3/5 Megan O. 11 months ago on Google
I
recently
joined
Lifetime
Fitness
but
canceled
within
a
week.
Overall,
it
was
a
decent
experience
but
there
were
a
few
issues
that
ultimately
made
me
decide
to
go
with
a
different
gym.
Good
things:
Keith
at
the
front
desk
was
a
standout
employee
who
was
super
helpful
and
went
above
and
beyond
to
help
me
cancel
my
membership
and
even
found
my
daughter's
lost
stuffed
animal
in
the
kidcare
area.
My
daughters
swim
instructor
was
excellent!
I’m
bummed
she
won’t
be
continuing
lessons
with
her.
Some
of
the
staff
members
were
great,
especially
Brandon,
the
trainer
with
Alpha,
who
taught
me
some
new
lifting
techniques
and
Candace,
who
led
an
amazing
SHRED
class
with
lots
of
energy.
The
facilities
were
also
really
nice
and
had
a
lot
of
equipment
to
choose
from.
However,
I
did
notice
that
the
gym
seemed
more
focused
on
families
and
classes
rather
than
people
who
prefer
to
just
lift
weights.
During
the
Alpha
class,
for
example,
it
seemed
like
the
rack
was
reserved
for
the
class,
which
could
be
challenging
for
people
wanting
to
lift.
Ultimately
a
few
things
led
me
to
go
with
another
option.
First,
the
family
locker
room
made
me
feel
uncomfortable.
I
saw
multiple
men
without
children
walking
through
the
area
while
I
was
showering
and
dressing
myself
and
my
two
small
children.
It
seems
that
we’re
using
it
to
cut
through
the
pool
or
men’s
locker
room
to
the
adjacent
hallway
as
they
didn’t
actually
use
the
area.
I
think
the
area
should
be
limited
to
adults
with
children,
not
single
adults.
Secondly,
I
was
disappointed
with
the
experience
with
Kid
Academy.
I
joined
mainly
for
what
seemed
like
great
kid
programming,
but
both
times
I
signed
up
my
daughter
for
classes,
she
didn't
end
up
going
and
was
upset
about
missing.
I
don't
know
if
it
was
a
communication
issue
between
my
daughter
and
the
staff
or
if
there
was
a
bigger
problem,
but
what
was
most
concerning
was
that
no
one
seemed
to
know
what
happened
despite
me
asking
multiple
staff
members
why
this
had
happened
a
second
time
and
after
being
assured
at
drop
off
that
they’d
get
her
to
gymnastics.
It
concerns
me
that
if
the
staff
can’t
even
tell
me
why
my
daughter
wasn’t
taken
to
a
class
she
was
signed
up
for
and
that
they
assured
me
they’d
get
her
to.
Overall,
Lifetime
Fitness
has
some
great
things
going
for
it,
but
there
were
a
few
issues
that
prevented
me
from
giving
it
a
higher
rating.