Amato's Sandwich Shops image

Amato's Sandwich Shops

Restaurant Pizza restaurant Meal takeaway Italian restaurant Sandwich shop

One of the Most Reviewed Pizza restaurants in Biddeford


Address

458 Alfred Rd, Biddeford, ME 04005

Website

www.amatos.com

Contact

(207) 286-2934

Price rating

$ $$$

Rating on Google Maps

4.20 (531 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 8 PM
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: pizza (11) Italian (11) good (9) store (9) sandwich (9) cheese (8) service (8) customer (8) great (8) order (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mike B. 3 years ago on Google
    I had the best steak and cheese wrap that I have ever had
    1 person found this review helpful 👍

  • 5/5 Pastor Tisha B. 3 years ago on Google
    The food was exquisite!! Baked ziti with meatballs, little meat stuffers, chicken finger subs, The staff had smiles on their faces an was very pleasant to speak with. On member his name is d,J he made sure our order was done right in a timely manner. Start to finish it took maybe 10 mins. He greeted us an made sure to say enjoy your day. The restaurant was nice and clean their is no eat in. Covid friendly meaning they wear masks and gloves so they kindly ask that we do as well. I will post pictures of the food and label the dishes. I also will upload the menu thanks for really caring about your customer's. They did not know I was doing a review.
    1 person found this review helpful 👍

  • 5/5 Paula D. 3 years ago on Google
    I always have a good experience when I go into the Biddeford store! People there are so nice
    1 person found this review helpful 👍

  • 3/5 T. W. 3 years ago on Google
    Great food, but to increase social distancing some food on the warmer would be nice to limit folks waiting in the store for orders. More grab and go items!
    1 person found this review helpful 👍

  • 1/5 Sarah 3 years ago on Google
    So I now remember why our family hasn't ordered anything from here in quite some time. I was happy to see that everyone is compliant with wearing face masks 😷 however the employee working the oven towards the back, on the right side was rude, very unprofessional and made me feel uncomfortable & unwelcome. I shouldn't have to feel that I inconvenienced you to do your job. Dont worry, our family won't inconvenience you again. I can get food from somewhere else.
    1 person found this review helpful 👍

  • 1/5 Tiffany G. 2 years ago on Google
    We have never had Amato’s pizza before so decided to take a leap and try it. That was the mistake. The first bite I could tell something was off. The taste was.. gross to say the least. And dough was soggy and flimsy. So I decided that I’ll just eat the toppings. Well, that’s when I discovered the raw dough. Thin layer of cooked dough on the bottom but then completely raw to where I could actually stretch it. Absolutely disgusting.
    1 person found this review helpful 👍

  • 5/5 Donnie S. 3 years ago on Google
    Amazing as always. I love Courtney, Jen, Bonnie and Rainbow Bright hehe
    1 person found this review helpful 👍

  • 1/5 Demi T. 1 year ago on Google
    Often times our orders are not made correctly, but sometimes in between they’ll get it right. Food is typically fresh, no concerns there. But this is the third time in a row our order is incorrect. It never fails. The Italian is labeled “only pickle and tomato” however the italian is loaded. The guy handed to my husband and says, “we labeled them for you”. Yes, but they’re not made correctly.
    1 person found this review helpful 👍

  • 5/5 Daner d. 3 years ago on Google
    love their pickles on the subs, calizone are pretty good
    1 person found this review helpful 👍

  • 5/5 Angel M. 3 years ago on Google
    Quick service, Italian was good, and everyone was wearing masks!
    1 person found this review helpful 👍

  • 4/5 Kenneth J. 4 years ago on Google
    Good customer service , good food
    1 person found this review helpful 👍

  • 5/5 Celena A. 3 years ago on Google
    I was very impressed with this Amatos tonight anyways! Place was so clean and employees were Awesome!! Food was cooked perfectly !!
    1 person found this review helpful 👍

  • 1/5 Courtney H. 4 years ago on Google
    If I could give this review zero stars, I would. Worst customer experience ever. Several times I have had my food made incorrectly and when I call to let them know, they are so rude over the phone. Will no longer be buying my sandwiches from Amato’s. Plenty of other great sandwich places around that treat their customers with dignity and respect.
    1 person found this review helpful 👍

  • 5/5 Adam R. 4 years ago on Google
    A Maine staple! Featuring fresh one of a kind (seriously, it doesn't exist outside of New England) rolls, fresh vegetables, and Amatos special house sour dill pickles (another one of a kind). Sandwiches aside, try the pazzo bread and (again one of a kind) little stuffers. If you're from Maine, Amatos is your sandwich shop. If you're not, you owe it to yourself to try this New England one of a kind spot!

