewelers. In the past year, I have gotten both my engagement ring and 2 wedding rings from them and they did an amazing job! Both Gary and Mike really took the time to find out exactly what me and my fiancé' wanted, walked us through the process and timeline of getting it done, and delivered an amazing final product at an affordable price. I would recommend using them 100%. I know I will be going to Gino's if I ever plan on making a jeweler purchase in the future! Thanks again for the wonderful service!

  • 5/5 Anthony M. 2 years ago on Google
    You can trust Gino's to consistently offer superior quality products and dependable service. Mike and his team have an incredible knack for offering great, budget friendly recommendations on jewelry the special person in your life will simply love! I have purchased several items, from my wife's engagement ring many years ago, to most recently a special birthday gift that have all been "home runs"! I would highly recommend Gino's to anyone looking for great values on exceptional quality jewelry.

  • 5/5 Paula M. 7 months ago on Google • 1 review
    My husband and I entered Gino's very sad and forlorn because I had lost my wedding ring of 41 yrs. Compassion and expertise changed our mindset immediately. Mike is above reproach in his industry. Marla made me feel like I was shopping with a wise best friend. I can't wait until my new wedding band comes in, it's spectacular. And yes we did all this with a firm budget and great selections.

  • 5/5 Lucas T. 8 months ago on Google • 1 review
    Great experience. Highly recommend. High quality products and service. Mike is very personable. His transparency, high level of expertise, and customer first approach helped me purchase an outstanding custom made piece of jewelry for a loved one. The final product turned out fantastic and was exactly what I was looking for. The Gino’s team goes above and beyond to fulfill their customers needs. Definitely check them out.


Call +1 216-831-5653 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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