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Frequently mentioned in reviews: room (16) clean (14) stay (12) hotel (11) nice (10) rooms (8) desk (7) staff (7) front (6) friendly (6)
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  • 2/5 Joel D. 8 months ago on Google
    I really wanted to like this place but unfortunately, we had a mediocre experience. To start, we checked in via the app but when we arrived, our room had not been cleaned. The front desk clerk was super friendly and helpful and moved us to a different room right away. Unfortunately, that room, while being "clean" had a few small issues. The shade was off-track and didn't work. The carpeting smelled like pet urine and the room in general looked a little worn and shabby for how old this hotel is. A lot of this may have just been a bad day because their cleaning person walked off the job. Overall, we ended up having a decent night, but the place really wasn't up to Hilton standards. It's a no-frills hotel to begin with, but with some of the issues it almost seemed second-rate.
    2 people found this review helpful 👍

  • 3/5 Angie P. 6 months ago on Google
    All the staff were very friendly. The rooms were subpar. The pullout couch had a whole in it, and the desk chair had a rip in one of the arms. The bathroom was somewhat clean. One thing that is super important to us that was amazing was the air conditioning! Many times when we stayed even in some of the best hotels, we can't set the AC where we want it. Our room here was nice and cool!
    1 person found this review helpful 👍

  • 4/5 Morgan B. 5 months ago on Google
    Room was clean and comfortable. Plugs on nightstands weren’t actually attached to power so we had to use the wall plugs to charge at night. Friendly staff, not super walkable location but a quick drive to many activities and restaurants.
    1 person found this review helpful 👍

  • 2/5 John E. 1 year ago on Google
    When I checked in I was asked if I wanted housekeeping every 2 days on Tuesday and Thursday. I said yes, but Tuesday came and went with no housekeeping.Good morning Clark said I was on the list for Tuesday but didn't know why I didn't get service it was going to have service done Wednesday. I tried calling and talking to the manager who someone picked up the phone and hung it up 3 different times. I have reservations for another week coming up but will be canceling and booking somewhere else
    1 person found this review helpful 👍

  • 5/5 Katherina K. 6 months ago on Google
    Krista/front desk was helpful and professional. The lobby and rooms were clean. Love having a full size fridge/freezer. The dining pull-out table was functional. Out of the way when not used, perfect size when in use. Great outside seating area too. Pool was clean. Will definitely return.
    1 person found this review helpful 👍

  • 5/5 Ernie F. 1 year ago on Google
    Staff been very friendly to my 80 year old Dad & the Room was nice size & clean location near Hospital

  • 1/5 JayNo78 7 months ago on Google
    First of all when u answer Mrs. Stephanie Baker reply she travel to Oklahoma as Family Mr. Unprofessional Andrew Lemons. This is your first time acknowledging that the room shouldn't have been rented out from the beginning. To Travel to a city where you have no other options on a Friday night where all Hotels affiliated with the name Hilton was sold out. To reference a stay with a meal is truly belligerent to me. Matter of fact when you have a bad meal they don't charge the CUSTOMER half of the meal they would usually Comp it all. Plus any restaurants that mess up a meal would usually give you a gift card and say the next meal would be on them. So for Mr. Unprofessional Andrew Lemons are whoever wrote the reply should have emailed Me and my wife back. We sent a email on our stay to your email on your card that was giving from the front desk to Us. We was still waiting for a reply from you one month later. If I knew a bad review would've got a response I should've done it a month ago. Also your front desk told us that you will be up there personally to make it right and Cleary after a month this is our first time EVER COMMUNICATING TO YOU. My wife and I called multiple times and left multiple messages with your front desk Amber. Every time we spoke to her we was told that you would get back to us Mr. Unprofessional Manager Andrew Lemons. This is why the hotel has multiple bad reviews about your cleanliness because you have a Manager who would rather response to a bad review instead of being Accountable for your Rental of a Dirty room. Now I understand why this is so repetitive because you and your Staff truly don't care about the standards of a Hotel. You as a Manager Gives the Hilton a bad Name and this want change until they Replace You. Maybe if you would've called are email this wouldn't have Dragged out for a Month Mr. UNPROFESSIONAL ANDREW LEMONS.

