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Frequently mentioned in reviews: room (26) stay (13) pool (12) rooms (10) hotel (10) clean (9) front (8) desk (7) lady (7) breakfast (7)
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  • 2/5 Angela M. 11 months ago on Google
    the room itself was fine my only issue was with a staff member at the front desk! she was very rude. Indian lady with glasses. I overslept and came down to pay my room a little late. I had been staying for 4 days prior and this was the only time I overslept and didn't pay my room by 11. she yelled at me because I overslept and when I tried to pay the first time she told me that she wasn't gonna let me pay for another night. I asked to speak to the manager and she said she wasn't going to call him. She did end up letting me pay for one more night (it was going to be my last night any ways) and she tried to keep my change. not worried about the change it was only 3 dollars. PLEASE TRAIN YOUR DESK STAFF BETTER. this made my entire experience terrible.
    2 people found this review helpful 👍

  • 1/5 Angel O. 6 months ago on Google
    The company where I work took a room for me and when I entered the room it smelled very bad and strong, I went to the reception to ask the service person if I could change rooms and she told me that she couldn't because I had already entered the room So I told her go check the room and she didn't want to so I left there to find another hotel! very bad service they didn't want to help me at all and the person at the reception was rude at all times 😏
    2 people found this review helpful 👍

  • 4/5 Michael V. 2 years ago on Google
    The WiFi is lightning quick, so if you’re here on business, it is perfect. It is right next to the highway so the only negative would be that it can get quite noisy if your room is on that side. Great housekeeping!
    1 person found this review helpful 👍

  • 5/5 Joe Daniell P. 2 years ago on Google
    This location is clean and roomy. The staff is nice and courteous. The only thing I would say that is negative, is that there are smoking rooms on all three floors and the smell waffles out of the smoking rooms and sometimes does go in the the non-smoking rooms. Breakfast is good but in my opinion there is not enough to go around. Meaning, that breakfast runs out quickly. And for the staff to replenish breakfast takes them a little longer than a person may have to wait. So the last two times I have stayed here I don’t even stay for breakfast. I just go somewhere else for breakfast.
    1 person found this review helpful 👍

  • 1/5 Paul R. 6 months ago on Google
    All rooms have rats , couldn't sleep of the noise and house keeping never cleans . I was outside talking to other guest and said they also have rats in their rooms . Don't get me wrong staff is nice but full of excuses, will never stay again
    1 person found this review helpful 👍

  • 5/5 Sandra S. 1 year ago on Google
    This hotel is a winner in excellence. It's super clean and the staff is so accommodating.they have an indoor po,fitness and jacuzzi, guest laundry facilities, and a very nice clean breakfast area. This is one of the best in Odessa,and the price is very affordable.

  • 1/5 Cassie C. 1 year ago on Google
    This hotel does not qualify to be a "good nights stay". There is no hot water, I got 2 rooms for 2 nights and niether room had hot water. Teenagers ran the halls knocking on doors and were very loud all night long. The breakfast was the worst Ive seen. No coffee. No juice. Make a waffle, sure but no syrup. The pool water gave my daughter an ear ache.... dont waste money staying here, its not worth it.

  • 5/5 Alli M. 5 months ago on Google
    I've stayed at this place twice now, they are always very clean. Very friendly. Their pool is freakishly cold, and the hot tub is quite dirty and rough on skin/swim suits.

  • 2/5 Babbygirl 5 months ago on Google
    They have mice/ rats . I seen this mouse trap when i checked in & asked to be moved and she stated “we have rats in all the room maam, i can come take the trap out of your room if youd like” this is nasty.

  • 4/5 Deniz C. 8 months ago on Google
    Overall, my experience at Super 8 Odessa, TX was positive. The hotel provided a comfortable and convenient stay with friendly staff, clean rooms, and essential amenities. Despite a couple of minor areas for improvement, I would recommend this hotel to travelers seeking a comfortable and affordable stay in Odessa.

  • 1/5 M M. 4 months ago on Google
    I think the room and the building is ok at first until when I see a mice running around in my room. Then I check other people reviews and actually I am not the only one saw rat. I will never go there again.

  • 5/5 Ryan 1 year ago on Google
    Clean and quiet rooms so far. Rooms are large, beds comfy too. Larger fridge in room which is nice.

