Expedited Service LLC image

Expedited Service LLC

Fitness equipment store

👍👍 I don’t normally leave reviews, but I just want to take the time to recognize the professionalism, and service I received from Steve. I highly recommend them, the pricing does not compare to the service received. I hired another company previously and was quoted $500 plus to fix the unit. Steve fixe... People often mention service, Expedited, John, Steve, company, Service, equipment, treadmill, time, recommend,


Address

29 1st St, Hackensack, NJ 07601

Website

www.expeditedservice.net

Contact

(201) 306-1898

Rating on Google Maps

4.90 (77 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (21) Expedited (21) John (19) Steve (18) company (16) Service (16) equipment (16) treadmill (15) time (11) recommend (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Erin C. 1 year ago on Google
    I don’t normally leave reviews, but I just want to take the time to recognize the professionalism, and service I received from Steve. I highly recommend them, the pricing does not compare to the service received. I hired another company previously and was quoted $500 plus to fix the unit. Steve fixed my treadmill with a $20 speed sensor and full maintenance. Has been running perfectly for the last few weeks
    2 people found this review helpful 👍

  • 5/5 Jacqueline M. 1 year ago on Google
    Steve the technician was Great!!! Very personable and Knowledgeable. This company is awesome fast and efficient customer service. I called them Wednesday evening right at closing and by Thursday morning they were here fixing my issue with my treadmill. I will definitely use this company again and will recommend this company to my family members and neighbors as well.
    2 people found this review helpful 👍

  • 5/5 John T. 1 year ago on Google
    John was an excellent technician. He realigned the belt on my treadmill. He said it was not set up right, from the factory. He explained everything to me, how to lube it, where to purchase the lube, how to put it on, and how much, and how often. Also, how to adjust the belt in the future. he was also very courteous. I highly recommend this company, and especially him.
    1 person found this review helpful 👍

  • 5/5 Brittney M. 1 year ago on Google
    Great experience! Expedited Service responded so quickly and made this process very easy. The technician, Steve, who just fixed my tredmill was awesome! It is working perfectly. Highly recommend this company for all your fitness repair needs.
    1 person found this review helpful 👍

  • 5/5 Faisal Yaqoob R. 9 months ago on Google
    I recently had the pleasure of working with Expedited Service LLC for the repair of my gym equipment, and I couldn't be more satisfied with the experience. From the moment I reached out to them, their professionalism and expertise were evident. They were prompt in responding to my inquiry and quickly scheduled a time that was convenient for me. The technician arrived on time and was incredibly knowledgeable. He took the time to explain the issue with my equipment and offered a solution that was both effective and cost-efficient. The repair was completed in a timely manner, and my gym equipment is now functioning better than ever. What sets Expedited Service LLC apart is their commitment to customer satisfaction. They followed up to ensure that I was happy with the service and offered tips on how to maintain my equipment for optimal performance. Their attention to detail and dedication to excellence is truly commendable.

  • 5/5 Leesa F. 1 year ago on Google
    Maintenance on treadmill was well worth it. Everything was cleaned, tuned up and explained so I can do routine maintenance myself in the future. Knowledgeable and personable. Highly recommend.

  • 5/5 Michele Z. 1 year ago on Google
    John your service technician came to my house today to service my rower. He was very personable,knowledgeable, and professional. I would recommend your company, and would use your company again in the future.

  • 5/5 Jack B. 1 year ago on Google
    John was both knowledgeable & friendly, and a terrific representative for your company. Thank you John & Expedited Service for repairing our treadmill in the most professional way!

  • 5/5 Nancy J. 1 year ago on Google
    Unbelievable! I could not find a company that would come to my home to fix my 25 year-old elliptical. The consensus was that it was not worth fixing. Steve agreed that the cost of repair would not be worth it, but he OFFERED TO DO WHAT HE COULD TO HELP ME FIX IT MYSELF! He did. It worked. And I can not say enough about how grateful I am.

  • 5/5 Jersey U. 10 months ago on Google
    I would highly recommend Expedited Service. I received a call back on the same day as my request. John, the technician, was very friendly and professional. He explained everything as he worked so that I will feel more confident doing the maintenance. 10/10

  • 5/5 Tech B. 7 months ago on Google
    I am extremely satisfied with the professional service provided by Expedited Service LLC for my gym equipment repair. Their team exhibited a high level of expertise and professionalism in fixing my treadmill. From start to finish, the service was prompt, efficient, and delivered with utmost skill.

  • 5/5 CASEY R. 10 months ago on Google
    We used Expedited Service to fix our brand new treadmill that had a loose belt. Steve replied right away and even offered to walk us through everything over the phone in the evening when we were available. We really appreciated his expertise and patience. Our treadmill was fixed within 30 minutes and he even waived the fee. He gave us recommendations and tips to maintain our treadmill going forward. 100% recommend this company! Thanks again.

  • 5/5 Joshwa H. 9 months ago on Google
    Expedited Service LLC deserves a five-star rating for their outstanding fitness equipment repairs in Sussex County, NJ. Their professional and efficient team quickly resolved all the issues with my gym equipment, minimizing downtime. Transparent pricing and a commitment to excellence make them the best choice for any fitness center's repair needs.

  • 5/5 Tabee I. 7 months ago on Google
    I want to express my sincere appreciation for the exceptional service provided by Expedited Service LLC. The repair of my gym equipment, particularly my treadmill, was handled with the utmost professionalism and expertise.

