Extended Stay America Select Suites - Oklahoma City - Bethany image

Extended Stay America Select Suites - Oklahoma City - Bethany

Hotel β€’ Extended stay hotel

😠 Do not stay at this extended stay if you are a law biding citizen. The general manager will harass, ask without accuracy, if you are out of camera view and something is missing. Then have the police search your room. Extended stay america has lost my business. I would rather pay other hotels then de... People often mention stay, room, desk, clean, front, staff, rooms, friendly, people, service,


Address

3800 W I 44 Service Rd, Oklahoma City, OK 73112

Website

www.extendedstayamerica.com

Contact

(405) 917-6300

Price rating

$52/night

Rating on Google Maps

3.40 (563 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: stay (15) room (12) desk (10) clean (10) front (9) staff (9) rooms (9) friendly (8) people (8) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shane B. 1 year ago on Google
    Do not stay at this extended stay if you are a law biding citizen. The general manager will harass, ask without accuracy, if you are out of camera view and something is missing. Then have the police search your room. Extended stay america has lost my business. I would rather pay other hotels then deal with this kind of treatment when i mind my own business.
    2 people found this review helpful πŸ‘

  • 1/5 J S. 1 year ago on Google
    Roaches! Roaches! In the day we didn't see them. They run around the room and walls at night. Bathroom door was barely on the hinge. Cigarette burns all over the bathroom. The towels looked new out of packages not washed they had stickers on them still! Shower knob almost popped off when the water pressure came out but not much out of the shower head. This place is like a low budget section 8 apartments. The little girl at the desk does not know how to deal with guest. She runs her mouth about things that have nothing to do with her job. She tried to be condescending but she lacked the brains. She looked like the aliens off of MIB movie and could barely see from her plastic lashes in the way. Little girls shouldn't talk to adults on matters she knows nothing about. Be prepared for the perfect ID bc everyone staying has to give one.
    2 people found this review helpful πŸ‘

  • 2/5 Jeremy L. 1 year ago on Google
    It was a decent place to stay for a decent price. There where no extras no cleaning service unless you paid extra that sort of thing. But the environment was friendly
    1 person found this review helpful πŸ‘

  • 5/5 Olivia G. 1 year ago on Google
    The front desk staff were so kind. My family felt right at home at this location πŸ™‚ Our ac and heater worked great. The bathroom was very clean and organized. The shower was really nice πŸ‘Œ The beds were comfortable 😌 great amenities for a great price πŸ‘ would highly recommend πŸ™Œ
    1 person found this review helpful πŸ‘

  • 5/5 Felicia Potter (. 1 year ago on Google
    One of the best hotels I have ever been in the staff was very friendly and accommodating Patricia was outstanding as well as her awesome staff! It was very very very very clean which most places hotels whatever say that they are but they are absolutely not! Nothing that they offer is untrue if it says accommodations to whatever your needs are that's exactly what it means if it says breakfast included that's exactly what it means! I mean Patricia is absolutely outstanding she's very friendly and she does everything absolute possible to accommodate each of her customers needs I've seen her do that on several occasions where she had to move people rooms or just modifications for someone in many different forms I was very sad we couldn't stay for longer due to the circumstance but I very much appreciate her I will definitely be coming back again and she's one of the people that we will definitely not forget in our lifetime!❀ 10 out of 10
    1 person found this review helpful πŸ‘

  • 5/5 Jennifer W. 10 months ago on Google
    One of the best hotels I have ever been in the staff was very friendly and accommodating.

  • 5/5 Kayla A. 1 year ago on Google
    Nicole at the front desk was phenomenal when getting my husband and I checked in after a long day of work. During a displaced time in our lives while waiting on our house to get done we needed a clean and affordable and accommodating place to stay. Nicole helped make that happen for us, thank you.

  • 2/5 Tracy K. 1 year ago on Google
    Not a bad place, except the roaches, they have them here unfortunately. If I knew that before I paid for a week, I probably wouldn't have stayed here.

  • 4/5 Val U. 1 year ago on Google
    Seems pretty run down on the inside. A lot of random "travelers" on foot & motorcycles. A couple of people had their cars broken into. Doesn't attract a very good clientele.

  • 5/5 Crystle M. Austin (. 1 year ago on Google
    Professional and accepting of all kinds of people, no minor judgements, fair across the board. Will do business with again and/or recommend there business.