  • 1/5 Shawna k. 1 year ago on Google
    They dont have no hot water, no washer to do dirty laundry and a dryer that wasnt working and the house cleanning lady was rude and the swimming pool was very very cold and the swimming pool area had no towels in there to dry off when u get out of the pool or hot tub and the swimming pool area needs to be redone and stop charging people more if u dont have the stuff mention in here

  • 1/5 Jose C. 11 months ago on Google
    Been here almost a week housekeeping haven’t been to my room since i got checked in so no new sheets and towels even though i complained to front desk wish i could leave 0 stars

  • 5/5 Jesse F. 1 year ago on Google
    The young lady at the front desk was great very helpful. It is one one the cleanest hotel's I've stayed at. I really do recommend staying here when visiting Odessa.

  • 4/5 Leticia I. 10 months ago on Google
    Shawn was wonderful and took great care of us. Room was clean and comfortable. Really good stay.

  • 2/5 Michael W. 1 year ago on Google
    From the moment i entered into my room i knew this hotel had very little standards. The desk chair was broken, all 6 pillows were nearly as flat as the sheets and the floor would have been a better option for restful sleep.

  • 1/5 Alexis s. 1 year ago on Google
    The lady at the front desk was super nice and sweet. But the room was super gross, the ac didn’t work good and took awhile for it to get lower than 80 degrees. The indoor pool was DISGUSTING! It looked like it hadn’t been cleaned in a long time. The water was tinted greenish. There was Stuff floating Everywhere , bunch of debris at the bottom of the pool. I’ve never seen a hotel pool look that bad and be open.

  • 5/5 Raquel W. 9 months ago on Google
    Enjoyed my stay at Super 8 room was very clean. Unfortunately I didn’t have time to jump in the pool looked very inviting, just ran out of time. The young man at the front desk was super friendly and helpful at night.

  • 1/5 Caitlyn M. 1 year ago on Google
    DISGUSTING!!! Don't let the good reviews fool you, stay here if you want to wake up to literally SEE bed bugs crawling on you!! 🤢 Management also refused to refund me even though the condition of their room was appalling!!

  • 1/5 Alicia M. 1 year ago on Google
    If I could leave zero stars I would. We left after finding BED BUGS in the sheets, and when we called the manager the next morning to ask for a refund, she said she didn't see any bugs and refused to refund the room. DO NOT stay here unless you want to go home with parasites.

  • 1/5 Caitlyn M. 1 year ago on Google
    This hotel is a NIGHTMARE. Never have I ever been treated so poorly in my life! No hot water, shower didn't work, oh! and don't forget the bed bugs. Manager and owner were as nasty as their bug infestation. Since we were checked in for a couple hours, they refused to do anything. Manager actually said, "If we gave a refund every time we got a complaint like this.........well, we don't give refunds."

  • 5/5 Amanda P. 1 year ago on Google
    There is so much to say about this stay.. first with my husband and me with 7 kids under 14 this was the only place I could find that had room I called and was able to find out they have suites for us all to be together! Our room is a large room with 4 queen beds!! Not crowded!. We also had our family from Odessa come and hang out and had plenty of room for everyone to walk around. I was worried because where we are from a “super 8” is like the last resort like just sleep in the car instead! But we came in and it was clean and everything worked (ac)! Front desk was as happy to help with anything we needed. We enjoyed our first stay so much we booked for a second night for the next day. We took off for errands and came back and housekeeping had obviously been in and cleaned up our room for us and had my daughters teddy bears sitting on the bed for her when she arrived! It’s was so welcoming to come in and see our stuff just placed neatly so they could clean up and make our beds! We enjoyed the indoor pool as well! And also I have to mention the price! The price we paid for this suite would had been the price we would have paid for 1 room but bc of our big family we would’ve had to get 2 rooms. So this definitely saved some money! And location was great easy to get in and out!

  • 1/5 Kathy Y. 1 year ago on Google
    Horrible Stay. Not Handicap Friendly. Leaking ceilings, cracked tub. Not able to speak with management even after daily attempts to reach them by phone. I left multiple messages and still no call back. I cancelled all my future bookings.

  • 1/5 Darlene G. 1 year ago on Google
    The lady in front was rude and mean!I Went for breakfast 8:30 and they close at 9 and she turn the stuff already came all the in front to give me my pancake all slimy and nasty worst hotel ever is that how y'all treat customers !! Never again ( a lady with glasses) this hasn't happen once it happened again with my sister.same old lady And I don't want your sorry for the inconvenience! Either you do something's about it or don't I don't want your sorrys!

  • 1/5 Daniel R. 1 year ago on Google
    Absolutely horrible property. Do yourself a favor and stay anywhere else. We chose to stay here because they are 1 of 2 properties in Odessa with an indoor pool. Pool area is disgusting, cracks on the sheetrock, rust everywhere. Left around midnight after several complaints to the front about the people above us running and jumping and bouncing around where nobody could sleep and they did nothing. Poor hotel and poor management.


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