Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julie M. 2 years ago on Google
    The customer service at this store is amazing! The team brought every style jean in the size and preferred fit to the dressing room. At one point there were three people helping my child fine a size. This is usually an issue; but, thanks to AE Altamonte Mall and their 000 size we found two pair for my hard to fit 11 year old. Thank you!
    1 person found this review helpful 👍

  • 5/5 Kasie M. 2 years ago on Google
    The young kids working here are really sweet and helpful. I’m a little older than the target demographic but I love AE clothes and they’re always so attentive and offer other alternatives if my size isn’t in the store.
    1 person found this review helpful 👍

  • 5/5 Connie C. 5 years ago on Google
    Great place to buy Jean's and casual clothes especially if you're looking for smaller sizing. They carry men's pants size 26 which is helpful for the slim guy. If they don't have what you need in stock, they will order and have it delivered to your home. Very helpful staff.
    1 person found this review helpful 👍

  • 5/5 Ethex O. 3 years ago on Google
    This location is small, but I must say, American Eagle has some of the most comfortable pants out there. Very pleased with my purchase! Got a super soft hoodie too and I love it.
    1 person found this review helpful 👍

  • 5/5 A A L. 8 months ago on Google
    All three ladies here were busy and still helpful and polite

  • 1/5 Laurie H. 5 years ago on Google
    Worst customer service ever! There was a line yesterday afternoon of 5 of us and the two girls in the back, who were not friendly when I had to ask them to let my daughter into the dressing room, just stood there and looked at the line. One of them was showing the other one how to do yoga poses. Then we get the the front finally to check out and I tell the young man, "My daughter does not want these 3 pair of jeans, but wants this 1. I handed him the ones we didn't want first and then the one we did want so we didn't confuse him. No luck there. He started ringing them all up. Why don't these kids care about their jobs? No one seems to care anymore. He may have just been confused, but the two girls standing in the back of the store don't deserve to have jobs. Even if they were not the check out people, they could have gone and got the one who was when they saw the long line, which I finally had to do myself.

  • 1/5 Nadja 5 years ago on Google
    Terrible service no one bothered to greet me and my daughter when we came in to make and exchange. I see other people walk in get attended to almost immediately then continue to offer other people help while we're looking around for over 15 minutes no one bothered to even approach. I wouldn't go back to buy again at least not from this location ever again. Just lost a customer!!! Only gets 1 star because it won't post unless I choose a star.

  • 5/5 Tihesha L. 5 years ago on Google
    One of my favorite place to shop. I love that they carry extra long length but don't like that it's not available in the stores so I have to always order online. The store associates are very friendly and professional. Im always greeted when I enter the store. It's always an easy and quick process when I have to return anything.


Call (407) 767-9711 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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