Robert Wood Johnson University Hospital Rahway image

Robert Wood Johnson University Hospital Rahway

Hospital Nursing home University hospital

😠 On July 6,2023 I had to visit the Emergency room at Robert Wood Johnson Rahway, NJ. I had a very high heart rate and was experiencing symptoms of a heart attack or stroke when I was seen by hospital staff nurses and physicians, including my primary care Doctor. I was admitted for observation, monito... People often mention hospital, nurse, room, nurses, told, doctor, time, emergency, care, staff,


Address

865 Stone St, Rahway, NJ 07065, United States

Website

www.rwjbh.org

Contact

+1 732-381-4200

Rating on Google Maps

2.70 (297 reviews)

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Featured Reviews


Frequently mentioned in reviews: hospital (44) nurse (35) room (33) nurses (27) told (23) doctor (22) time (22) emergency (20) care (20) staff (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nicole L. 2 years ago on Google
    Came here in the middle of the night as my husband urgently required medical attention. The receptionist in the ER showed a complete lack of human decency. If she were as concerned with the patients as she was with flirting with the security guards she'd maybe pass for a decent employee. The one good thing was that our nurse was very nice, although she seemed inexperienced and had difficulty with IV insertion. But the worst part was the lack of hygiene in this facility. It was appalling, I wanted to burn my clothes when I left. There were blood stains on the floor and blankets. Gowns left in the room from previous patients. The floors were filthy. They discharged us probably before my husband was ready, because we had to go to the ER again later that day. We went to Overlook and wow, it felt like a 5 start hotel compared to this dump. Whoever is in charge, do better.
    10 people found this review helpful 👍

  • 2/5 Wislande D. 9 months ago on Google • 12 reviews
    I am giving a 2 stars review due to a rude nurse who doesn't know how to treat others with kindness and respect. All, the negative reviews are completely true. It is the dirtiest emergency room. The bathroom handles are filthy with blood, the floor is dirty with urine and sink is disgusting. I have OCD, when I asked Nurse Ivan for a lysol wipe to clean the handle before I entered the bathroom, she was extremely rude. I had to report her to the head Nurse who was in charge. He did address the situation and that is when the housekeeper came to clean all the bathrooms. However, I have a wonderful Physician assistant Chris, he went the extra mile to find the solutions of my sickness. He was very knowledgeable and he took good care of me. My favorite Nurse was Christopher, he is very sweet and kind. He was extremely kind to me. Although, assistant nurse Saddaf was very nice as well....I didn't like that fact that she pocked me twice to insert an IV, but she did apologize. The damage is already done. Some of the nurses need to learn how to treat patients with respect and love. They need to understand that it could be them someday in a hospital bed and would they like to be mistreated......life is too short, for there's no guarantee of tomorrow, but it is how you treat others are matters. Most of these patients deserve love and respect. At the end of the day, if it wasn't for these patients, none of these nurses , doctors and so on wouldn't have a weekly paycheck and that's where they fail to understand. RWJ, you will need to re-train your rude staff for the patients are not the cause of their personal problems for we are all God's children.
    7 people found this review helpful 👍

  • 1/5 Jamal B. 1 year ago on Google
    I don’t know when this hospital went into decline, but the last few years have been awful. I went in around midnight today because my right eye was really bothering me. The “doctor” came, did an “eye exam” to which he said there were no cuts or abrasions (there were) and gave me eye drops that I couldn’t get from any pharmacy at 2 AM. I went BACK ago the emergency room this time at Overlook in Summit and of course the doctor found the issue (an abrasion) and prescribed the correct medicine and now I’m all better. I will NOT ever be going back here emergency or not and it was “Dr.” Matthew Davis that “treated” me.
    7 people found this review helpful 👍

  • 1/5 Syed J. H. 1 year ago on Google
    Everyone MUST AVOID going to this hospital. My aunt had been admitted here after having a stroke. She was stuck in their emergency room for 3 days on a temp bed. She was not administered her medicine while a nurse entered in her chart that medicine was administered. In fact, she was unable to swallow anything because of stroke. Run Away from this place
    6 people found this review helpful 👍

