My friend and I booked this place for a Saturday overnight, September 30th. For $330 we were in a "cottage" which is a one bedroom, two bath house divided into two units. The bed was comfortable enough and the linens seemed clean, but the rest was filthy. Hair on the floor, dirty bathroom floors to include blood droplets, dirty toilet, dead spiders in the shower and more....Old and outdated is one thing but the cleanliness cannot be over looked. It is not a cute, quaint cottage that should reflect that price! Staff was pleasant and I am sure it is difficult to find employees, but maybe the owner should take a more vested interest in the upkeep of his property. Great location, walking distance to trolley stop and restaurants.

First off, let me say that the owners/staff of this place are VERY nice. The accommodations were not. The rooms were so incredibly dated, (not charming) the thermostat was so inconsistent, no instructions for how to operate them. Either burning hot or freezing cold. The beds were not comfortable, no warm blankets on the beds and it was 17 degrees outside. The shower looked mildewed. (I did not use it!) No soap in the shower. One hand pump of Dial liquid soap on the sink and the towels must have been 50 years old at least. I don’t like giving poor reviews but I would not stay here again. It’s in such a great location but it needs a complete renovation.

Breakfast was pretty good. Staff was friendly and personable. However, I got stung by a wasp while there because of a wasp nest right outside of our room. We notified staff and they did take care of it promptly. Also...the heater in the bathroom that we thought did not work sent a volt of electricity that would put anybody on the floor. Thank goodness for rubber shoes, but it was pretty scary. No soap for shower, only a half used bottle of V05...which was weird. Bed pretty firm and not really comfortable. No phone or microwave, which really wasn't a big deal for us. Location was pretty good. Was walking distance to the piano bar and 1837 Cellar Bar that had live music. Overall, not the worst experience we have ever had, but definitely not the best. For the price, it was ok...I guess. If you are just looking a place to sleep for the night and recoup from day drinking...it is probably alright.

Great price, friendly staff, comfy enough bed. At less than $100 per night are people really complaining about an old TV and thin towels? This is an INN... In a 180yr old building at that! It's not a luxury hotel. It's a great value. If you hate old buildings, thin towels or NEED a smart TV because you don't have a laptop/tablet, then maybe you won't like it here. Or Europe.

We made arrangements to stay in May of this year but had a family issue that we could not come and when I called to cancel they told me that they had already charged my card so that we had a overnight stay coming and a credit on the books. So we started calling a month ago knowing that we were coming this weekend to stay in Herman. We could not get anyone to answer the phone and we left multiple messages. So we decided to drive down and see if the Harbor House was open for business and we did find two very nice ladies that told us at the harbor house was available and had rooms to rent. We told them we would take a room for the evening and when we returned back at 6 PM, we was told that our room was already occupied. They was very rude and we will never go to this hotel again.

Location was okay and walkable to most places. When we arrived we went to the desk and spoke to a woman who was confused why we were checking in in person, but thankfully we did or else we would NOT have known we had to enter through the library just to get to our room. Breakfast isn't served after Nov 1st which was a bummer. Room was right by the street and you could hear every single person who walked by and it was pretty noisy. Our room was very outdated and didn't have any soap so we had to ask for some. However, the room was clean. The beds were extremely uncomfortable, especially when you're 18 weeks pregnant. I woke up every morning with a sore back/neck & a migraine. From the outside its charming, but could use some updating. Will probably be back to Hermann but unfortunately won't be staying here again.

Would NOT recommend. If you think you are booking a cute little antique cottage room, you are wrong. The room was just plain old and gross. We were very uncomfortable staying there, so much so that we left a night early. We also experienced terrible customer service with them double booking our room and not telling us, when they had almost 3 months to do so. We drove 4 hours expecting to stay in the loft room that we had already paid $330/night for to find out we were instead in a standard room. It's been 3 weeks and we still haven't received the refund.

Warning…. Awful place to stay, no outlets but 2 which are in bedroom , to use my hair straightener I had to unplug tv! Also we left after first night , we booked 2 night which were non refundable ! Also as we were packing we saw bugs in the bed! I’m praying it wasn’t bed bugs! And if so this place is going to have a law suit! I’ve cleaned washed and vacuumed everything since I’ve gotten home! Also the have large billboards advertising them…. Do Not let it fool you! Worst place I’ve ever stayed in my life!!!