1/5 Matt Ulrigg S. 1 year ago on Google
The
room
was
trashed,
the
front
desk
charged
a
daily
pet
fee
that
they
were
pocketing
and
not
giving
me
an
invoice
that
included
the
pet
fees,
which
prevented
me
from
receiving
per
diem
reimbursement
from
the
company
I
work
for...
I
was
there
8
days
and
was
charged
$20
more
than
the
cost
of
the
same
room
per
night,
when
through
3rd
party
booking
and
the
Wyndham
app,
it
was
far
cheaper.
The
wifi
doesn't
barely
work,
the
manager
was
aggressive
and
angry,
rude
and
disrespectful.
I
could
go
on
and
on,
with
the
only
bright
spot
of
this
place
being
the
lovely,
friendly
housekeepers,
who
were
overworked,
underappreciated
and
practically
abused...
When
I
filed
a
formal
complaint,
the
manager
immediately
cornered
me
in
the
laundry
room
and
began
yelling
about
how
I
cost
him
400
dollars
for
a
penalty
from
the
franchise
due
to
my
complaint,
and
that
I
was
going
to
call
and
remove
my
complaint
and
that
we
had
resolved
the
issue....
Which
is
far
from
the
truth...
Then,
when
I
left,
(the
room
was
far
cleaner
than
it
was
the
day
I
arrived)
the
manager
kept
my
deposit
because
I
was
slightly
late
getting
back
from
a
personal
errand,
but
only
because
I
told
said
manager
I
wouldn't
be
staying
another
night.
This
was
one
of
the
most
atrocious
hotel
experiences
I
have
ever
encountered....
The
only
bright
spot
being
the
lovely
and
friendly
housekeepers.
Who
were
overworked,
underappreciated,
and
practically
abused.
I
will
never
again
stay
at
any
Days
Inn,
period.
I
do
feel
as
if
due
compensation
not
only
for
the
excessive
charges
I
was
charged
daily,
but
also
for
the
pet
fees
that
I
couldn't
get
back,
the
disrespect,
disregard,
intimidation
and
aggression
I
was
forced
to
endure
while
staying
as
a
GUEST
at
this
excuse
of
a
hotel.
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