  • 3/5 Debra V. 8 months ago on Google • 35 reviews
    I visited the ER on Friday October 6th 2023 upon arrival The girl at the desk to check me in was very good. They took my EKG right away because I was having trouble breathing, temperature, blood pressure and all that was quick and efficient. They said that I need to give a sample of urine which sat on the bed the whole 5 hours. No one ever came and got it nor the girl next to me, hers sat there also. They ordered x-rays. I went down to the x-ray room. A girl took care of me. Seemed like she was new but she did fine. Went back upstairs and nurse by the name of Neil took my blood work and took good care of me. He was a very sweet boy and caring. The doctor on the other hand wasn't very professional. Doctor B gappoccia. She came in once asked me what was going on I told her and also mentioned that my cardiologist said my EKG was abnormal and she asked my doctors name and Maybe she could get in touch with him to compare. Never called. I asked her some questions. She seemed like she was in a rush.she said she would come back and give me my blood work results and talk to me further and she never came back. Isn't that what a doctor supposed to do in an emergency room, explain and inform their patient. I had to ask Neil if my EKG was abnormal or normal. He answered me. If I didn't ask would they have told me!! Neil took care of me. Told me about my blood work. Gave me my paperwork and kind of related the message to me. I asked him if I could speak to her. He went right away and she says she could come but it would take a while and at that point I was there 5 hours and did not wait. Neil answered my questions I think there should be more doctors on staff and doctors that are able to answer questions. I didn't find her to be a caring doctor or a knowledgeable doctor and I also think Neil should be recognized for his performance. Also hospital could be a little bit cleaner. The bathrooms were not very clean.

  • 1/5 Megan S. 2 years ago on Google
    If I could give this hospital a 0, I would. Came in at 7pm on a Saturday night. Was taken in very quickly. Was never given, a gown, pillow, or blanket until being sent in for tests about 3 hours later. They took blood, only for me to find out it had hemolized because it sat for too long, so they had to take it again. Was told I needed a CT scan and Ultrasound for severe abdominal pain. Got a CT at 10pm. At that time my wife asked if I’d be getting the ultrasound at the same time. They said no we have to order it. I was told the CT results would take 40 minutes. I fell asleep and woke up 1.5 hours later. No results. No Ultrasound. The wonderful PA that left at 9pm said a doctor would be taking over. I never saw that doctor until I told a nurse to take my IV out because I was leaving. He then immediately came in with my CT results. He asked me to stay for the ultrasound, so we asked how long would it take and they told us that they still had to call the tech in. You knew at 730pm what I needed, but you didn’t call them in then? How embarrassing. Let me add. It wasn’t busy. AT ALL! I wouldn’t go back if my life depended on it.
    5 people found this review helpful 👍

  • 1/5 Jaspreet S. 1 year ago on Google
    Absolutely ridiculous place. I went to the emergency room around 4pm due to excruciating pain and did not see anyone until 12am. The nurse practitioner that saw me said that I did not look like I was in as much pain as I described and despite me requesting CT scans or an MRI refused to conduct one. She told me I was simply having menstrual cramps and sent me on my way, around 2am. After going to a different facility and undergoing the requested MRI I was actually diagnosed with a rare tumour that could have burst inside if left untreated. Never going here again.
    5 people found this review helpful 👍

  • 1/5 taylor s. 2 years ago on Google
    Hands down worst hospital in the area. My boyfriend had sliced his hand open late Saturday night/ Sunday morning around 12am. We were taken into the room and left there. As my boyfriends hand is gushing blood. He was left in the room with brown paper towels to cover up his wound that needed stitches. As the blood flow increases, I go to find a nurse, doctor SOMEONE. And they gave me an attitude instantly. Claimed that someone had come to see my boyfriend in the room and took his vitals. When in reality no one had come into our room for an hour. I understand the hospital has other emergencies. I am just baffled at how no one came in to give his gauze pads, check his vitals or even just see how he was doing! This whole nursing staff needs an attitude adjustment. Cause this is your career, you’re supposed to be taking care of the patients not just shoving them into a room and claiming no one came in cause they’re understaffed with doctors. The nurses are here for a reason, to accommodate the patient until the doctor has time to see you. Unless you have a life threatening emergency GO ELSE WHERE.
    4 people found this review helpful 👍

