1/5 gayle n. 5 years ago on Google
Beware
of
this
company.
I
called
for
emergency
service
to
unlock
my
front
door
and
was
quoted
$75.00,
then
charged
$329.00
without
my
permission.
I
clarified
I
was
out
of
town,
and
would
need
to
pay
over
the
phone,
as
my
dog
sitter
was
at
my
home
and
had
locked
herself
out
and
I
didn’t
want
her
charged.
The
technician
came
in
an
unmarked
vehicle
and
began
unnecessary
and
unauthorized
service
(drilling
and
cutting
when
simple
unlocking
was
possible)
to
drive
up
the
price.
He
was
incapable
of
installing
the
“new”
lock
and
after
several
attempts,
just
left
if
half
hanging
and
unscrewed,
leaving
a
big
gap
after
ruining
my
perfectly
good
lock,
while
also
leaving
a
big
mess
of
metal
filings
on
my
floor.
He
also
tried
to
bully
my
dog
sitter
into
paying
for
the
unauthorized
services.
I
called
the
representative
and
gave
permission
to
charge
only
the
agree
upon
$75.00
and
asked
her
to
have
the
owner
call
me
after
the
weekend.
I
received
no
call
and
when
I
called
Fort
Lauderdale
locksmith
they
told
me
they
had
“no
record
of
my
call”.
After
some
detective
work,
it
became
clear
this
“company”
farms
out
work
to
several
“locksmiths.”
In
this
case,
it
was
“DBest”
locksmith.
After
figuring
out
they
were
the
ones
responsible
for
the
“work”
and
charges,
I
attempted
to
reach
their
owner.
Instead
of
calling
back,
they
attempted
to
bully
me
again
by
having
their
technician
call.
I
have
made
several
attempts
to
resolve
this
with
the
owner,
asking
that
he
come
by
and
see
what
the
technician
did
to
my
door
and
lock.
They
once
again
tried
to
intimidate
me
and
still
have
not
come
by
to
remedy
this
situation.
I
strongly
advise
against
using
this
business.
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