SureStay By Best Western Oklahoma City West image

SureStay By Best Western Oklahoma City West

Hotel

👍👍 Great location-Rockwell &I-40. Everything you could think of to eat or drink within a mile. Plenty of service stations. 10 min west of downtown OKC. Clean , spacious rooms. Cold AC. Good to Great value. Very courteous at the desk. People often mention room, clean, hotel, rooms, stay, nice, good, price, service, comfortable,


Address

321 S Rockwell Ave, Oklahoma City, OK 73128

Website

www.bestwestern.com

Contact

(405) 787-1350

Price rating

$58/night

Rating on Google Maps

4.00 (191 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (17) clean (15) hotel (13) rooms (10) stay (10) nice (10) good (10) price (8) service (7) comfortable (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shawn P. 10 months ago on Google
    Great location-Rockwell &I-40. Everything you could think of to eat or drink within a mile. Plenty of service stations. 10 min west of downtown OKC. Clean , spacious rooms. Cold AC. Good to Great value. Very courteous at the desk.
    2 people found this review helpful 👍

  • 5/5 Christina T. 2 years ago on Google
    Just stayed 2 nights here. The bed was comfortable, room was very clean, and they don’t have cheap complimentary soaps, shampoo, and conditioner. Though I didn’t need it, I brought my own, it was salon purchased. I would recommend to anyone
    1 person found this review helpful 👍

  • 5/5 Kim H. 8 months ago on Google
    Great experience at this hotel with my love" & sweet heart. Great hotel rooms, I've stayed here few times & I also like the quietness. House keeping is also kind & courteous. Great parking.
    1 person found this review helpful 👍

  • 2/5 Crystal Z. 7 months ago on Google
    The room they gave me was not fully cleaned. There was pee on the floor near the toilet. Lighting in the room was so unwelcoming bright. The only plus from this location is it’s cheap and I didn’t find any trace of bed bugs. Which is hard to come by on that side of town. Desk clerks were fine. They just do their job. When you complain they tell you that someone will call you but they never do. You get what you pay for here.
    1 person found this review helpful 👍

  • 1/5 Jessica M. 10 months ago on Google
    The person working the front desk gave somebody the key to my room. They tried walking in my room. I was in shower and it scared me. Asked for money back cause i just didn’t feel safe and they did not give money back. Got another room somewhere else.
    1 person found this review helpful 👍

  • 3/5 RL K. 9 months ago on Google
    It's older hotel. Management appears to be making proper improvements. Everything worked. Lighting was bright. The price was reasonable. I'd stay there again. It was quiet. The guests were normal. My family was felt safe.
    1 person found this review helpful 👍

  • 4/5 Rachel E. 1 year ago on Google
    Nice clean rooms. But they said hot and that was not true. They didnt even offer toast. That was disappointing. But agains rooms where nice.

  • 1/5 Alvin C. 5 months ago on Google
    My boss put me in this hotel he said because it's close to the shop that's fixing my truck. No to the L Cheap Os it was cheaper than the Best Western at the next exit. Of which is where I ended up staying at for over a month. Thank you father in heaven!!!

  • 5/5 chad b. 6 months ago on Google
    If you're really want a nice comfortable sleep, reasonable price and they are all sealy posturepedic mattresses, very comfortable, definitely for the price

  • 1/5 Jeanna W. 5 months ago on Google
    We did not stay because my Husband has a service Dog and he is retired military. We went to check in and yes they do have no pet policy but it’s different for service dogs! The guy at checked in ran our card and said declined !!! Really. We went across the street and our card worked just fine! I think is rude how hotels treat service dogs and retired military!!

  • 4/5 John R. 6 months ago on Google
    The staff was friendly, the room was clean (with the exception of a cricket in the bathtub and under the desk), and the bed was clean and comfortable. They advertise a "Hot Breakfast" but only offer a limited Continental breakfast. There are eateries and a convenience store within walking distance. Easy access to I40.

  • 4/5 Paula H. 11 months ago on Google
    Modern looking hotel. Rooms are okay. Do need a good scrub down on their walls/doors. Those where dirty. Off freeway so is a loud area.

  • 3/5 TERMINATOR46 10 months ago on Google
    I don't know who decided to say they have a pool/hot tub. They do not, and it's a $110 stay for the night, with $40 returned the next morning. The breakfast...was not exactly what I had in mind since I haven't drank milk in years, and cereal is the main course, with toast, and/or a muffin to side. Add something else, waffles, or oatmeal. Anything to choose from besides that foul air producing milk. All in all, at a $70 a night hotel you can't be too picky, there's a 7/11 up the street, and a taco bell across for the office.

  • 5/5 JESSE D. 10 months ago on Google
    THIS WILL BE MY GO TO PLACE WHEN IM STAYING IN OKLAHOMA CITY. MY STAY AT SURE STAY HOTEL WAS THE BEST 👌🏽 👍🏻 😍 IT WAS SAFE,QUIET, VERY VERY CLEAN.THE ROOM WAS BIG, ALL THE APPLIANCES WERE LIKE NEW EVERYTHING WORKED PROPERLY. THE BEDS ARE AMAZINGLY COMFORTABLE. YES I MOST DEFINITELY RECOMMEND SURE STAY HOTEL I WISH I COULD GIVE THEM A 10 STAR RATING. 👍🏻👍🏻GREAT JOB.