  • 1/5 Evelyn J. 2 years ago on Google
    On Thursday my husband went full positive covid. He was coughing high fever, and just gray And couldn’t walk. The ER doctor. Dr Suttarisn or something similar told him to take Tylenol and he should get vaccinated. Did not do a chest X-RAY did not do blood work, did not get the infusion of antibodies and did not do an EKG After thirty minutes sent him home. The next day we went to jfk hospital. They did everything fir him. He is very sick. But the treatment at jfk was much better I’m begging you. Don’t go to RWJ Rahway hospital
    4 people found this review helpful 👍

  • 5/5 Khusbu P. 2 years ago on Google
    The staff i came across were amazing. The security at the front door, the woman who registered us, the nurse who put us into the system, Lorraine who was the nurse who took care of us, the x-ray tech, the cardiac tech, the ambulatory nurse, and the physicians were all so friendly and considerate. They explained everything to make sure we understood and if we didn’t, they explained again politely. Lorraine was so kind and made you feel as comfortable as possible given the unfortunate circumstances of us having to be admitted. Really appreciate everything and everyone!
    4 people found this review helpful 👍

  • 1/5 Jeronette A. 11 months ago on Google
    July 16, 2023 took my mom who has Dementia to the ER. She was in so much pain. We didn't wait long to be called in. One of the nurses fave my mom a sedative at 2:20pm and 3:05pm. However, we were at the hospital for 7 hours just to tell us buy Tylenol. The next day my mom is like a zombie still from the two shots. I called the ER several times transferred to the nurses station of course there was no answer. I called back and was able to speak to a nurse who transferred me to the PA. The PA didn't want to speak to me so she told the nurse to tell me if I'm so concerned to bring my mom back to the ER. I said are you kidding me!!! This is so ridiculous. I will not go back to Rahway. Horrible care and staff.
    4 people found this review helpful 👍

  • 1/5 sabine g. 1 year ago on Google
    This my second time here, I must say this is NOT an emergency service hospital. My first time here was with my infant son running a fever over 103 and waited over 3 hours to be seen. My second time here is today after communicating with tele health Dr. Nelson who advised me to go into an ER and came here for a second round thinking that my first experience might of been a once in a lifetime but I was wrong walked into the ER around midnight and currently it’s about to be 3am and still have not been seen yet. After talking to patient who has been here many times this is the system that this hospital operates. There should be something done about this inhuman and poor quality service that patients are receiving. How does action be taken with a hospital that is 10 minutes away from our home.? I wonder how many patients have died coming in for emergency service and was neglected??
    4 people found this review helpful 👍

  • 1/5 Paula F. 2 years ago on Google
    My elderly father-in-law was brought in via ambulance early Sunday morning. My husband wasn't notified until 1 pm in the afternoon. The doctor that called was very nice and explained what was wrong and indicated he would probably be there for a few days especially since they had him in quarantine for COVID. The next day a case manger called and told him they were releasing him that he was fine could walk on his own and didn't need help with anything. When he got there to pick him up the person that wheeled him out said to be very careful because he is very unsteady on his feet and confused. This man has dementia and can't see well and was positive for COVID and they just released him . he is so bad now that he will be going to a nursing home. Whomever that case manager was, she should be ashamed and not have a job. I would never let any loved one go to this hospital. Worse place ever! If I could give negative stars I would give 10.
    4 people found this review helpful 👍

  • 2/5 Carmen M. 1 year ago on Google
    Unfortunately, I am giving this hospital a low rating . This was the first time I had the ambulance take my dad here to the ED. He arrived Monday shortly after midnight. Until his discharge today he was in the ED this whole time . There was no beds available. Patients were in the hallway. My dad was taken out of his room and placed in the hallway for a new admission without being officially discharged. This was so upsetting and more embarrassing for an 85 yo male who deserved more respect. As a family member, appalled as a violation of his HIPPA. I found a wheelchair, took my dad to the bathroom and assisted in putting his clothes. His breakfast was still there ..cold. My dad didn’t eat anything. After the discharge instruction, simply told can leave. No escort to the exit. Left my dad alone while I had to get the car. Out of respect for the nurses and the ED MD, reason for the 2 stars.There needs to be an action plan and others resources in place for such circumstances.
    4 people found this review helpful 👍

