Dunkin' image

Dunkin'

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Meal takeaway Bakery Donut shop Bagel shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention coffee, donuts, service, order, drive, Dunkin, time, love, staff, location,


Address

4400 NW 39th St, Oklahoma City, OK 73112, United States

Website

locations.dunkindonuts.com

Contact

+1 405-946-8550

Price rating

$ $$$

Rating on Google Maps

4.20 (1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: coffee (31) donuts (24) service (19) order (14) drive (13) Dunkin (12) time (12) love (11) staff (9) location (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Steve T. 2 years ago on Google
    Donuts were dry and past their expiration. Sloppy to say the least with almost no icing. Sad that they even had these in the case. I guess I should have known not to get donuts an hour and a half before closing.
    3 people found this review helpful 👍

  • 2/5 Up K. 1 year ago on Google
    The old Indian man with goatee working the counter this morning 12/8/22 wantonly lacked etiquette, to start he scratched his ear right in front of me, he coughed multiple times without covering his mouth, one of which times he coughed all over the donuts as he was getting them, his fingernails are were not manicured. He KNOWS BETTER, his age, HE KNOWS BETTER. He could have and should have put his head down as well as cover his mouth with his upper arm, I'd of stifled the cough versus unethical unsanitary food services practices. Very disappointing, I tossed my order as I didn't think to just pass when I witnessed his lack of high comfort unprofessionalism.
    2 people found this review helpful 👍

  • 1/5 Gods G. 10 months ago on Google
    Man Dunkin has fell off!..no matter which I go to this place has o issue selling old donuts...no matter what time I have went , I will stick to nom franchise donut shops..I'm sure they are still in business for coffee and being the only donut shop open for more than a few hours.. complete waiste of money not to mention the lack there of good customer service from the young staff..will never do business with this franchise again.
    2 people found this review helpful 👍

  • 1/5 Shannon 9 months ago on Google
    This location has the rudest employees. The cashier and I were having a friendly conversation while she took my order, another employee (Branson) asks the cashier what we were talking about, I told her we were having a friendly conversation, Branson then tells me “she wasn’t talking to me with a terrible attitude and it started from there. More words were exchanged and it turned into a screaming match with her making threats. Not one manager stopped her. Absolutely the worst customer service, I feel bad for the cashier that helped me she was so friendly and she appears like she is used to being treated terrible by that team. Branson is a liability to that location and needs to be separated from the company before she ends up in a physical altercation with a customer and DD ends up with a lawsuit. Branson’s behavior along with whatever manager was there was inappropriate. One more threat out of her mouth and I was at the point of calling the police. I’m sure there will be no action taken from this review however I will contacting Corporate Operations and others regarding this incident. It was clear there was something else that triggered Bransons behavior towards me and I believe it was the Pride shirt I was wearing (I support kindness and being a safe mom to my daughter and everyone else) and if this is the case especially based off the comments she was making towards me then she was showing hate which is not what DD stands for. I hope someone reviews the leadership team here and takes action on the terrible unprofessional employees who are not representing the DD Brand appropriately.
    2 people found this review helpful 👍

  • 5/5 Kathrine P. 2 years ago on Google
    I absolutely love Dunkin Donuts. Their rewards program allows me to earn my favorite drinks for FREE. The menu has a variety of items both my family and I love. This location provides me excellent customer service EVERY TIME.

  • 4/5 Veronica C. 1 year ago on Google
    If you go in the early am, be expecting a delay and an attitude. Especially if you pick up a delivery order. They treat you as if ypu are not a customer. The evening workers are usually a bit more pleasant

  • 5/5 Vanessa S. 1 year ago on Google
    THIS REVIEW ISNT LOCATION SPECIFIC, IT HAPPENS AT ALL OF THEM (often enough that I’m mentioning it). I love Dunkin’ but it’s almost a guarantee that I will get handed some off the wall beverage that wasn’t what I ordered. I’ve asked for decaf coffee and since they didn’t have any, someone thought I wouldn’t notice is they used decaf tea instead of coffee (that was a surprise for sure 🤮😂) But when I do get what I ordered, I love it and I’m usually irritated with myself for finishing the drink before I even get out of the parking lot because it’s THAT GOOD. Wish there were more gluten free options for food (gluten free donuts would be amazing).

