1/5 David T. 8 months ago on Google
My
brother
wanted
to
try
a
new
bowling
alley
for
his
birthday.
We
decided
upon
Tigard
Bowling
since
the
pricing
was
relatively
similar
to
KingPin.
Right
from
the
start,
the
staff
were
incredibly
uptight
when
I
called
to
make
a
reservation,
I
disregarded
it
initially
because
we
were
able
to
accomplish
a
reservation.
The
exterior
of
the
place
looked
rundown
and
clearly
showing
its
age.
The
interior
was
no
better,
with
each
lane
having
only
three
chairs
and
stuffy
air
quality
making
it
difficult
to
breathe.
However
this
could
have
been
disregarded
had
the
customer
service
been
any
different
than
today.
One
of
the
major
issues
was
their
strict
policy
on
food
and
drinks.
Despite
having
only
water
bottles
and
one
canned
drink,
we
were
scolded
and
made
aware
of
“no
outside
food
or
drink”
but
at
least
they
made
an
exception
for
personal
water
bottles.
When
we
asked
for
a
trash
can
to
dispose
of
the
single
canned
drink,
the
lady
replied
in
a
snobby
manner,
mentioning
their
recycling
policy
and
took
the
can
herself.
When
we
were
seated,
there
was
no
service
or
anyone
offer
us
any
drinks
or
water;
we
had
to
go
ask
for
it
ourselves.
The
rude
service
continued
throughout
our
visit.
We
were
told
off
for
having
our
own
water
drinks
on
the
score
table,
so
we
complied
and
move
the
drinks
over
to
a
different
table
as
instructed.
With
one
water
cup
remaining,
the
staff
member
stood
there
and
said
in
a
snarky
tone,
"there's
still
one
more,"
even
though
I
was
already
in
the
process
moving
the
drinks
as
she
wanted.
To
add
to
the
frustration,
when
we
returned
our
shoes
and
brought
them
to
her
counter,
she
refused
to
accept
them
and
directed
us
to
another
counter
on
the
corner.
Even
though
the
shoes
were
in
the
same
area
where
she
puts
away
her
shoes,
she
gave
us
even
more
attitude,
even
after
we
returned
all
the
balls
and
water
cups.
I
understand
that
places
have
rules,
but
the
lack
of
explanation
and
the
snobby
attitude
towards
first-time
customers
was
completely
unwarranted.
How
are
we
supposed
to
know
the
rules
when
none
of
it
is
explained
prior,
and
there
were
hardly
any
signs
explaining
where
drinks
were
allowed
and
where
shoes
needed
to
be
returned?
Treating
customers
with
such
disrespect,
especially
newcomers,
is
unacceptable.
This
experience
has
left
a
lasting
negative
impression,
and
I
have
no
intention
of
ever
returning
to
this
establishment.
We’ll
stick
to
KingPin
for
our
bowling
needs
since
they
provide
far
better
service
in
all
possible
aspects.
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