I called and asked about the steps to either re freezing an account or cancelling a membership. All i was told to do was email or come in to the gym to do so. So i emailed the club and the next day they had responded with all of these fees i was going to have to pay and that there was a 30 day cancellation notice. I was not informed of this when i called and pretty taken back. Typical corporate business though trying to get every penny they can out of people. The worst part was the back and forth emails that was exchanged. The staff became very unprofessional and rude very quickly after being called out on their mistake by not explaining their policies. They jumped to the old “it was in the contract you signed years ago” line. Like anyone ever remembers the specifics in those. Good business would be to kindly remind someone of said policy when cancelling but what do i know! I wouldnt recommend this place to anyone as they are just clearly about protecting themselves and taking in as much money as they can. If i could give a negative star review i would 😄 *RESPONSE TO ANYTIME FITNESS REPLY BELOW* I did not call to ask about coming back or what to pay off. I called and asked if my membership was still active or not. I called back a second time to ask if the other two memberships were still frozen. I then proceeded to ask the steps to either re freeze them OR cancel. All i was told was to either come into the club or email the club. At this point, good business practice would be to remind the customer of said cancellation policy of 30 days. No one is ever going to remember these details trust me. I have worked at gyms and worked in HR for a very long time and have alot of experience with contract language. It is always in the customers best interest to be upfront about these details so they are not blindsided like we were about extra fees and charges Also, our auto pay was messed up many times and fees were not drafted due to your error. Say what you will, but i came in countless times to fix these and this is why late fees were refunded. Personally attacking us or mentioning financial information on these reviews is not a good loom either for your business just fyi. I know its always upsetting when youre called out on the misinformation you provided, but a manager should step in and rectify a situation and ask how to make it better. Not provoke it by doing what youre doing. I hope anyone who reads this sees what unprofessionalism you are displaying here.

Did you know the only way to stop your membership from automatically renewing you have to send notice by Certified Mail?? All this company cares about is getting your money. I did not like this facility and I didn't feel safe working out here. Nobody wears masks and all the tvs are Fox news and there's no way to change them.

Small gym. Limited equipment. Not sure how it would work on a busy day. I go in early to beat the crowd. Depending on when you go in, bathrooms can be dirty... Monday mornings. For the most part they do a good job cleaning the facility.

Overall a good gym. Having paper towels, spray, and trash cans to wipe equipment is hit and miss. Getting stuck inside with a broken door and no staff in the bldg. sucks.

This anytime fitness offers great location and great prices. The staff is very friendly and helpful with answering any questions. The gym is spotless every single day including the equipment and especially the bathrooms. The manager Makenna is super approachable and knowledgeable. You feel safe and comfortable I would recommend this gym and staff to anyone that wants a new environment.

I love this gym! The team is super friendly and welcoming to people of all fitness levels, and are always willing to share encouragement and advice. the atmosphere is welcoming and the members span all ages and very respectful of others. You can always find the machine you want, when you need it. This place is so ridiculously awesome, it's like finding your neighborhood gem! Shoutout to Makenna and Nick, you two are the best!

This is a great gym. McKenna is a super manager and is very supportive of members. Mandi who leads Silver Sneakers class is challenging. Everyone loves her. Nick is a fantastic individual trainer. You got to try this gym

This location is simply the finest of any established, organized, and professional gym I have ever been to. My personal trainer, Nick, is the best at what he does, and the staff are of equal help when fulfilling any of my workout needs.

Mandy is the best trainer! She listened to my goals and is doing a great job at helping me achieve my goals! She has more than met my expectations in a trainer! Not only is she encouraging and a great motivator she also programs my workouts for me so I know what to do when I am working out on my days I am not training with her! I love that she does that because it makes it easy for me to get into the gym and work out! I cannot say enough good things about Mandy!!

Today was my first day at the Tumwater Anytime Fitness gym where I met and shared with Mandy my fitness goals. She was so fun to talk with. This gym has a wonderful variety of everything I could possibly want in a gym workout. I'm looking forward to my first training session with Mandy next week.

This gym is literally the best ATF in the area. Private restrooms are a must for me. Very good spread of machines as you would expect. Others ATF gyms in the area just don't compare. Definitely could have a few more machines I like, but it's not a big deal. Definitely worth the $$$!

Management is attentive and responsive. I had an issue and they took action immediately. I also appreciate the manager personally calling me to inform me I left my headphones there.