  • 4/5 Chen S. 10 months ago on Google
    Pretty clean and spacious. But it is very close to the highway. The traffic is pretty noisy.

  • 4/5 Angel P. 11 months ago on Google
    The TV had a connection issue, so didn't work. Other than that, the room was clean, quiet, and very comfortable. Staff was very friendly. The continental breakfast was a bit skimpy. Still, I'd go back! Right across from a large shopping and dining venue. Everything was available, and great highway access.

  • 2/5 Toe S. 1 year ago on Google
    People were rude plus the food is very expired. They just reuse instead of replace. The wifi is very slow and the beds were dirty and we saw a couple of spiders on the walls which made us very uncomfortable. The only good thing is the price

  • 5/5 Ann F. 2 years ago on Google
    Clean hotel at a great price. Bed was comfortable, plenty of pillows. AC/heater worked fine. Room had a fridge, microwave, coffee maker, iron and ironing board. Front desk and cleaning staff were very nice. Only issue was being on the first floor and guests that get up early to go to work....no carpeting makes the floor was really loud and woke us up at 5:30 each morning. Next time we will stay on 2nd floor.

  • 5/5 Beebe B. 1 year ago on Google
    We had such an amazing experience with this hotel. The staff was amazing and the staff was remarkable. I will def be back!!

  • 5/5 Kimberly T. 1 year ago on Google
    It was nice nd quiet nd the housekeepin didn't bother me nd its Free breakfast awesome things to eat they got good weekly rates no smoking in the rooms staff r really friendly they have a guest laundry room the rooms r nice size the house keepers r friendly its just that I cnt speak Spanish lol

  • 4/5 Luci H. 1 year ago on Google
    Great location and easy to find. Parking readily available. Staff on reception were so friendly and welcoming - a real plus. Room was clean and spacious. Wifi was great.

  • 4/5 V. Renzo P. 1 year ago on Google
    I really enjoyed my staying here cause check in has been fast, the room big, tidy and clean. They required 50$ deposit at the arrival. Maybe it's quite far from the city centre but here you can find Walmart, restaurant and many other shops around. The only things I disliked were the bad WiFi connection and the poor breakfast.

  • 2/5 Jeremy H. 1 year ago on Google
    Front desk was very friendly. But it is a motel, not a hotel. There was no carpet on the floor… only vinyl flooring. Very odd. Not a bad place for the price but it should definitely call itself a motel, not a hotel.

  • 2/5 Luis G. 1 year ago on Google
    Decent location with nice rooms. But room cleaning still needed at least mopping floors but rest was good. I have yet to receive my deposit back so unsure if stay here again because of this.

  • 5/5 Leah D. 1 year ago on Google
    The rooms absolutely match the photos! I am so impressed with how much they have updated this motel! It is beautiful and you can smell the cleanliness as soon as you walk in. The customer service is fantastic and the breakfast doesn't have pancakes but does have pre-packaged pastries, two juice options, coffee/creamer, yogurt, cereal, and oatmeal. Best price for rooms in the area!

  • 4/5 Doll C. 1 year ago on Google
    Me and my kids came in around 9'ish at night, not much cars at their parking which means not much people checking in on Sunday night. The room was spacious, clean and no carpet but all good. There's mink fridge, microwave but their hair dryer is not working. That's a bummer since I have to dry my long hair at their ac before going to sleep after a long drive. All in all room is good.

  • 4/5 Shadi A. 1 year ago on Google
    Would be 5 stars! The hotel is great. My one and ONLY complaint is the straight shower curtain rod. Can't take a shower without the curtain sticking to you. They need curved rods. But other than that, this hotel is great all around. Clean, good price, good location, comfortable bed, and in very good condition. Will definitely stay again next time I'm in town.

  • 2/5 Marriage Matters with The H. 2 years ago on Google
    We weren’t sure about this place but we had best western rewards points and after using them we only had to pay 10.00 for our one night stay. So we said as long as there’s no roaches we’ll be fine. The property itself isn’t that bad but there’s lots of stragglers hanging out around and that’s kinda scary and the noise level at night was a lot. Inside wasn’t bad. The tile floor was very nice. The room was clean and basic. We brought Clorox wipes to clean more. Overall the one night stay wasn’t bad. Without points we wouldn’t had stayed here but it was okay. Big Plus, there’s a Walmart nearby and lots of food options.

  • 5/5 J O. 1 year ago on Google
    Customer service is excellent , newly updated / upgraded rooms . Close to plenty of places to eat. Property clean , value and service well worth a stay

  • 5/5 John D. 1 year ago on Google
    The room that I was in was really nice. Clean towels, nice clean sheet, the mini fridge worked, the TV was a nice newer one, the bathroom was spotless and smelled good! I give this hotel 2 thumbs way up!!! ++++

  • 3/5 Beans and W. 2 years ago on Google
    Hotel is kind of a dump. Room was clean, but very sparse. Had to call the front desk for numerous issues in my 4 days here. They forgot to leave free soaps/shampoos after throwing mine out, Locked the doors on the laundry room where the ice machine was, and I'm pretty sure housekeeping smoked in my room. Fine for a clean place to sleep, not great for a lengthy stay.


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