The Center For Health Care Services image

The Center For Health Care Services

Mental health service Addiction treatment center

👍👍 I have been here 6 years and I love this clinic. It has helped me so much in my recovery. They charge based on income so for me since I'm low income its free. This is one of 3 clinics in San Antonio who charge like this. Others charge 11 to 20 dollars a day! I love that they have programs for the mo... People often mention methadone, clients, front, staff, people, clinic, doctors,


Address

601 N Frio St, San Antonio, TX 78207

Website

chcsbc.org

Contact

(210) 246-1303

Rating on Google Maps

3.50 (33 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 5:30 PM
  • Friday: (Good Friday), 8:30 AM to 5:30 PM, Hours might differ
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8:30 AM to 5:30 PM
  • Tuesday: 8:30 AM to 5:30 PM
  • Wednesday: 8:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: methadone (22) clients (11) front (8) staff (7) people (7) clinic (6) doctors (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Crystal G. 3 years ago on Google
    I have been here 6 years and I love this clinic. It has helped me so much in my recovery. They charge based on income so for me since I'm low income its free. This is one of 3 clinics in San Antonio who charge like this. Others charge 11 to 20 dollars a day! I love that they have programs for the mommy's and they have a free primary care clinic for us. The staff is great except their are 2 individuals that are just very rude to clients. I am a very nice individual and I am very respectful even if I have someone who is not so nice to me. I find that the lady at the front financial desk is so very rude to clients in the 6 years I have been there. She treats people very rude, me being one of them. I have never treated her with disrespect. She one day had 3 people in line and another staff member asked her can I help you with one of the clients and their paperwork. She said "No they can stand there and wait". It made me feel like I was no one. When your at a doctors office you treat a patient with respect and you be courteous and you do your job efficiently and in a timely manner to get them in and out. She completely disregards clients and their feelings. I have heard her speak very unkind to clients as well. It is very sad. Another person who is disrespectful and does not seem to want to be there at all is a dosing nurse. I don't know her name because I have only been to her window so much over the 6 years. She sits at the middle window and I have seen and heard her be so very mean to clients. I asked her one time if a certain medication interferes with methadone. She shrugged her shoulders and said I don't know! I believe dosing nurses should know these things. Any nurse or doctor who works at a methadone clinic should know what interferes with methadone, how other medications interact with methadone, what you should and should not take with it. If they don't know by heart thry should have a list they can check. Beside those 2 women, the other staff are very respectful, nice, and doesn't treat us like we're just addicts. They actually care about our recovery and us as people not just people who were addicts. I have had great experiences at this clinic except when in front those 2 women. There are a few things I like to see change....the dosing hours extended to 2pm, the takehomes given on a case by case basis and extended to 2 weeks for those who have worked hard to stay sober and get clean UA's and are model clients, i would like to see them take away rapid detox of the methadone because it is very dangerous for any individual on methadone and instead come up with a better detox plan that isn't so fast. I would like to see multiple back up plans put in place incase of computer shut downs, extreme weather, or emergencies. I would also like to see all the staff especially the dosing nurses and doctors go through methadone training where they learn what interacts with methadone, what is good and not good to take with it, how methadone affects the body with certain diagnosis like hypothyroidism, diabetes, cancer and so on, how extreme heat and physical activity interferes with the dose levels in our body. How to do a peak and through test for clients, how methadone affects pregnant women, and anything else that can help them understand symptoms clients have on methadone and without methadone. I also think it would be good for them to learn the withdrawals of methadone and how severe they can be especially when you decrease and detox off of methadone too fast. Despite everything I wish they would change I am grateful for the things they have changed so far. They have done a great job cleaning up the clinic and kicking those out who abuse methadone, who sell their methadone, who aren't on methadone for the right reasons, who use methadone as a drug to get high off, and who deals and buys drugs and pills in front of the cclinic Ihated seeing that especially when trying to get sober.
    23 people found this review helpful 👍

