2/5 Danny P. 1 year ago on Google
Plumber
took
far
too
long
to
accomplish
required
services
-
over
5
hours
to
repair
4
faucets,
3
of
them
to
replace
stopper
lift
rods
&
1
outside
faucet
repacking.
I
was
told
he
would
charge
me
only
1/2
for
travel
time
to
get
necessary
parts
not
on
his
truck.
4
1/4
hours
after
starting,
counting
travel
time,
he
completed
the
work.
He
then
spent
another
1/2
hour
in
his
truck
preparing
the
invoice
and
presented
it
to
me
with
5
3/4
hours
time
thereon.
His
actual
time
was
3.25
hrs
of
work,
1
hour
of
travel,
and
over
1/2
hour
to
prepare
the
invoice
in
his
truck.
i.e.,
he
had
miscomputed
his
time
on
the
invoice.
I
had
to
call
the
office
to
get
it
reduced
to
actual.
The
time
I
paid
for,
4.25
hours,
included
the
3.25
work
+
1/2
hour
of
travel
+
1/2
hr
for
invoice
preparation.
The
nearly
$1,000
bill
presented
to
me
became
$705
at
the
end,
but
still
included
the
invoice
prep
time.
The
actual
results
of
the
work
ended
up
being
fine,
but
I'm
still
not
happy
about
paying
$140/hr
-
$70
-
for
invoice
preparation;
and
still
feel
the
total
work
should
have
been
accomplished
in
less
than
3
hours.
Nor
am
I
happy
that,
after
spending
over
1/2
hr
preparing
my
invoice
and
charging
me
for
same,
the
hours
on
said
invoice
were
still
overstated
by
an
hour,
and
at
that
included
ALL
the
travel
time
to
boot
(he
had
told
me
ahead
of
time
that
he
would
not
charge
me
for
1/2
of
the
travel
time).