  • 1/5 Yuliana De Los R. 2 years ago on Google
    Atrocious hospital. The two times I was having (pre-diagnosed) MS flareups, they told me I was "just having anxiety" and to "drink some tea". The nurses are the worst I'VE EVER SEEN IN MY LIFE, AND I HAVE A CHRONIC ILLNESS. Every nurse horror story I have is from this hospital. When I had optic neuritis, the nurse LITERALLY said "your vision could be worse, at least you aren't blind"???? BTW this was when I was seeing straight green/blurry lumps of color in one eye and could not read or see anything. When she pulled up the vision test I could not even see the white square let alone the letters. idk about you but that seems pretty freakin' blind to me. You may think I'm just talking about one nurse but it was several. Literally every time I've had severe neurological issues, they dismissed me instantly. Had I listened to these nurses and doctors' advice, I would have NEVER been diagnosed with MS. IF YOU DO NOT HAVE AN EASY BLATANT ISSUE I 100000% recommend JFK instead if you can make your way over there instead.
    4 people found this review helpful 👍

  • 1/5 Jessica P. 1 year ago on Google
    Took my 13 yr old son to the emergency room after he was hit in the head playing football. They triaged him and told us to wait in the waiting room for them to clean rooms. After and hour and a half waiting I finally asked what is taking so long. They had a shift change and FORGOT ABOUT HIM !!!! We are here to make sure he doesn’t have a concussion and they forgot about him?! Are you serious ?! This place better pray nothing is wrong with my son !!
    4 people found this review helpful 👍

  • 4/5 Melissa P. 1 year ago on Google
    This hospital IS NOT BAD. Im new to the neighborhood and the bad reviews on here, had me second guess myself and I ended up going to LIJ in Queens, who didn't help me, instead flushed me with IV and motrin and told me to sleep it off. 2 days later, still in pain, I walked into RWJ. Dr. Teehan was the ER doctor at the time and he really took his time to understand what I was experiencing and he ran tests to rule out anything life threatening. I had experienced my first 1st vertigo spell, it was so bad that could not perform my daily activities. Dr Teehan treated me and made sure I was well enough to go home. Everyone I encountered from registration to discharge was very nice and professional. The nurses were all very attentive and knowledgeable. This is a community hospital! Therefore, they have limited resources and may not be able to treat every issue that comes in BUT they do a grear job with what they have. Thanks RWJ! 4 stars because the room they put me in, hadn't been cleaned yet.
    4 people found this review helpful 👍

  • 1/5 Danny B. 1 year ago on Google
    I wouldn’t recommend this hospital, the care here is very limited and no urgency at all. Do your research; it’s worth going to a further hospital than going here. I’ve never been to a worst place than this. So my story starts here Friday night the 19th of Aug 2022. I went to ER expressing to the receptionist that I was fainting from dehydration and where she can clearly see my younger brother was holding me up. I expressed I have been non stop vommitting all day and urgently need fluids because I was starting to become delirious. She kept me waiting 15-20minutes in the waiting room passed out. After I was admitted I waited another hour just for a nurse to come look at me. It took me walking out of the room and telling the nurse if they are too busy I will go to another hospital. After that said she finally gave me saline (keep in mind this is more than 2 hours of me entering the hospital) Another hour passes the doctor finally arrived , and ordered me an ultrasound after I told him that I went to urgent care that morning and my physician stated it was pancreatitis. It is now Sunday 2:30 pm and I have not yet seen a doctor or a RN. I discharged myself from the hospital because there was no one even checking on me
    3 people found this review helpful 👍

  • 1/5 Germary P. 1 year ago on Google
    All the negatives review are real. Not everyone is bad. Some of the nurses were attentive. The doctor did a horrible job and dealing with the consequences now.
    3 people found this review helpful 👍

  • 3/5 Tava E. 2 years ago on Google
    I’ve now delivered 3 babies at this hospital. The last one being yesterday. The labor and delivery until has amazing nurses. Hands down some of the best nurses I’ve ever met. They do a great job in taking care of their patients. The mother/baby unit has some of the worst nurses who do not want to help mothers who have just given birth. They act like their patients are bothersome, even asked to do the littlest things like turning down a thermostat when our room is easily 80+ degrees. Very frustrated that in the last 5 years, they have not improved this unit and provided compassionate nurses. My only complaint about my 3 stays with this hospital is their mother and baby unit. Please look into why this is because after we deliver a baby, the last thing we want to deal with are rude or unhelpful nurses.
    2 people found this review helpful 👍