  • 5/5 Taz J. 10 months ago on Google
    I've been staying with Extended stay america bethany a little over 2 months now and i can say i have really enjoyed my stay in this Peaceful and secure atmosphere Let's not forget the staff is pretty friendly and helpful I noticed they keep a pretty tidy and safe property I can say from staying in several hotels here in Oklahoma. This is the best secure facility i've seen so far that keeps up around it I enjoy them very much and I feel Secure enough to Recommend my friends that I know as well as family to stay here as well i truly enjoy the Energy to this property. I can say it has come a long way from the previous 2sets of Companies G.Jones rm3*4

  • 1/5 T.J. R. 1 year ago on Google
    Rest rooms smell like mold, tub wont drain, and they literally just woke us up playing with the smoke detector at 11:00 pm....πŸ€¦β€β™‚οΈπŸ€¦β€β™‚οΈπŸ€¦β€β™‚οΈ

  • 5/5 Sobesto R. 7 months ago on Google
    I will say some haven't been very fair up here but overall it was decent, I did experience discrimination and talk behind my back by office staff, the janitorial are very Efficient in clean and very friendly could get pics of the best works but I got a couple you may trust thanks for your services

  • 1/5 mohamed k. 7 months ago on Google
    VERY ROOD front desk people. From the first day checked in. Do not recommend to anyone. I dont know how in America you have customer service like this. No sympathy!!

  • 1/5 M J. 8 months ago on Google
    THE GM LUCIE IS A REAL BUSY DOWN IF YOU GOT SOMETHING SHE WANT SHE COMING FOR YOU AND YOURS PEACE OF TRASH THE WHOLE STAFF. I WENT THROUGH HELL TO GET MY REFUND BACK. THEY DON'T RETURN MONEY THE STAFF SPRAYED A MIST OF BLEACH. GM STOLE BRACELET AND NOTBOOK OUT MY ROOM SHOVED NOTE BOOK IN MY FACE AT CHECK. POOR IGNORANT UNEDUCATED GM... LUCIE B. TAKING MY DEAD MOMS BRACELET MY PHOTS MYOM PAST IN FEB YALL. THIS BUST DOWN GM AND STAFF ARE PURE EVIL.

  • 5/5 James C. 5 months ago on Google
    Hey Guys, if you are looking for a good place to stay; you will love this place! Good service, Clean rooms, very private, with a Great price. I have been here for months and love it! If you have any questions just ask the very helpful Manager; she is Great! :) James Cooper

  • 2/5 rebecca r. 6 months ago on Google
    Both hard to get to and get somewhere else from. Had to go to 23 Rd and loop back onto 74 hwy back north to get there from Edmond but couldn't figure out how to get on hwy 74 to go back to Edmond. We were discriminated against even on the phone because my mom uses a walker and I asked if they had any handicap access rooms with a grab bar in each side of the toilet since most toilets are too low and she has trouble getting up and down from them. They kept asking if she was independent and all kinds of stuff like if she could take the trash out herself. I was desperate to find a long stay hotel room with help with the toilet area and it did have a higher height toilet so that really helped but it didn't have both sides with a grab bar like they said. It has one bar on the wall on the right side and that worked for her. We moved a table out of the way into a corner so she could sit on the couch because the bed was uncomfortable for her. She wanted to move her recliner in the next day but the main manager was working instead and she refused to let my mom rent by the month unless I stayed with her, so my mom only paid for one week and didn't move the recliner to the hotel room. The whole time we were there we had problems with comments and questions about her independence level status from two of the employees if we were at the desk and the worst one was the GM. She made comments about previous people who left their elderly loved one and didn't take out the trash or care for them supposably and that " it was no place for an elderly person". We are not them and my mom could take the trash out if I made her but I didn't because she has arthritis and it takes her a long time to walk with her walker somewhere and back. I don't consider my mom an "elderly person " anyway she's just a 77 year old senior citizen. My mom paid $79+ for two people just for the first night but we had to wait over an hour and come back to check in because she said they were having trouble with the computer system. My mom paid for just herself for a week was also charged twice on two different cards for a week because they said her card was declined (but it really went through according to her credit card company) but they ran it again twice more so it said declined then and then they charged another card too and it went through for $423.29 as well. I wouldn't have known but she paid for the monthly CC bill statement and then the next day I called because remembered it was declined supposedly and I wanted to know why it was supposably declined. Discrimination period because the next morning we got up I saw piles empty of beer packaging by the front door trash can outside so people weren't taking their trash to the dumpster, some nutty young guy acted like he was high on dope was bouncing around with no card key in front of the door so i didn't go outside to my car, a guy with a pit bull got close to us at my car for no good reason,ect. Young guys not able to pay bill yet making us wait at the desk to ask questions.

  • 2/5 Henry D. 5 months ago on Google
    Well it has no character, it's patchy dusty, kind of depressing, but the staff is amazing and awesome, I even got a hug from the front desk lady, so it's not all bad. They need to invest in the ambience then they would have something to be proud of. Instead Jerry rigging everything

  • 5/5 Nate A. 6 months ago on Google
    Thanks Loretta, Pumpkin, and Danni. Loved my stay here. Staff was super helpful and super friendly. Room was really clean and nice.

  • 5/5 Dayna 1 year ago on Google
    I’ve stayed at this location a few times over the past few months. The facilities are progressively getting better. The staff is extremely helpful. Luci and Nicole at the front desk went above and beyond to make sure we were comfortable during our stay. Highly recommend this location.