  • 5/5 Brittany M. 1 year ago on Google
    Went through the drive thru around 12:45pm. Service was amazing and the supervisor/manager was very sweet and helpful! Our drinks were all perfectly made! We will definitely be back here before leaving town! Thanks girls! 😃

  • 5/5 Ally D. 1 year ago on Google
    I'm a regular,they have the perfect Caramel Craze Iced Latree, add an extra shot espresso and you will be amazed! They are cheaper than Starbucks and the drinks seem to last longer.

  • 5/5 Brett P. 1 year ago on Google
    Fast and friendly. The sourdough breakfast sandwich was delicious. The donuts are alway a welcome treat. The Mango Pineapple Refresher was enjoyed greatly by my wife and granddaughter.

  • 1/5 Kevin H. 1 year ago on Google
    This is the worst dunkin donuts I've ever been to. 2 young employees are very rude & discrimination to color customers. I ordered a dozen chocolate donuts for my kids after I got my box then inspected right in front of them. It was all glazed donuts so I asking her polite & nicely to exchange in the drive thru. They told me I can't because I opened the box. If i want chocolate then i have pay for it again. I told her this is not right, she ask me to leave, they are cars behind and also say " you don't have to come back if you don't likes it. She claimed she was the manager which I don't believe she is because she did not tell me her name after I asked her twice. This is insane! I hope the owner of this place has a chance to read this and get this situation matter resolve immediately to earn more customers. Day i came 4-5-2022

  • 1/5 Rachel R. 1 year ago on Google
    Very disappointed in my latte that I ordered extra shots of espresso in....it tasted and looked like straight milk... the young girls in there are very rude.. I also didn't get any mustard that I asked for twice. The poor excuse of a manager rolled her eyes at me when I told her my latte tasted like milk. I'm an assistant manager of a fast food company for 8 years, and I would never hire this staff or put out this low quality product. Yikes.

  • 5/5 Victoria H. 1 year ago on Google
    The staff here is always awesome! Plus they always make drinks well- there's only been a few times I've been disappointed. I love ordering in the app and then picking it up- especially if you order on Mondays you get 100 points for ordering. 200 points = any drink of your choice, ANY SIZE. So I always order on Mondays, cause.. Let's be real, it's a Monday.. And I almost always have a free drink for the weekend! It's a win all around.

  • 4/5 Brian W. 1 year ago on Google
    I come here for a sweet tea every now and then but I like to get their little breakfast tacos. They're actually pretty good.

  • 5/5 Cheyenne D. 2 years ago on Google
    *Giving 5 stars for the service!* I feel like there's always a hit and miss. I love dunkin. They do me wrong more times than others. If I order on the app- it's not made right. Drive thru is most convenient and sometimes I have to ask if my shots have been added and after being assured I drive away only to taste the bitter coffee of only what I can assume feels like a person who goes home alone every night sulking on a deep depression because life ain't hitting right. I DO give recognition to the service. Even though the girls seem stressed out and overworked- I have seen a few smiles and thank yous. There is a guy who worked in the afternoon who made my large iced signature peppermint mocha with all my extras and I caught a glimpse of him ACTUALLY stirring it and I nearly lost my s%$*. Thank you sir because that went a long way for me and I did tip for that! Photo is exhibit A. Ordered through the app only to find my drink was missing the liquid cane sugar and the whipped cream. It easy to ask why I didn't go back or have them fix it. Answer being I have a 30 minute commute. I make myself late to work to get my fix. I don't mind it. My employer does but I am the example of poor time management of a mom of 3 kids. We don't have time for all that.

  • 5/5 Matthew N. 3 years ago on Google
    Great morning place for your coffee or Kolache! Never have I been disappointed.

  • 5/5 405 g. 3 years ago on Google
    Great service make youre order wrute every time. I drive out my way to go here....

  • 4/5 Tina S. 3 years ago on Google
    Friendly staff.