  • 4/5 Joann D. 1 year ago on Google
    The doctors and nurses I encountered at the hospital (especially in the emergency room) were caring and compassionate. However, when my sister was admitted she was incoherent and her necklaces, lifeline pendant and wedding rings went missing. *Finally spoke to the patient advocate who found the valuables were locked in a safe at Security. Thankful.
    2 people found this review helpful 👍

  • 5/5 Abdul K. 2 years ago on Google
    I have to say I’ve been to so many hospitals in my lifetime but this place made me feel human. Why human because they went straight to the issue and tried to resolve it. The didn’t even want to let me leave since my problem was up and down. Shoutout to the emergency crew keep up the good work we need workers like you to help heal the world. Ian, Kendel, dr Matthews and others was incredible 🫶🏾🤟🏾
    2 people found this review helpful 👍

  • 5/5 Cassandra C. 7 months ago on Google • 13 reviews
    Today I was seen in the emergency room by Nurse Debra(Debby). I thank God I was under her care. She made an otherwise scary experience feel so easy. She was kind, knowledgeable and most of all so loving. Her demeanor was that of an angel on earth. She took her time explaining things, was patient with me, while I was concerned and made me feel better just by how kind she was. Ms.Debby you said you've been a nurse for 39 years. I can only imagine how many more lives you've touched in such a beautiful manner. I pray you nurse for another 39. May God bless you and your beautiful heart.

  • 5/5 Sah'ree B. 7 months ago on Google • 12 reviews
    From the moment I entered till the moment I left, they took care of me. As a black person, I do not take that lightly. I was in a massive amount of pain and so often we are looked over. Tiffany Alicia was so kind and warm. One of the nicest people I’ve ever met from start to finish. The PA Basil was very nice, asked a lot of questions and wanted to make sure I was taken care of and understood. My nurse Nilda was also very very sweet & talked to me about my love for horror movies (I was wearing a Nightmare on Elm St shirt) as she gave me a shot to distract me from the pain. I am beyond pleased with this staff and this facility! Thank you so much for taking care of me!!

  • 5/5 Wayne R. 5 months ago on Google • 10 reviews
    I recently had shoulder replacement surgery at Rahway Hospital and was held overnight for observation. The Doctors, Nurses, Medical Staff, Food Service, Custodial Staff and Rehab Staff were unbelievable. Their efforts made my recovery much easier than I expected. When I'm ready to replace my other shoulder, Rahway Hospital is where I'll go.

  • 2/5 Robert H. 1 year ago on Google
    Was at a Xmas party when my partner's dialysis arm started to bleed and wouldn't stop and this was the closest hospital. Triage and registration went quick. When we went to sit in an emergency room it took forever. One of the Drs put surgifoam on the arm and said she would return in 20 mins... 20 mins turned into an hour... the triage nurse came and peeled the surgifoam off and the wound started to bleed again. The Dr came in again and put the surgifoam on and told my partner to apply pressure for 10 mins... it's been another hour and no nurse, no doctor... I had to go find someone.. why does everything have to take so long it doesn't make sense...
    1 person found this review helpful 👍

  • 1/5 rudy james m. 1 year ago on Google
    The worst experience in my wife's life,.Yesterday she went to the emergency room the nurse who was assigned to do the IV was so careless that he inserted the needle the wrong way causing her so much pain she was screaming and crying to the point of another nurse came to helped her she was very careful when she was doing her job .. patients comes to emergency room because they want to get help no to be neglected. I hope I don't have to visit this hospital In a near future
    1 person found this review helpful 👍

  • 1/5 Sakhmis L. 2 years ago on Google
    This hospital as well as NJ health care facilities are terrible. First, the registration representative ask for my girlfriend's name after we gave her my girl's ID. Then she asked for my info again as an emergency contact after I provided it 6 minutes prior. I had to inform her I already provided it. Secondly, my girl had to wait over an hour an a half to get numbing eyedrops for eye injury, which pain threshold was over 10. Thirdly, they didn't bandage my girlfriend's injured pinky, which the nail was hanging off as well as did not immobilize her ring finger, which was swollen and unable to bend. If I could give 0.5 stars I would just because some of the staff was very pleasant.
    1 person found this review helpful 👍