  • 2/5 Ann F. 4 years ago on Google
    IDK why Google said I was here recently. Haven't visited in years; I dislike their food.

  • 4/5 bruce F. 4 years ago on Google
    Nice place for food.

  • 5/5 Tiffany T. 4 years ago on Google
    Its just really good, The ham Italians are my fav.

  • 4/5 Jasselle P. 4 years ago on Google
    Some things are over priced, but food is good

  • 5/5 marissa c. 2 years ago on Google
    I absolutely love this pizza its meat lover with mushrooms added. Now let me tell you. The staff I amazing. The pizza is bomb. Being from down south I've never had a better pizza. This was my go to place to eat while in Maine. And I miss it already. Pizza just isn't the same down here in the south.

  • 5/5 Alexis M. 1 year ago on Google
    Wonderful experience. The girl who took my order the other day was amazing and is an absolute sweetheart truly the best another young man was a close second but they truly stood out.a couple individuals in particular kind of bummed out my experience with their negative attitudes. Also seeing vapes charging on the counters caused some concerns.

  • 2/5 William A. 4 years ago on Google
    Staff(3 people) had no, let me repeat, no personality, spoke to two staff members. Customer service skill either severly lacking , or just not worth the bother. Not convinced they take sanitation seriously. Manager seemed to feel she needn't require her employee (with a terrific beard) to wear a net over it. I ate my sandwich with treppedation. I ate there a year and a half ago and it was a fine experience.

  • 1/5 john p. 10 months ago on Google
    Ordered two lobster rolls, been getting them all week because they were awesome. Ordered two lobster roll’s and they were a quarter of the size of the ones I’ve been getting. They used a small hot dog roll instead of the other bigger roll they normally use and the manager argued with me about how much meat they stuck on it. Looked like a quarter of a scoop. Went back and got my money back. Definitely not buying anything from them again. One thing you never doing. Customer service is argue with the customer they were definitely wrong. I was right you’re trying to cheat me and I called you out on it.

  • 2/5 Mr. F. 2 years ago on Google
    Pizza is one of those foods where if I am totally starving, I will eat it whether it’s the best pizza on Earth or just frozen pizza from the grocery store. That being said, I was disappointed with Amato’s. Having an Italian name, I would have figured something out of East Boston. Instead it was like a cross between Pizza Hut, Domino’s, and Little Caesar's. A totally commercial taste. At the end of the day I’m just a peasant. I guess what I expect out of a pizza is just more of a mom and pop pizzeria like Santarpio’s.

  • 5/5 Joanna 1 year ago on Google
    Trying this place was a blessing and a curse. Blessing because it was delicious and curse because i was only on vacation. So who knows when I’ll have Amatos again. Everyone one was so friendly and gave us some great recommendations on what to get. 5/5!!

  • 2/5 SM S. 2 years ago on Google
    If it wasn't for one employee who was extremely rude to my husband, when his sandwich was made incorrectly, and then she was talking badly about him to the staff when I had to reenter the store to grab more oil, I would've given this place 5 stars. She has no business working in customer service anywhere! One of the employees had to keep telling her there was a customer in the store to get her to shut up.

  • 5/5 Doug L. 1 year ago on Google
    I picked up a large catering order for my place of employment today and everything was fantastic. We had all the required serving silverware, plates, napkins, and silverware to eat. We got stuffed shells and sausage with peppers and onions along with garlic bread and a salad. Everything was fresh and ready to go when we picked it up. Great work! Would recommend to anyone looking for catering options in the Biddeford area.

  • 1/5 David C. 1 year ago on Google
    I ordered a ham italian and a spaghetti dinner with meatballs. I get home and no meatballs. I called the Biddeford location and the manager basically mocked me. Needless to say I won't be going back. I did an online inquiry to I believe that email on your corporate site the day I wrote this, it's been 6 days and no reply.

  • 5/5 Harrison K. 1 year ago on Google
    This is the first Amato's I've been to. Now, when working in the area, it is my go to place for dinner. The pizzas come out crazy fast and are well made. My only complaint is the pepperoni (substitute favorite meat) pineapple could use about 50% more pineapple. Thanks!

  • 1/5 Corrine M. 10 months ago on Google
    Went here for a real Italian sandwich no they don't have on no mortadella. Ordered the original by mistake but was really disappointed they didn't put any salami in at all it was two slices of ham and two slices of cheese that's it bread sandwich!!!! Not one Italian dessert in the store. I asked for hots the kid didn't know what I was talking about. Don't say your Italian when you clearly don't know Italian. Take a trip to the north end get a real sandwich then make an real Italian sandwich what your making is bread sandwiches

  • 5/5 Steph B. 11 months ago on Google
    I wanted a chef salad,and when I got there @7:15, there were no more left,so I asked if they had any more and the manager said she could make one for me,which I thought was very nice of her. My husband gets a double Italian and I get cheese pazzo bread and a chef's salad. Love the cheese pazzo bread.