  • 2/5 Dena B. 3 years ago on Google
    Everytime I go my order gets messed up I'm not sure y so hard to make food and check food as u send it out and pay attention my donut suppose to be chocolate but they threw upside down in bag and if they mess up u are responsible to drive all the way back with receipt and food they messed up not sure how their mess up is our fault but wont be going back dont recommend no respect they should remember people who are happy and come back is who pays their salary to have a job js

  • 5/5 Lindsay S. 3 years ago on Google
    Amazing

  • 1/5 Kathryn R. 1 year ago on Google
    they have forgotten to give us items we ordered the last 3 times and we didnt notice til we got home. two drinks and bagel bites I'm pretty sure so not cheap stuff. the employees seem nice though :) and they stuff they don't forget is good lol

  • 5/5 Charlese M. 3 years ago on Google
    My number one coffee place!

  • 1/5 Brooke H. 1 year ago on Google
    My coffee did not have the flavor that I asked for. It really just tastes like coffee with some oat milk in it. This location does not update their menu in a timely manner. The person taking the orders at the drive thru has a problem with cutting people off and then being rude when you get to the window. Definitely not the kind of energy that I want when I’m just trying to get my morning coffee. Scooters isn’t that far from this location, I’ll try them out next time.

  • 5/5 kaitlyn g. 1 year ago on Google
    Shauna the shift lead is always very positive and happy to see customers. She gives quick and accurate service. Love her!

  • 2/5 Lizzie B. 1 year ago on Google
    Love the food and drinks but the attitudes are ridiculous. When I go through the drive through there’s always a woman with a disgusting attitude who always has a rude tone and gives dirty looks.

  • 4/5 findtruth88 9 months ago on Google
    For years they have consistently put out fantastic donuts 🍩 😋, service from staff is the only reason they wasn't rated 5 star

  • 5/5 Ash S. 10 months ago on Google
    Every cup of my car is Dunkin.🥰 My New Obsession Is The ButterPecan Donut 😩🫠 I Mean Literally It Can Marry Me ! Got My Classic New York Sausage Egg & Cheese On a Everything 1000/10 recommend. I’ve NEVER seen a group of Employees Work so Hard to Grow , Learn & Develop & truly hone in on their customer service skills! From the Manager who’s by far THE Best Manager of a Dunkin I’ve ever seen even back home on the east coast. The Crew even remembered How I Like to Make My Frozen Drink Affogato ( Espresso Poured On too at End) _ It’s not their job to do it so I do it however they did remember that . yea haha When I Say They Saved me From Dying At Starbucks I Mean It! Definitely stop In Early to catch those donuts before they go. If You Wanna Eat Somewhere With Accurate , Fast & Reliable service here’s the place ! I’m so Glad I Kept coming . I’m honestly So Astounded By This Crew Alone ( But the Foods a Plus 😜) & Will Now be a Regular! This Crew definitely Is the Depiction of Great Customer Service Going above & Beyond to ensure they are Growing Learning & Satisfying their Customers. Love it ! I literally haven’t gone to another Dunkin in Oklahoma for YEARS ! This is the one to Trust with Your “ Running Late Morning Order” .

  • 1/5 Jazmiñ S. 6 months ago on Google
    I don’t know what it is that everytime i come get a coffee here it’s always the same order but it always taste different, its such a simple order but they always manage to make it taste different, im never the kind to go back and ask for it to be remade but it’s gotten to that point where i have no other choice, the other manager had no problem making sure that she remade it and let me taste it before i left,but i just left from the drive thru and had to go back and when i asked if it could be remade they made such a big deal out of it, my coffee was bitter and not sweet at all and all they wanted to do was offer me more sugar or to put more creamer in it, i pull up and the whole staff is standing there looking at me with an attitude as if i just threatened to sue or something, some of your staff needs more customer service training apparently because that whole situation made me feel so uncomfortable, i wasn’t trying to get a free coffee or anything just my usual iced coffee.

  • 2/5 Claudia Z. 6 months ago on Google
    I love❤️ Dunkin Donuts, but it took forever to get my coffee💔.

  • 1/5 Angelia S. 6 months ago on Google
    I don't appreciate McDonald's being on my cellphone asking for my opinion. It is always a bad experience for me. The employees are always rude and get my orders wrong.

