5/5 A D. 7 months ago on Google
The
staff
at
the
Ellison
go
above
&
beyond,
their
compassion,
kindness
and
understanding
completely
saved
a
horrendous
situation.
I
had
a
VRBO
booked
&
when
I
had
arrived
the
house
was
trashed,
the
host
had
said
the
location
was
double
booked
&
I
had
lugged
groceries
all
the
way
from
Dallas
to
host
a
dinner
party
which
was
due
to
arrive
in
one
hour.
The
Ellison
was
the
only
solution
for
a
place
for
us
to
stay…
when
I
checked
in
with
Jasmyn
I
was
literally
shaking
from
stress
&
frustration,
nearly
on
the
verge
of
tears
about
the
situation
and
she
handled
my
drama
like
an
absolute
PRO.
She
was
kind
and
listened
and
helped
me
check
into
my
room
with
ten
minutes
to
spare
before
my
friends
arrived.
When
I
was
bringing
our
bags
up
to
the
room
the
manager
Aaron
stepped
in
to
say
he
could
offer
a
mini
fridge
to
help
salvage
some
of
my
groceries
&
I
could
not
be
more
thankful
for
his
empathy.
His
quick
thinking
to
solve
a
problem
that
was
not
something
he
“needed”
to
do
but
felt
compelled
to
help
a
guest
stuck
in
a
tricky
situation
&
his
thoughtfulness
is
such
a
rare
trait
to
find
these
days…
I
cannot
thank
both
Jasmyn
&
Aaron
enough
for
all
they
did.
As
for
the
hotel
itself!
The
only
room
they
had
available
as
a
standard
king,
it
was
on
the
smaller
side
but
they
packed
it
full
of
all
the
amenities
to
make
it
comfortable.
I
loved
the
modern
feel
of
the
hotel,
plenty
of
sitting
areas
for
me
and
my
friends
to
visit.
The
entire
property
was
clean,
well
lit,
modern,
and
most
important
felt
extremely
safe.
The
fourth
floor
had
a
beautiful
patio
area
&
pool.
The
fitness
center
had
bottles
of
water
&
disposable
headphones.
The
bar
was
beautiful
&
had
plenty
of
space
to
accommodate
our
friends
on
their
patio.
The
drinks
were
ridiculously
delicious
&
the
bar
staff
was
as
kind
and
gracious
as
could
be.
This
hotel
has
put
many
little
details
that
I
personally
find
thoughtful
in
regards
to
a
guest
experience.
There
is
a
water
fountain
you
can
fill
up
your
emotional
support
water
bottle
right
in
the
hallway,
most
hotels
charge
you
an
arm
&
leg
to
stay
hydrated
&
keep
your
kidneys
happy.
The
bathroom
has
the
large
refillable
shampoo,
body
wash
&
conditioner
with
ZENTS
body
care
line
-
I
used
to
be
a
lead
esthetician
for
a
four
diamond
hotel,
this
was
the
exact
line
we
used
and
ugh
was
it
an
absolute
treat
to
shower
with
high
end
body
care
at
the
end
of
an
extremely
stressful
day.
Especially
being
semi
crunchy
granola…
I’m
thankful
for
a
hotel
that
is
plastic
conscious
&
refillable
bottles
save
so
much
from
waste
being
thrown
out
into
the
environment.
The
robes
in
the
room
were
absolutely
plush
and
soft,
they
even
had
disposable
house
slippers
if
you
needed
them!!!
We
heard
no
other
guest
doors
open
&
close
throughout
the
night
nor
any
guest
chatter
in
the
hallway
&
the
hotel
was
basically
filled
to
capacity.
I
am
beyond
thankful
for
the
staff
here
for
everything
they
did
to
help
me
and
the
accommodations
here
definitely
carry
through
with
their
thoughtfulness
&
details
during
the
duration
of
our
stay.
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