  • 4/5 Elaine R. 1 year ago on Google
    Lucy gave us exceptional customer service! She was helpful, kind...saw to it we had a coffee pot, cups & coffee since we didn't think to bring ours. Room was clean tho modest,..

  • 5/5 Brittany P. 2 years ago on Google
    This is the best hotel I've ever stayed at. Shane is an amazing manager, he is always there when you need something, he makes the hotel great. Mark is the best maintenance guy I've ever seen. He fixes everybody's problems big or small. Couldn't find anybody better than these 2 guys. I am still at this hotel and will be for awhile. Nothing bad to say about this place. Shane and Mark are the best!

  • 5/5 Jennifer H. 1 year ago on Google
    Neesha has the best customer service. She took care of my family member as if it was her own. She was amazing! 10/10

  • 3/5 Aeron C. 1 year ago on Google
    We have been staying here on the weekends no problems then last weekend we had charges that made no sense, I just don't get it.

  • 5/5 Kaibaa 1 year ago on Google
    Stayin here for two weeks…Neisha the lady at the front desk is amazing. She real sweet and friendly and she’ll make sure you enjoy your stay here. Locked myself outta my room on accident and she woke up at the crack of dawn to bring me a new key card. She so positive jus talkin to her while she checks you in will brighten your day. The rooms are immaculate too they all clean and neat with nice bathrooms and everything

  • 2/5 Jessica S. 1 year ago on Google
    This hotel looks much nicer on the outside than it is on the inside. The building smells of smoke, my room needed a thorough cleaning (the remote was grimy, blinds layered in dust, and walls needed wiped down). The wall unit A/C was falling apart which left about a 1"x3" gap to the outside, it also made obnoxious noises which resulted in a lack of sleep. This hotel is close to the highways which makes it accessible, but I didn't feel super safe. I am grateful they allow dogs, though i didn't feel comfortable leaving my pet alone in the room while i explored the city.

  • 5/5 D L. 1 year ago on Google
    Luci (manager), Nicole and Neisha provide 5-star service day and night (especially Neisha and Nicole). Christina and Dani do their best to keep the place spotless 7 days a week. Minor issues with the rooms, and it can be a challenge if you don't drive, but that's not under staff's control. Excellent value for the money.

  • 5/5 Andrew H. 2 years ago on Google
    This place is reasonably priced, clean, and secure. The rooms are more than adequate for the price, with kitchenettes. Full sized refrigerators in the rooms. WiFi, microwaves, dual burner stove tops, and full sized kitchen sink..(single).

  • 1/5 ROBERT M. 2 years ago on Google
    You reserve a queen, you get a full. You request non smoking, you get smoking. No refunds. Wonder if this $hi? hole will pay for my funeral due to my asthma and severe allergy to cigarette smoke.

  • 1/5 Hellen H. 2 years ago on Google
    The room was plastic from ceiling , floors, walla even the bed was plastic hospital bed. I walked into the room and thought of an old movie, if you walk into a room with plastic on the floor you don't want to be the one on the plastic . Walked right back down to front desk and was told no refunds . I didn't even walk two feet into the room . I left out the part about my house burning down and the red cross was the one paying for the room for 7 days !!!! Definitely would not recommend this place if you are bringing your spouse home from hospital.

  • 1/5 Jean R. 2 years ago on Google
    Have lived at I-44 Service road in Okc Ok for many years. Mostly the property is very clean and GSR's are great. Today I was shocked a housekeeper named Michelle was walking around the inside of the building and office with an open beer container. Most days she is hung over during business hours. The sad part is she has begged my husband for money and coffee. Shocked the manager would allow someone like this to represent Woodsprings.

  • 5/5 Joe L. 2 years ago on Google
    Great place I've stayed here several times over the last 10 years. I've never had a problem with my service animal and the staff has always been helpful even when having a bad day! I requested an early check in and they obliged. I hope all three hotels are this pleasant and professional! Thank you!

  • 1/5 Shageru 2 years ago on Google
    One of the worst places I've ever stayed in on extended trips.They advertise free wifi but neglect to tell you that it's only for simple things like checking email. Otherwise you have to pay a premium per week. Staff was rude and unhelpful over various things. You are expected to clean your own linens if you want fresh ones. The fact that you have to pay to use the washer and dryer is just an extra slap to the face. The rooms themselves aren't terrible, but the bathtub was practically unusable simply because draining was a multi-year ordeal. Definitely not coming back. Do not recommend.

  • 1/5 Clark W. 2 years ago on Google
    Room was okay, shower saver in the shower head took forever for me to rinse off and get the shampoo outta my military haircut. The cleaner's they use to disinfect was not good for my asthma, and I felt I'll for 4 day's after I got home. I was looking to stay there for a month. Feeling the way I did. I couldn't. Having a kitchenette was awesome. The price was kinda high.


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