1/5 Jerome T. 1 year ago on Google
This
Marriott
had
good
desk
clerks,
but
the
management
was
horrible.
The
Assistant
Manager
they
call
Sue
was
the
worst
I've
ever
encountered.
"The
hotel
was
not
of
Marriott
standards".
The
doors
were
purposely
rigged
to
not
properly
close
per
the
management.
The
refrigerator
was
missing
handles,
drawers
won't
close
properly.
The
television
didn't
properly
work
either.
Once
we
got
in
the
room
the
bathroom
had
open
used
soap
from
prior
guess
and
stained
pillow
cases.
The
so
called
renovations
were
flawed.
Even
the
inside
of
the
toilet
was
cracked.
The
Assistant
Manager
Sue
offered
my
wife
and
I
something
free
from
the
market
store.
You
know
snack
and
chips
instead
of
honoring
the
return
of
just
some
of
our
points
for
their
lack
of
comfort.
Then
Sue
said,
my
wife
and
I
would
have
to
just
leave
not
to
be
charged
for
the
next
night
or
change
rooms.
But,
we
were
told
by
the
clerk
that
90%
of
the
room
were
the
same
condition.
Missing
handles
on
the
refrigerators
and
room
doors
designed
not
to
close.
Sue
said,
leave
or
just
put
up
with
it
basically.
So,
my
wife
and
I
drove
on
to
our
next
stop
which
was
twelve
hours
away
without
sleep
from
that
morning
to
avoid
being
mistreated
by
this,
so
called
manager.
We
were
in
the
mountains
all
day
from
that
morning
and
when
we
returned
that
was
our
result.
This
place
don't
deserve
the
right
to
be
named
a
Marriott.
This
is
the
worst
Marriott
ever.
I
would
recommend
that
you
avoid
this
hotel
all
together.
If
you
do
stay
your
room
door
looks
closed,
but
the
room
is
open
and
your
safety
and
valuables
are
at
risk.
Pictures
are
worth
a
thousand
words.