  • 1/5 Talisha K. 5 months ago on Google
    Absolutely the WORST experience EVER. Sweet T behind the counter had to be told my order twice. Then proceeds to pack up whatever. How she forgot what she rang up 2 seconds ago is beyond me. So when I say “you need to listen better” another Dumkin behind the counter wants to pipe off there is another Dunkin, while Sweet T coward on the back line. I’m standing there with my kid. I was not rude but did not have all day to wait while she tried to locate her butt with both hands and still couldn’t find it. OBVIOUSLY listening is not in her skill set. Customer service isn’t her cup of tea. Done and Done! I will not ever spend another penny in this franchise. I’ll make sure to tell my experience every chance I get too. This location is SOOO busy, they don’t need my HARD EARNED money. Oh and in the mix of trying to show me how great they are, just tossed my order in a bag ruining the appearance plus removing icing with paper. AND tried to ring me up a second time cuz cowardly couldn’t finish her job.

  • 1/5 Cheryl V. 3 months ago on Google New
    Egg sandwich was unedible, dried out, especially the flour wrap, small piece of cheese dried out as well, looked like it had been stuck under a heat lamp, hash browns cold and no cheese on them, hot chocolate watery and cold. Took way too long to get something I couldn't eat or drink‼️ Too expensive, either way!

  • 1/5 A V. 5 months ago on Google
    Store was empty, and they couldn't be bothered to stir the drink. This has happened countless times and I give them a tip every time. Feel like a fool. Am going to have to go in every time to verify first. Edit: a person there who knows my order well, gave me a black coffee with spit in it. 0 stars if I could. Am going to call up corporate

  • 1/5 Sarah S. 4 months ago on Google
    Our coffees always taste different. It is a hit or miss. Closer to night is the best time to go. Every time my fiancé and I go in the morning or afternoon, the latte’s ice has already melted before they hand it to us, it tastes like just milky water, even though we both get extra flavoring. Its just horrible. I’m over going there. I once switched to a hot latte with extra flavoring, it tasted burnt and just black, I did ask them to remake an iced version and it was just as bad. I give up. Im sticking with Starbucks.

  • 5/5 Keith L. 4 months ago on Google
    Since 2014 I have had only good experiences at this DD location, maybe because I treat people with respect. I see so many customers come in with a chip on their shoulders.

  • 1/5 Jesse S. 4 months ago on Google
    Waited about 5-10 minutes just for the manager lady to completely ignore me and take someone else's oder while I was waiting at the register. Then asked me what I wanted. Nope. I'm leaving.

  • 1/5 Samantha B. 3 years ago on Google
    Your service is way to slow to not have doors open for pick up! Have never had service this slow. Would NEVER recommend visiting this establishment unless you have an entire time frame blocked out for it. Can I rate lower than 0!!!

  • 5/5 Wicked B. 3 years ago on Google
    Wow it's just Dunkin' now? I love there donuts and the variety to choose from. Fresh made every morning. I don't go there as much as i would like to, but they have always been courteous and i can be a bit of a pain when i want 2 of serval flavors.

  • 5/5 Adriona M. 3 years ago on Google
    Had a bad day... didn’t get the workers name but she put an extra oomf into my iced coffee and meant more than she could know! Thanks

  • 5/5 Amos C. 3 years ago on Google
    Best coffee in town

  • 5/5 Brian C. 3 years ago on Google
    Great specialty donuts

  • 4/5 Vickie B. 3 years ago on Google
    Friday morning there was a really long line but it moved very quickly. The only drawback was that people were stopped on Rt 66 to pull into the drive thru. Coffee was the perfect temp and my donut was fresh!

  • 5/5 Nicole L. 3 years ago on Google
    I stop in everyday for a frozen coffee. They are pretty speedy in the drive thru

  • 5/5 Esmeralda L. 3 years ago on Google
    Great place and kind people

  • 1/5 Richard G. 3 years ago on Google
    Yep

  • 2/5 Kirby H. 3 years ago on Google
    Staff is mostly great, but some are less than pleasant. I have been a little too regular of a regular. I had a refill cup and got their refills a lot. Last year they changed their coffee method and it's been hit or miss. Some days fine some days burnt trash water. Anyways, now that Inspire bought them no more refill cups. And honestly with the lack of quality I wouldn't pay more than a dollar for their coffee. Time to move on to Scooters. Well worth the money and the customer service is 100%

  • 4/5 Cloe V. 3 years ago on Google
    Great coffee! My french cruellers tasted really old and were pretty stale. Also, the kolaches just ain't it. They need to redo the recipe on the kolaches.

