I went here after experiencing severe hip and lower back pain. My doctor wasn’t helpful and chiropractor missed diagnosed and neither seem to understand I was in pain. I went here and made appt online and met w Martin Robertson, NP. He was very helpful, nice and understanding. Everything you could possibly want from medical help. I felt better, reassured and X-rays were taken which better helped me understand. No complaints. Would definitely go here again. The first receptionist was very nice and helpful and the receptionist when I picked up my X-ray was not in the least. I had to go again recently for a sinus infection. I find the staff here very acccommodating. Making an appointment online is easy and efficient and you can check to see how busy they are and how many people are ahead of you. This center has actually been more helpful than my regular doctor. This time I saw Kevin Green, PA-C who was great and very helpful as well as Amer F. RMA Would recommend!!!!!

Literally THE WORST!!!! I wish I had read the reviews first. Listen, go somewhere else and save yourself the stress! HORRIBLE AND RUDE STAFF. Look, you don’t know what people are going through these days. And people wonder why all these mass shootings happen in America. It cost nothing to be kind.

Think twice if you go to this clinic without insurance, my son visited this clinic for a Tetanus shot and wsas charge $280.00 and even saw as doctor and the vacinned was not administer by a Dr.I call to ask was was the charge for this and was told $72.00, my son went to the clinic to get and explanation and was told that the manager was going to call him until today 08/01/23 which this happen like less than a week a go, nothing yet. This is the reason I'm writing this review, gave them the chance to make it right and nothing. Good luck if you dare go here.

Don't plan your care around this facility. Made an appointment for 3:00 and got a message that they would be closing at 2:00. No wonder I never see any vehicles there. I wish another company would take that actually wants to operate. Bad business for those in need in this neighborhood.

Paid up front and in full as I didn’t have insurance. Got ANOTHER bill in the mail for $310. Mind you, this was a virtual visit that was done while I was sitting in one of the rooms at the clinic. They said nothing about additional charges when I visited. Do NOT go here

I went in yesterday and received excellent care. The PA told me that they were going to forward my visit paperwork to my PCP. Today I called my PCP office as I am still having severe symptoms. They hadn’t received my test results or visit details from Access. I called Access 4 times and couldn’t get anyone on the phone. One time I waited 13 minutes, the next 8 minutes, then I gave up. Do better. People’s health is on the line.

Would not recommend this place ever if you were trying to avoid a trip to the hospital, the doctor did not even want to see my husband told him he was sending him to the hospital and then refused to give him a doctors note after making him wait for over an hour. He had an upset stomach and was told he needed to go to the emergency room. When he stated he did not want to go to the emergency room, he was told he was not going to be given any of his medical records unless he went to the emergency room, completely defeating the entire purpose of going to this place. I would recommend literally any other urgent care. They truly don’t even care about their patients here.

I love the doctor there. Maybe it was just an off day and somebody's else will have a better experience. I had an appointment at 9:20 and 9:40 Wasn't seen by the nurse for the screening until 945 the waited over an hour with two sick kids to be seen by the doctor. My appointment booked was at 9:20 and 9:40 one other person at the time was called ahead of me. I didn't leave until after 11:20...I spent two hours there today when I booked an appointment at 9:20. And waited over an hour to see the doctor. Just personally believe I shouldn't have had to wait that long.

They are now doing "in-clinic telehealth." Which basically means you sit in the waiting room and fill out the same form on your phone that you would for any telehealth appt. The only difference being they can run a flu and covid test on site. The "revenue maximization" techniques have gotten out of hand to not have a PA on site, and it's not like it's cheaper than it was when you saw an in-person PA either. I've been coming to this location for a long time, but I won't be back unless there's a PA on site.

Go to any other clinic or urgent care honestly, don’t waste your time like I did. The people don’t care and just look at you skeptically. You can tell them symptoms and even if you’re peeing blood they are still gonna ask if it’s covid !! I told them to test for UTI or anything even kidney stones, instead they just looked at me and said “yes there is blood you will have to go somewhere else, we will give u a referral.” In the past they have also lost my testing samples when I had a different disease. These people are not qualified unless it’s just a common cold or covid. They write awful scripts and prescriptions for just about anything from pain, to bacterial infections. More than once I have had to leave here and go somewhere else for more testing or they couldn’t help or I just felt like I wasn’t listened too or they didn’t resolve any of my issues. Take your chances, but if you like awful hospitality, bad customer service, nurses and doctors that don’t know what their doing, and blowing your money with no resolution then this is the place for you!