2/5 Rhonda M. 4 years ago on Google
Great
place
but
was
not
a
good
check
in!
We
arrived
at
the
hotel
at
9:30pm.
I'd
advise
the
hotel
we
would
be
late
sometime
after
9.
When
we
got
there
they
did
not
have
a
clean
room.
The
front
desk
clerk
said
that
it
was
only
2
people
working
at
the
time.
His
self
and
one
housekeeper.
He
told
me
to
come
back
on
30
minutes
&
it
would
be
ready.
We
came
back
at
10
&
was
told
that
it
still
wasn't
ready.
We'd
already
driven
5+
hours
after
getting
off
of
work
&
was
ready
to
go
to
bed
we
were
told
again
it
would
be
about
20+
more
minutes.
We
finally
just
told
the
front
desk
clerk
we
were
going
to
get
something
to
eat
&
would
be
back.
He
said
he
would
call
when
the
room
was
ready.
At
10:30
I
called
the
travel
agent,
they
spoke
with
the
staff
who
told
them
the
room
was
confirmed
&
would
be
ready
when
we
got
back.
We
didn't
check
in
until
after
11pm.
It
was
really
frustrating.
To
have
to
pay
full
price
for
a
room
that
they
had
extra
time
to
get
ready.
As
we
were
waiting
at
11
to
check
in
an
alarm
was
going
off
in
a
room
&
the
front
desk
clerk
was
on
the
phone
with
someone
telling
them
that
it
was
an
alarm
911
going
off
&
he
couldn't
make
it
go
off.
He
talked
to
this
person
sor
several
minutes
with
me
standing
there.
He
ended
up
putting
them
on
hold,
checked
me
in
&
returned
to
his
call
the
whole
time
the
alarm
was
still
going
iff.
Outside
of
the
check
in
we
loved
the
room.
It
was
quiet
and
not
a
lot
of
people
just
wondering
around.
I
hope
this
was
just
a
bad
day
for
them
bc
it
really
is
a
nice
place.
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