Decent AF. Met a fellow New Yorker here. Place is clean, lots of showers, thou I didn't use them.

The staff here are awesome. They are very nice and friendly. The facility is very clean as well.

Best gym around here! The staff is amazing, Makenna will take great care of you and the personal trainers do a fantastic job at getting you motivated and helping you meet your goals. Worth giving them a try and if your a Spartan racer you will find some like minded folks to connect with.

It's a small gym but is very well equipped. A little weird they have signs to not drop weights that are ment to be dropped. And anytime has more fees than other gyms like 24 or thrive.

I just joined Anytime Fitness this week. The facility is run by knowledgeable, kind, and professional staff. I've been in at all times of the day/night to observe that it is spotless each time I go. Its a convenient location that leaves me wanting for nothing. I'm very happy with my choice to join.

I drive 30 minutes to go to this gym as opposed to closer gyms. Because the staff is amazing, and it's always as clean as if it just opened the doors for the day.

This Anytime Fitness was clean throughout. The equipment was ample and "all" operable. The atmosphere was upbeat, the staff cordial and professional. I used it for 6 days while visiting family in Tenino. It was consistently the same for the entire week. Great job!!

Great gym. Always clean. Great price. Friendly staff that is always ready to help and listen!

This is by far the biggest rip off gym I have ever experienced. I was charged 3 separate times in one month for a total of 141.00. I called to talk with them, nobody answered and I could not leave a voice message. The following day I received a phone call about payment. I spoke with the manager about the 3 charges, that nobody called me once, I did not authorize a 72.00 charge and a 44.00 charge. I did authorize the 25.00 one which comes out around the first and end of the month. The manager tells me that there is a 20 dollar fee each time they attempt to pull the money out and can't and that is the reason why. Once again nobody once called to notify me, etc.. My membership ends in a month and a half. I canceled my credit card so they cannot continue to have free rein on charging and doing as they please. The manager was attempting to argue with me and was not helpful with any type of solution. I see this small gym as being all about taking as much money as they can. And if you want to cancel your membership it's 200 dollars. Which after paying 141.00 for month would have been worth canceling a few months after I signed up for the gym. The gym is very small and they will take advantage of your money any chance they can get. I am going to file a complaint to the better business bureau and possibly a court motion, just bases on the principle of taking advantage of people when they get the opportunity.

This gym is the first gym I ever really signed up for and dedicated time to. The facility is clean, there is various equipment, and the staff are super friendly. They take that extra step in making sure you are comfortable, and armed with knowledge on how to improve yourself, whether it be just your overall fitness or a specific goal you're trying to attain. If you ever need a personal trainer, all of the staff is very approachable, professional, and knowledgeable. Highly recommend coming here.

This gym is awful, they overcharged me and were extremely rude to me when I asked them about it. they literally charged me almost $200 in one month then they told me it was due to fees. Worst customer service I’ve ever experienced any gym. I do not recommend this gym at all.

I have been a member for years. Besides working out on my own I also go to Silver Sneakers with Mandy. Starting tomorrow I will train with her while she helps me attain a certain goal.

Love this Anytime Fitness! The staff feels like a bunch of friends that I'm always stoked to see, and they have a ton of different equipment

Really nice facility. Large with ample room and plenty of equipment. Restrooms and showers are clean and equipped. Friendly folks running the gym. Will definitely return

Great 24 hour Gym. I picked Anytime Fittness initially because I could workout in the off hours and it’s pretty well equipped. With the new year I’ve started working with a personal trainer(Roni) and he’s coached me past a nagging knee issue I’ve been having for a couple of years and into the basics of strength training and conditioning. The staff is both friendly and helpful.

The staff here is absolutely amazing and the gym is always well kept and clean. The manager Makenna knows how to run the gym and make it a fun place to go. The trainers are very knowledgeable and professional when I see them with clients and I have to mention their cleaner. He works his butt off everyday. They’ve also been adding new equipment periodically which is awesome as a member!! Appreciate you guys.

Tumwater Anytime Fitness is the place to BE. They have the friendliest staff and the friendliest members. Everyone is there to get better and the staff are there to support them as well. I started going in August of 2022 and while I’ve had to take some breaks for school sports, I’ve always enjoyed my time coming here. Their bathrooms are kept clean and it’s the only place outside of my house I feel comfortable showering. If that isn’t enough, this gym comes up with fun challenges that yields rewards such as a free month of membership. I highly recommend!