  • 1/5 Sonia W. 6 months ago on Google • 4 reviews
    Worst scam. They don’t help you, they don’t want you to get better. They’ll run you for your money, make you take unnecessary tests you don’t need and feed you meds you don’t need then give you attitude when you deny liquid form. i asked for oral medication they took 4 hours to give me a Tylenol! I was offered to take a ultra sound for my abdominal pain followed my a ct scan. Because I denied a iv they said I cannot take a cat scan. The dr came to speak to me that I cannot take the ct so I asked to do ultra sound alone instead as first offered and he denied me at that point because he said it will be against his medical advice. I felt the atritude and mean stares between him and the nurse so I decided I’ll just go home since they denied to treat me, as I’m walking if he ran to me and tried to make me sign papers stating that they offered me treatment and I denied. I wrote that THEY denied to treat me and singed. I went home with no help or clue and still in pain. I went to go over my own lab tests that were posted on my charts and came to my own diagnosis based of charts and out of range numbers that they told me were fine. Lies lies and more lies! Don’t waste your 8hrs of your life and health. Dr Mavis is not a good doctor or professional! Your health is not in their best interest it’s just business

  • 5/5 Cesar D. 5 months ago on Google • 4 reviews
    My name is Julio C Martínez Diaz, December 28, 2023, I arrived with an appendicitis emergency. From the check in at the registration lady to my last nurse, everyone was very professionals, excellent peoples. Im grateful to have arrived at this hospital. Nurse Ryos, Doctor Juan, the nurses who took me blood, the nurse (man) who helped me get to the second floor, Nurse Kate, nurse Shantice and the surgeons. Thank you very much for your attention and professionalism. I definitely give them 5 stars ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Young's I. 5 months ago on Google • 3 reviews
    I was absolutely impressed with everything about my visit for same day surgery. I traveled an hour because my doctor worked out of this hospital and it was well worth my time. Everyone I came in contact with was excellent, from registration through nursing staff. I’ve been to over a dozen hospitals in NJ & NY & I would honestly rate them number one.

  • 5/5 Patricia H. 8 months ago on Google
    I found pre-surgical staff to be very attentive and efficient. When I had surgery, I stayed the night in the new wing. Everyone was just fabulous. My most memorable people were Rosa, my night nurse, and Gladys, from food service.

  • 2/5 Sean W. 1 year ago on Google
    They refuse to take me seriously. Refuse to run echocardiogram, refuse to run a CT scan.. if I get worse, and someone else catches it, I'm suing.. if I die, I have told my family who to blame. Thanks for ignoring me because you assume it's just anxiety and panic attacks.

  • 4/5 Sleeper 1 year ago on Google
    Well I live close to this hospital I've been in the emergency room many times it took awhile of me complaining that something else is wrong that your not finding. After many tests they found out what the problem was. I will give the doctors five stars for one time I came in I had three different doctors giving me medicine and they were not comutacateing with one another pretty soon I was talking massive amounts of medicine because I have cirrhosis of the liver. One day I was not feeling well I took a shower I was getting ready to go and I started feeling in a way I cannot explain it came on strong and I felt very scared and told my friend to run the lights I didn't know what was happening, I had a overdose of medicine and long story short they saved my life.

  • 5/5 PsycheLM 1 year ago on Google
    On February 3rd I visited this hospital for an outpatient procedure. My experience was very positive. From the reception staff to the nurses who give you the order to leave, they were very friendly, kind, and informative. I felt very calm throughout the entire process of my procedure.

  • 5/5 Prachi P. 8 months ago on Google
    I've been here multiples times and everyone here as been amazing. The staff here is accommodation and always happy along with understanding. Here are some names of the staff I want to recognize: Marissa (RN), Sicular(MD) (List to be updated once I find out the names) I highly recommend going here, even if they are busy they will make sure you are okay and taken care of.

  • 5/5 Pawel J. 6 months ago on Google
    Gina RN, is super friendly and caring. She really enjoys her job and makes you smile, by brightening your day. Explains everything in detail and helps out as much as possible. The entire staff is really dedicated to the needs of their patients. Thank you.

  • 5/5 Julie J. 1 year ago on Google
    Visited this hospital for outpatient surgery. Every nurse and doctor I encountered here was incredibly kind, patient and did their best to put my worries at ease. Overall, a fantastic experience.