  • 5/5 Angela M. 11 months ago on Google
    Can't say enough great things about Expedited. Steve came to my rescue with my Precor EFX544 on a few occasions. We kept in touch, and when my machine was due for a service, John came all of the way to the Pocono mountains to once again take care of my Precor. Highly recommended... I'll never call anyone else.

  • 5/5 Adam H. 9 months ago on Google
    I recently had the opportunity to work with Expedited Service LLC for my gym's fitness equipment repairs in Bergen County NJ, and I must say, the experience was nothing short of exceptional! Right from the first phone call to the completion of the job, the team exemplified professionalism, expertise, and customer-centricity.

  • 5/5 Steve C. 1 year ago on Google
    Wonderful service company and an absolute pleasure to work with their people. My Johnson Fitness, Horizon treadmill needed a warranty repair and I was first contacted by Steve to schedule an appointment. Most courteous and helpful, Steve arranged to have their technician, John, facilitate the repair. John arrived on time and, with an extremely courteous and professional demeanor, repaired the unit. Both Steve and John are role models for providing courteous service and are most deserving of my appreciation. Thank you

  • 5/5 Emma G. 1 year ago on Google
    Bought a used Landice and wanted to find someone to check the machine out and see what maintenance had to be done. I went through the list of approved service techs on the Landice website and sent out a bunch of requests. Expedited was the only one to get back to me promptly, and I was able to schedule for later in the week via email. John arrived on time, was polite, friendly, and clearly knew his stuff. He didn't try to upsell any unnecessary services or replacement parts, explained exactly what he was doing and what he was looking for, and talked me through how to do any additional maintenance that might come up. Truly pleased with Expedited and I will definitely be using them in the future.

  • 5/5 Stephanie F. 1 year ago on Google
    I've known Steve and John for several years and I am happy with the service they provide. John cleans up my Precor elliptical to keep it in good working condition for my exercise regime. The maintenance fee is expensive but it's only one time per year and it's worth it. Thank you.

  • 5/5 Gerry F. 2 years ago on Google
    Expedited always does a great job repairing my various exercise equipment. In this case my stationary bike needed parts that were hard to find. The technician, John, was not only very helpful but very pleasant and professional. Ultimately he solved my problem, repaired the bike and all is good. I really appreciated his help. Expedited is the best at what they do.

  • 5/5 Evangelia Papoutsakis S. 1 year ago on Google
    Such a great company. Brought my beloved 13 year old Precor 5.25 back to life. Cost is more than fair and there was no needless upsell. A delight!

  • 5/5 Kristina S. 1 year ago on Google
    Communication was great and John was on-time, professional and fixed treadmill super quick! I will definitely be a return customer for future issues and treadmill tuneups! Thanks!!!

  • 5/5 Lauren M. 1 year ago on Google
    John at Expedited Service did a great job fixing my precor elliptical. Showed up on time and was in and out within half an hour. Would recommend!

  • 5/5 T L. 1 year ago on Google
    Excellent, friendly, professional service. Steve and John took the time to explain everything and even provided additional help remotely after the service visit. Brought my ancient treadmill back to life. Highly recommend!

  • 5/5 Sean L. 2 years ago on Google
    What a great company! Great communication, on time for appointment, fair pricing! Technician John knew exactly what he was doing and fixed the problem quickly. 5 stars plus! Highly recommend!

  • 5/5 Sid S. 2 years ago on Google
    We had our 5 year old Sole Elliptical E35 repaired today and I couldn't be happier with the work. One gets a bit nervous about what problems or issues will be discovered in addition to the actual repair requested but Steve was very transparent, professional and honest. He was able to complete the work in less than an hour, tested out the equipment and shared what was fixed. Really appreciate Expedited Service!

  • 5/5 jackieland77 2 years ago on Google
    If you are looking for a company to repair your gym equipment, look no further! I can’t say enough about how wonderful and amazing Expedited Service LLC team is. Steve went above and beyond on helping trouble shoot an issue I was having with my commercial spin bike. His honesty and patience on answering my questions far exceeded my expectations. Their level of customer service and expertise far exceeds any other company. Don’t think twice- hire them! You won’t be disappointed. A Huge THANK YOU to Steve and the Expedited Service LCC Team!

  • 5/5 Connie Z. 2 years ago on Google
    I REFUSE to go anywhere else for my fitness equipment needs. I spoke with Steve, who is INCREDIBLE. Prior to connecting with him, I had spoken with a few other fitness equipment companies who gave me the standard assessment rate and no other information. Steve took the time to walk through my machine with me, teach me what to look for to troubleshoot, and explain potential problems. He even looked up which equipment for my fitness machine was no longer available to purchase so he could warn me of that. There are too many companies out there that take advantage of customers' lack of fitness equipment knowledge and charge $$$ for the sake of it, but Expedited Service LLC is definitely not one of them. It's very rare to find such honest, good-hearted technicians like Steve. You won't regret working with them.

  • 5/5 Susan J. 1 year ago on Google
    This is the second service appointment I’ve had with John at Expedited Service and I couldn’t be more pleased! John explained in detail how he was servicing both my treadmill and elliptical. He told me how to do some maintenance on my own and what kind of service my machines may need in the future. Also, I appreciated both the ease of making my appointments and knowing the costs of service as well as the costs of potential extra service should my machines needed it.


Call (201) 306-1898 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Electronics
  • Service options
    • ✓️ In-store shopping

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