1/5 Ken W. 3 years ago on Google β’ 2 reviews
My
wife
and
decided
we
wanted
more
info
on
potentially
purchasing
at
Lost
Lake.
I
called
the
number
on
their
website
(
"Tammy"
)
and
left
my
phone
number.
We
never
got
a
call
back.
After
reading
the
reviews
I
see
that
this
is
a
big
problem
-
customer
service,
no
return
calls,
no
apologies
for
being
late,
etc.
Anyway,
since
we
didn't
hear
from
anyone
we
just
thought
we
would
drive
down
and
see
the
place.
We
arrived
about
11:50
am
and
made
a
mental
note
that
the
paper
on
the
window
entrance
"office"
was
close
between
noon
and
1pm.
I
walked
in
and
introduced
myself
and
said
my
wife
and
I
would
like
to
take
tour
and
see
what
sites
are
for
sale.
The
lady
behind
the
desk
didn't
bother
to
say
hi
or
even
introduce
herself.
She
simply
said,
"Do
you
have
an
appointment?
I
said
"no."
She
said,
"Well,
you
need
to
call
the
number
and
ask
for
an
appointment."
I
told
her
that
I
did
call
the
number
but
no
one
called
me
back.
She
didn't
care,
didn't
bat
an
eye,
didn't
say
"I'm
sorry
about
that",
"that's
not
good",
how
else
can
I
help
you".
NOTHING
like
that
all.
She
just
rudely
said,
"You
have
to
have
an
appointment!"
I
was
shocked
since
there
isn't
anything
on
their
website
that
says
appointments
are
necessary
for
a
"tour".
So,
I
was
a
little
dumbfounded
and
said,
"Can
we
just
take
a
walk
around
to
see
the
place?"
She
flatly
said,
"No."
I
shrugged
my
shoulders
and
said,
"OK."
Both
my
wife
and
I
decided
right
then
and
there
that
place
was
removed
from
our
list!
I
don't
mind
security
-
in
fact
security
is
super
important.
What
I
can't
stand
is
rude
customer
service.
It
wouldhwould
been
so
easy
for
the
rude
women
to
just
be
nice
and
sympathetic
-
even
understanding,
but
nope!
She
just
didn't
care
-
maybe
it
was
too
close
to
lunch
time.
Anyway,
she
will
be
the
reason
we
won't
be
checking
out
Lost
Lake.
41 people found this review helpful π