This is the best hotel in Preston. I was so impressed by the facilities, staff, and location. I stayed in the Polo room which has a great bathroom and kitchenette. Lauren was super friendly, and gave me a discount card for a local tapas restaurant which was phenomenal. On my departure, I was given a small Christmas present (a bauble in a gift box) which was just such a lovely touch. I will be back any time I’m working in Preston. Thanks guys!

Late check in was not ideal even if it was advertised And room was hot even with rads turned off

Great place to stay for a few days. Rooms are comfy and staff is welcoming. Only minor downside is that it can be a bit noisy from the other rooms or the reception area. Overall, highly recommended!

Gorgeous room, shame that my special request wasn't fulfilled as what's the point in having a special request field! Carpet slightly scuffed and a cupboard door handle missing. Overall good though and I would stay again.

Everything excellent...only minor distraction is access...road restrictions around premises and pavement markings make it unclear if my blue badge disabled is allowed...presume no as very vague pavement yellow bar barely visible...when you have terminal illness these points critically important as one already regularly stressed out. Perhaps owners could have car parking clarification x suggestions on a framed poster at entrance? Suggest clarification blue badge ok? What discretion for loading and unloading during non restrictions hours. Nice touch on arrival in room...won't spoil for new customers! Retired Hotelier. Enjoy this gem.

A hidden gem right in the centre of Preston. Amazing room, fantastic communication and a great experience. Book with confidence.

The room was decorated to a really good standard and we enjoyed our stay.

Love staying at this hotel when in Preston. Fantastic rooms, close to the city centre and really friendly staff (who pop over and teach you how to use the fancy shower!). Favourite choice when in town.

A real treat to stay at. Luxury furnishings and it's located right off the High Street. Will definitely stay there again. The kitchen is also well stocked, a nice touch having milk in the fridge. There is water there as well. Been here three times now. Still loving the place.

The rooms are so beautiful, the service was very efficient. Defo will be booking a room again

A must if you are looking for somewhere to stay in Preston. comfortable beds as promised. Stunning rooms.

Unbearably hot, can only crack windows and they don’t provide fans. When windows were closed it felt like a sauna we couldn’t breath. When you open windows you get a ton of street noise. Impossible to sleep and overly small room. Bathroom offered no privacy at all you can see and hear everything.

Impeccable service, spotless rooms and the kindest staff I've met in a hotel. My new permanent base whenever I'm in Preston and it's only a 1 min walk from the train station. Ross, Chloe and Louise I love u!! 💖💖

The Polo studio modern, clean and has all that you need. A small beautifully kept kitchen, an inviting bathroom and little extras like a jar full of sweeties on the bedside table. Yummy!

Very friendly staff, comfortable room with lovely facilities. Temperature was warm but with the fan it wasn't bad. A nice entrance to the room with classical music in the background, and nice in-room treats like a sweetie jar, and some nice biscuits / tea making facilities with water and fresh milk in the mini fridge. Only negative was there was an empty covid test box behind one of the bedside tables, but otherwise it was a very comfortable short stay for us

BEST HOTEL! I have stayed here a few times I’ve the past 2 years whilst studying at uni. Everything is flawless from start to finish. The staff are always attentive, friendly and super helpful. Rooms are always immaculate, clean and comfortable. Each room has its own personal touch with milk in the fridge and sweeties. Everything you need to make you feel at home. Location is amazing right in the centre of Preston, on a quiet street. I always feel safe here travelling on my own. Thank you for another incredible stay ❤️

Stayed one night. Thought it was adorable. Service is great. Beds are really comfortable. Good location near train station and near nice restaurants

Very high quality accommodation in Preston and close to the train station. Highly recommended. The rooms are actually mini apartments, with fridge and the possibility to reheat or cook stuff.

Amazing hotel/apartments. Staff were extremely nice and friendly. The apartment we stayed in was exceptionally clean and beautiful. Will definitely be staying again.

What an absolutely fantastic stay at no.10. Martin and the ladies at No.10 were nothing short of perfect. Courteous,complimentary and genuinely lovely people ,always going above and beyond to make our stay amazing.We stayed in goldfinger and what a room it was. Filled with everything you need with a luxurious design to die for. We will be back! Thank you No.10 ❤

Stayed here in Nov 2021 - staff v.friendly, room was lovely ''Reflection room'' 2 bedrooms, nice large bathroom and an amazing location just a short walk from the train station. Only gripes would be disabled access looks very limited (stairs and no lift) and parking / driving to it is an issue due to how the one way system works and only authorised vehicles are allowed down Fishergate - Bus lane cameras mean you could/will get a fine.

Absolutely amazing accommodation which I use regularly as I work in Preston. The rooms and clean, comfortable and impressive. The staff are extremely hospitable and friendly. Sadly it's not possible to pay the upper end of hotel prices 3 nights a week but I definitely look forward to lots of regular stays here and this is the best accommodation in Preston I've found. Thanks!