  • 3/5 d l. 5 years ago on Google
    The counselor and treatment are great.This place will help you get ur life back on track. On the flip side financial ppl are the worst as well as the front desk. They are rude. I don't understand why they chose to wrk this job if they have close to no tolerance for a high volume of clients that need to be seen . This IS a Place where ppl seek help, Not to be Scolded when they (front office) lose ur paperwork. Word of advice every time u see Financial., KEEP ALL UR RECORDS BECAUSE THEY LOSE OR SIMPLY SAY U WEREN'T SEEN SO UR PAPERWORK IS NOT DONE. TAKE UR PATIENCE WITH YOU WHEN DEALING WITH THEIR FRONT DESK. They need TRAINING ON HOW TO SPEAK WITH PPL AND THEY HAVE NO EMPATHY . I FEEL LIKE THEY HAVE NO RESPECT FOR PPL WITH SUBSTANCE ABUSE PROBLEMS.
    18 people found this review helpful 👍

  • 3/5 Patricia R. 5 years ago on Google
    *** UPDATE AT BOTTOM ***Needs better management. My counselor truly cares, but the way the front desk is operated and the cleaniness of the bath rooms has really gone down hill. The attitude around here is, "who really cares anyway". At a center like this, we need people who truly care.... we would greatly appreciate people who smile on occasion. We need some sort of consistency in a world of inconsistency. ** UPDATE** 06/20/2018 ** I have noticed the bathrooms have been cleaned a little better and the graffiti on the walls has been painted over. The front desk personal has become a little nicer and smiles a little more. The Nurses and Doctor are wonderful. I can tell they are making improvements! Great step CFHC!!
    9 people found this review helpful 👍

  • 1/5 Ervin A. 3 years ago on Google
    Iwas referred by the county for a mental assessment and “qualified” for service despite not showing ANY symptoms for the last year. I went back to request an itemized statement and was told itll be emailed to me and im STILL waiting 3 days later . They had an attitude about them already giving me a receipt but since i paid with my fsa i need an itemized statement. If you have insurance GO SOMEWHERE ELSE
    8 people found this review helpful 👍

  • 2/5 paula s. 8 years ago on Google
    Diana was professional, quick and kind. The waiting are vinyl seats were filthy, the was a tiny roach crawling on the computer at the front desk check in, the bathroom near the offices toilet and sink were clean but there was a rolling plastic drawers that where unsanitary. Most importantly they told us on Friday to come back Tuesday (due to MLK) to see a Doctor. Go there 6am Tuesday,,, no doctor till next Monday! Addition is a serious matter , being pregnant and addicted is Very Serious !! Where are the doctors !!!!
    7 people found this review helpful 👍

  • 3/5 Mary S. 2 years ago on Google
    Big changes.. dont know why doctors who are either anti methadone or clueless about methadone maintenance choose to work at a methadone clinic.WeMean doctors to encourage the patients to remain on methadone if it keeps them from usingTheir drugs of choice.Instead we get doctors who want to Rush's off of methadoneKnowing thatWe cannot maintainSobrietyOn our ownWhat you asked us to perform multitude of tests that serve no purpose but frustration.
    6 people found this review helpful 👍

  • 1/5 Valerie V. 2 years ago on Google
    Goodluck if you have a EMERGENCY, no one answers the phone they completely ignore you and fail to help you. Don’t believe the 24hrs on the website it’s a lie honestly your better off at another facility. Horrible service very unprofessional.
    5 people found this review helpful 👍

  • 1/5 Clarissa S. 4 years ago on Google
    They take long, have several employees standing around laughing and talking, took us about an hour and half wait time just for a verification letter.
    4 people found this review helpful 👍

  • 1/5 Jon V. 1 year ago on Google
    After three and a half years as a patient I was kicked out of the program by the administrators for having prostate issues and not being able to urinate for UAs on command. The staff is miserable unhelpful and uncaring. No one who works here wants to be there and it shows by the way they disrespect the clients. I wouldn’t send my worst enemy to this place!

  • 5/5 Jennifer 10 months ago on Google
    Great services here. Always parking. To come in you have to push the call button to come in and to go out….

  • 1/5 Mary S. 7 months ago on Google
    New staffing...definitely not like the former staff. These people don't care about patients new or old. Mandating classes that have nothing to do with our lives, why does someone 65 years old need a stop smoking class if they have never smoked a day in their life? If you need emergency medication they will refuse. They would rather see us back on the street! Go anywhere else if possible!

  • 5/5 Derek K. 6 months ago on Google
    I've been a patient at this particular facility twice & both times I walked out the door successfully detoxify. Philippians 4:13

  • 5/5 Brave E. 8 months ago on Google
    Beautiful Location and Extremely helpful and KIND staff. Changed my LIFE. @Gallantfox88


Call (210) 246-1303 Open on Google Maps

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