  • 5/5 Evan D. 3 years ago on Google
    We have gone to this Dunkin Donuts 7 times. The coffee is always perfect. I lived in Maine and Massachusetts most of my life and this Dunkin Donuts puts the ones up north to shame. The quality is the way Dunks used to be. I love this location.

  • 5/5 Rex M. 3 years ago on Google
    I love this Dunkin Donuts. My favorite is chocolate covered crullers, which they are so kind as to create for me from the standard crullers. Coffees are great too, although I require cream and sweetner, and adding mocha takes it over the top.

  • 4/5 David B. 3 years ago on Google
    Good donuts, fast service. Iced coffees can be hit or miss... They are either phenomenal or alrighty. Much better value than Starbucks.

  • 5/5 Ashlee N. 3 years ago on Google
    Great coffee and donuts! The drive through was very speedy. Thank you Dunkin!

  • 5/5 Cristina D. 3 years ago on Google
    Love this location. Supper sweet and so nice. Coffee was PERFECT !

  • 3/5 Lisa S. 3 years ago on Google
    They don't have popular donuts such as my favorite--the sour cream cake donut. Furthermore, only the drive-thru is open. They didn't have what I wanted so I didn't order anything from the drive-thru. And that was after I parked & tried to enter the storefront to find that it is locked. So, it took me twice as long to determine they don't sell what I like anyways.

  • 4/5 mceuin06 3 years ago on Google
    Make great coffee, however they are a little slow getting through the line in the mornings so I would suggest ordering ahead (mobile app). Overall very good

  • 5/5 Kyky s. 3 years ago on Google
    Come here when home with friend and daughter.

  • 5/5 Debra H. 3 years ago on Google
    Very friendly employees & delicious coffee & breakfast sandwich.

  • 5/5 Daphne C. 3 years ago on Google
    Honestly the best coffee. Great service.

  • 5/5 Christine J. 3 years ago on Google
    Woww its been 20 years I haven’t been there. Miss this place much

  • 5/5 jade 3 years ago on Google
    I love there coffee and their staff is so nice

  • 5/5 Linda S. 3 years ago on Google
    Bagel Friday, always a treat!

  • 5/5 Esteban Maximo Lagunes F. 3 years ago on Google
    (Translated by Google) Very good place (Original) Muy buen lugar

  • 1/5 Terry P. 3 years ago on Google
    Drove in drive thru at 830pm .The time it took me to get 3 donuts took 20 to 25mins. To dammmmm long

  • 4/5 TONY B. 3 years ago on Google
    Love they're donuts but the breakfast could be better.

  • 5/5 Levi 3 years ago on Google
    I became a regular here when I lost power for a week and was unable to make coffee at home. It took a few tries to figure out what I liked but now I go here almost every morning. Staff is patient and friendly. The breakfast sandwiches (and the coffee) are better than Braum's or McDonald's. Don't forget to tip at the drive-thru!

  • 1/5 Samantha S. 3 years ago on Google
    not that good. coffee and donuts at 7-11 are better than here.

  • 5/5 Racheal M. 3 years ago on Google
    Best donuts, stuff you cant get elsewhere.

  • 4/5 Kevin S. 3 years ago on Google
    Exceptional service! Had to get our coffee remade, but the staff upheld a friendly demeanor and fixed the error quickly. The bacon croissant had flavor and the donuts tasted great. Highly recommend and gladly return.

  • 5/5 Stephana M. 3 years ago on Google
    Donuts were fresh. Still cannot go in, drive through only.

  • 5/5 Mouse W. 3 years ago on Google
    Love this donut shop, fast friendly service, and always honest about how fresh there donuts are, which only keeps me coming back for more. And donuts last longer than some people think, but they still don't sell them if they are so many hours old. I do miss the donut shops that made the donuts right there, but there donuts are still really good, and fresh.

  • 1/5 Felicia W. 3 years ago on Google
    Doubtless donut shop. Get there earlier if you want some I guess.

  • 5/5 Andrea S. 3 years ago on Google
    I often meet people here to talk.


Call +1 405-946-8550 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup

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