  • 2/5 Mariam O. 8 months ago on Google
    I went to ER in July with symptoms of hyperthyroidism but they only checked heart and not my TSH or T4 and T3. They really checked my heart, even used CT scan with dye that could aggravate my hyperthyroidism and graves disease (not diagnosed at that time). I saw endocrinologist one month later and i was diagnosed then. She said I was lucky I did not have severe reaction on contact and cannot believe they did not check my Thyroid. She said, actually contrast probably made me even worse. One good thing, very nice stuff, but that didn't help me.

  • 5/5 Marc K. 11 months ago on Google
    I went in for a Urolift procedure on Jul 13, 2023. Admitting was easy with the help of Kanishka. Nurse Sandra Roman was wonderful and professional. In the operating room,Lynn, Leila, and Mariana were terrific, as were the docs who performed the work. Marlene in the recovery room was attentive to my needs and helped me get ready to leave. All in all it was the best hospital experience I’ve ever had…and I do know about having surgeries. Thanks to all.

  • 5/5 DM R. 2 years ago on Google
    Unbelievable compassion and professionalism! Thank you RWJ for taking such good care of my mother earlier this month! Many hospitals are overworked and under-staffed right now due to COVID19, but this facility has skilled doctors and nurses that paid close attention to detail from admission to discharge. The hospital’s case manager worked closely with the doctor to set up treatments for my mother’s post-care, and I’m so grateful for choosing this hospital. Thank you RWJ Rahway.

  • 5/5 Leslie N. 7 months ago on Google
    **Update** RWJ staff contacted me and were very understanding. I was pleased with the action they took so I am updating my review for the staff that took the time to listen and help me and my daughter in our situation. My main goal was for management to be aware of what was happening. Hopefully in the future this does not happen to a person who has no knowledge of medicine. I am a Nurse who cares about patients safety and wellness. Thank you to all who reached out to me and helped. I am truly grateful.*** Below is the old review I am writing another review because my first one was taken down and everyone has a right to know! Patients rights. I would give a 5 star because I have had nothing but a great experience with RWJ however, on 11/5/23 I went to the ER with my daughter who had a terrible injury, I will speak more of that at the end of this review. I will begin with my story I went to the ER at the end of January early February for a back Injury and I needed an injection for my pain. The nurse Lorraine gave me a muscle Injection without pinching the skin at the injection site! I am a Nurse, everyone who works in the medical field are well aware that when you give Injections you are suppose to pinch at the injection site , especially muscle injections. If you do not PINCH you are causing PAIN! She did that to me, I did not say anything because I understand us Nurses can be burnt out however, when I witnessed her doing this to my daughter I was furious and still is! My daughter sustained an injury that caused her to recieve three injections one in the deltoid area, and two in the buttocks area. The same nurse gave her these injections and she did not pinch at any of the three sites! This time I complained!! She caused my daughter to have unnecessary pain! I can not believe not one person has noticed this at RWJ that this nurse called Lorriane has been doing this! I want to make visitors aware! I will be reaching out to the department of health because this is malpractice, I am a furious Mother and Nurse!

  • 5/5 Suzanne C. 2 years ago on Google
    I was brought into the ER with chest pain, high blood pressure and a pounding headache. These folks both in the ER and upstairs when I was checked in for overnight observation, were kind, caring and efficient. I have been to other hospitals with my partner and child, this one stood out as far as a positive experience and outcome for me.

  • 5/5 Francine K. 9 months ago on Google
    From ER to surgery all went swiftly and smoothly. Thank you to all the nurses on the team:Gina, Shefali, Lynn, Leila, Mariana and Marlene. Your compassion and sense of humor was greatly appreciated. Thank you

  • 5/5 Carolina G. 9 months ago on Google
    This 5 star review is solely for the young lady at the desk in the emergency room, Tarajee. She was absolutely sweet, patient & calming - unlike any other people I’ve dealt before at their desk. Very refreshing during a stressful time.

  • 5/5 Jeanette R. 11 months ago on Google
    I had a procedure done this morning at Rahway, RWJ and staff was amazing from start to end, very attentive, and caring for all my needs. I would like to give a special thanks to my entire team that took care of me, Shafali, Sandra Roman RN, Renee RN, in the Operating room, Lois, Lee, Myrda, Habib Thank you so much also last But not least admitting me Kanishka thank you for being so kind. ❤️

  • 5/5 Mike R. 10 months ago on Google
    Registration was easy, same day surgery nurses were excellent as well as operating personnel. The recovery room nurses we're excellent they answered all the questions I had.