  • 5/5 Zariah G. 7 months ago on Google
    To General Manager of this lovely hotel, My husband and I had a wonderful stay here earlier this month. Jacob, your night auditor, was a fantastic worker. He welcomed us with a warm smile, he gave us some guides to help us look for food and a romantic evening on the town ,he told us about the property, and even offered to carry our baggage. He is the best! Ask for Jacob if you plan to stay here. He truly makes you feel appreciated and cared for!

  • 3/5 Laura J. 4 months ago on Google
    Location was great. The size of the accessibility room was huge. The room just didn't feel clean. The staff was helpful but limited. Honestly I would not choose to stay at this hotel again.

  • 5/5 Melissa H. 5 months ago on Google
    There was a miscommunication when I booked our rooms, but Amber took amazing care of us and went above and beyond to make our stay more comfortable! The rooms are nice, although no bathtub. And they smell clean and have all the amenities. Even a big fridge! Not full size but close! Coffee mugs, bowls, all nice quality, and a dish washer! I would totally stay again!

  • 5/5 Cindy H. 1 year ago on Google
    Absolutely the best place to stay. It was reasonable, the breakfast was great. The staff was friendly and the hotel was clean, clean, clean. The beds were awesome.

  • 5/5 Olivia K. 1 year ago on Google
    Loved this place! It was very clean and had nice, modern decor. It is also dog friendly, which is super helpful. The staff was very nice as well. Would stay here again!

  • 4/5 Frank D. 1 year ago on Google
    We spent a couple of days here. We like it because our daughter is in a wheelchair. The rooms are nice and large. We enjoyed our stay. It was one of the hottest days of the year about 104. The A/C was not keeping up but I cleaned the filter (gross) that helped. We stayed cool. The location was nice . There were lots of food options close and in a short drive even more. The pool had a broken lock on it kinda sketch but on the plus side it had a zero entry pool. We will probably be back .

  • 4/5 Christian T. 1 year ago on Google
    Everything was great but the carpet and the smell of the room, which was probably the carpet. Most likely some animal accidents. Great staff and location.

  • 5/5 Stephanie N. 1 year ago on Google
    Very clean hotel, comfortable beds, and great sheets! Shampoo and soap provided was awezome; Neutrogena brand, smelled great and felt good on the skin. Lots of variety in foods at the breakfast bar, more options than I have seen at many other hotels and very tasty too! Friendly staff and just an overall great experience.

  • 5/5 Michael A. 1 year ago on Google
    Everything I want in a hotel. Clean room,, comfortable bed, dishware in the rooms, excellent free breakfast daily. No netflix/hulu/ etc on the TV, but considering that was the only disappointment I really did not mind. No hotel bar either, but plenty of options nearby.

  • 5/5 Germaine H. 1 year ago on Google
    Large rooms with comfy beds. Pet friendly! Good selection for hot breakfast. Nice pool and exercise areas.

  • 5/5 Rae 1 year ago on Google
    Great hotel. Room is nice and new feeling. Complimentary hot breakfast in the morning. Blackout blinds and very comfy bed. Would definitely stay again

  • 5/5 Augustus G. 1 year ago on Google
    Friendly service. Inexpensive price. Nice weight room. Indoor pool was nice. My only thing was I wished I had tub in room. Or even a hot tub in pool. So I could wind down. Just had shower in room. Might have tub in some other rooms but ide ask if that’s important to you.

  • 5/5 Del R. 1 year ago on Google
    Wow, room was larger than expected and had a large refrigerator (not mini), microwave, dishwasher and drawers full of dishes and utensils. Entire place was very clean and tidy, breakfast was better than most, super easy access and extreme close proximity to really good eats, 2-3 minute walking distance. I would recommend to all and I will stay here again if ever in OKC

  • 5/5 Elizabeth H. 1 year ago on Google
    Heather at the front desk had the best customer service!! Give this woman a raise!! Our room was huge, it had a apartment size fridge, lots of storage, and a dishwasher. The indoor pool was amazing!! It didn’t have that chemical/mildew smell like most indoor pools. Love this hotel! We will be back for sure!


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