  • 5/5 Jessica A. 1 year ago on Google
    Amazing as always!!! Ordered the other day and my food was as fabulous as usual!!! Big shout out to the young lady that took my order, she had a very positive attitude and made my visit even better 👍

  • 5/5 Cody O. 5 months ago on Google
    I stopped at Amato's with an appetite after spending the day at a training workshop for work. The store was clean and the staff were very friendly. I decided to get a personal plain cheese pizza. The pizza featured a thin, crispy crust and a delicious sauce. The cheese was perfectly toasted to light brown perfection and had a pleasant, buttery taste. The personal pie was just what I needed before making the trip home. I would happily stop at Amato's again.

  • 4/5 Ruth R L. 8 months ago on Google
    We went at dinner time in a hot night, so they were slammed. It was incredible to wait over 20 minutes for two cold subs. The trash was overflowing and there wasn't a clean table. Not how Amato's usually is! Anyway, the subs were very good!

  • 4/5 Samuel E. 3 years ago on Google
    Great place but a little bit slow in my opinion.

  • 5/5 Benjamin B. 3 years ago on Google
    Stuffers are awesome so good

  • 5/5 Brian K. 3 years ago on Google
    Order was on time!! They did Excellent job

  • 2/5 Ashley F. 3 years ago on Google
    Ordered chicken parmesan and they used dry chicken tenders instead of the seasoned chicken patty they should be using also got a pepperoni and cheese calzone it came to 10$ and when I asked for extra sauce then tried to charge me. I was so bummed when I got home.

  • 5/5 Soccermom09 3 years ago on Google
    Best food! Spaghetti buckets are delicious 😋 and subs are great too!

  • 1/5 Jon R. 3 years ago on Google
    They need to take the baked pasta dinner with meatballs off their menu because they don't add the meatballs to the dinner at all and the meatballs that you do add are small and tiny and tastes like they where frozen and from hannafords or something!

  • 5/5 Elizabeth T. 4 years ago on Google
    We are from out of town the service and food were great. We each ordered something different. I have a steak bomb. Dad had pizza.it was a small and he ate the whole thing by himself. My son had the bbq chicken sub. My daughter got the chicken alfrado. They were all great. The place was small and seemed to have some type of convenience store in the first part where you walk in and place your order. The seating is in the back. The people at the counter were friendly and helpful.

  • 5/5 Brenda B. 4 years ago on Google
    There is no comparing any Italian Sandwich to Amato's! Stopped at the one in Biddeford. Pleasant staff, clean store and fast service. Thank you.

  • 1/5 Bill T. 3 years ago on Google
    Ordered a large Italian sub with extra mayo and easy on the vegetables. My sub came with one slice of ham with a single slice of American cheese and not even with all the vegetables. I asked the manager what it was. He said it was how we make our sandwiches.They just lost another customer. Never will I come here again.

  • 5/5 Clifford H. 3 years ago on Google
    Spot on Tonite............The Wife and I ordered Buffalo Chix Wraps and they didn't Disappoint and Brought the Heat as the saying goes and an order of Meat Stuffers that Knocked outta of the Park......Keep up the good work

  • 5/5 Randi W. 3 years ago on Google
    I love amato's

  • 5/5 Koni S. 3 years ago on Google
    Excellent pizza!

  • 4/5 Mark M. 4 years ago on Google
    Great homemade recipe and delicious great customer experience great staffing at all locations

  • 4/5 Frank H. 3 years ago on Google
    Love the food

  • 5/5 Anita H. 3 years ago on Google
    Great food at a great price.

  • 3/5 Raymond B. 3 years ago on Google
    Good food, a little pricey

  • 5/5 Allena P. 3 years ago on Google
    Best Steak and Cheese subs.. 🤘

  • 1/5 Andrew S. 3 years ago on Google
    Food made me sick.

  • 1/5 Joseph D. 4 years ago on Google
    Found hair in my sandwich

  • 1/5 CJ D. 4 years ago on Google
    Thay say there open until 6 I called at 445 no answer and no way to leave a message I will simply go some where else.

  • 5/5 Dls S. 4 years ago on Google
    Grate food very customer friendly and accomadatig

  • 5/5 Feline M. 4 years ago on Google
    The place was very clean and the smell of the food was yummy!

  • 3/5 Tim T. 4 years ago on Google
    Looooove the hot sandwiches. Great service to boot.


Call (207) 286-2934 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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