  • 1/5 Cindy B. 10 months ago on Google
    This place deserves no stars. The Doctor and nurses and assistants were terrible. They made false test reports and caused more trouble than help. Then Billing me $2,000 and only gave one bag of IV and blood work. I will be sharing their names and info. This doctor should lose his license and so do the nurses.

  • 1/5 daisy O. 10 months ago on Google
    Emergency room and equipment are so disgustingly dirty. The floors, bed sheets, bed and equipment are not sanitized. If I was not in so much pain I would have walked out.

  • 1/5 Cherran M. 7 months ago on Google • 1 review
    On July 6,2023 I had to visit the Emergency room at Robert Wood Johnson Rahway, NJ. I had a very high heart rate and was experiencing symptoms of a heart attack or stroke when I was seen by hospital staff nurses and physicians, including my primary care Doctor. I was admitted for observation, monitoring and testing including blood work, EKG, CT scans, and MRI. I was experiencing weakness in my arms, high blood pressure, and was feeling tired and confused. At time of admission, I signed a patient consent for medical treatment HIPA and patient responsibility for insurance according to my husband. The staff gave me a hospital gown and a hospital bed. I was then taken to the Imaging area where tests were to be performed by two technicians, who helped me remove my jewelry. No one asked if I had any implants, dentures, partial dentures, or other metal objects in my body. The technicians ran their tests, and I was taken back to my room. I remained in the ER after testing, resting in bed and under the care of the nurses and unable to use the bathroom by myself. They brought in a tray of food and I removed my partial denture and put it on the table next to the tray of food. I did not finish my food and I had to use the restroom and this time instead of giving me a bed pan the nurses took me into the bathroom. When they returned me to my bed, the tray of food and partial denture gone. Either housekeeping or someone else took the tray away and cleaned off my table while in the restroom. My Partial denture was on that table and now my food and partial denture were gone. My husband immediately notified the nurse who promised to look for it. After 15 minutes my husband asked staff if he could look, and they told him NO! He waited and went to the cafeteria area on his own and was told by cafeteria staff to come back at 8:00 am the following morning. Sadly, no one ever looked for or found my partial denture. My partial denture costs $2,775 to replace. Cafeteria manager Maria Montaro promised a replacement for my partial denture on July 7, 2023. Meredith Platzke, the Patient Advocate at Robert Wood Johnson Rahway called a week later and offered me $1,000. When I asked about the remaining $1,775, Meredith told me I would have to work out a payment plan with my dentist because the hospital will only pay $1,000. I told Meredith that I cannot afford the additional $1,775 to replace my partial denture and I didn’t think I should have to pay anything since the hospital threw it out after they were notified it was missing and would not even allow my husband to look through the garage for it. Since Robert Wood Johnson Rahway hospital refuses to pay the $2,775 to replace my partial denture, and after three months with no reply, I have no choice but to post negative reviews of Robert Wood Johnson Rahway on Google. Yelp, and any other applicable websites plus I am filing a complaint with the Better Business Bureau. BTW – In discussing my experience at Robert Wood Johnson Rahway with friends and family who work in the medical industry, they have expressed concerns that my health was put at risk while I was at Robert Wood Johnson Rahway, specifically, when the technicians performed a MRI and CT scans with a metal partial denture being left in my mouth which could have caused me severe personal injury. All I am requesting is a replacement of my partial denture and I will not stop warning other patients of my experience at Robert Wood Johnson Rahway until that occurs.
    10 people found this review helpful 👍

  • 4/5 Chris C. 5 months ago on Google • 2 reviews
    I went to the ER today for sharp pains in my Chest and Shortness of Breath. I want to THANK Natasha who drew my blood and put my IV in, and Jasmine who was my Nurse. THEY WERE SO KIND AND GENTLE AND REALLY LISTENED TO ME!! The Doctor, Matthew Davis, was OKAY, Didn't really spend alot of time with me, He promised me something for my pain and I never received any Pain medication at all!! He also FORGOT to prescribe my antibiotics when I was being discharge, thankfully My Nurse Jasmine Made sure I Got a Zpack to go home with in addition to an inhaler and steroids for my lungs and she went out of her way to put a Pain patch on my Chest before I left. Thank you Jasmine and Natasha!!! You both deserve a Raise!!!!!! Nurses always do WAYYYYY MORE WORK THAN THE DOCTOR.


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