1/5 Alex 4 months ago on Google • 1 review
I
don’t
ever
write
reviews
but
my
wife
and
I
just
had
a
horrible
and
unreal
experience
at
Compass
Rose.
We
used
to
love
going
to
Compass
Rose
but
that
changed
yesterday.
My
wife
had
picked
out
a
puzzle
and
we
kept
browsing
the
store
for
more
gifts
when
all
of
a
sudden
we
noticed
an
employee
following
us
around.
She
followed
us
around
for
about
5
minutes
(who
knows
how
long
she
was
following
us
before
we
noticed)
all
over
the
store.
Feeling
very
uncomfortable,
we
decided
to
head
to
the
register
to
pay.
As
we
were
approaching
the
register,
the
lady
that
was
following
us
stopped
my
wife
and
asked
if
she
could
hold
onto
the
puzzle
while
we
kept
browsing
(mind
you
we
were
already
approaching
the
register,
we
were
only
2
steps
away
max).
Confused
and
startled,
my
wife
agreed,
but
the
passive
aggressive
manner
in
which
the
employee
snatched
the
item
after
following
us
all
over
the
store
left
her
overwhelmed.
We
decided
to
leave
after
that
incident.
My
wife
left
the
store
extremely
embarrassed
and
in
tears.
She’s
never
been
suspected
of
stealing
and
wasn’t
sure
why
we
were
profiled.
I
asked
one
of
the
workers
about
the
incident
only
to
be
told
they
train
their
employees
to
ask
customers
to
take
items
to
the
register
to
free
up
customers
hands.
We
were
there
for
15
minutes
and
not
once
did
we
see
or
hear
a
worker
offer
anyone
to
free
up
their
hands.
First
off,
we
had
one
small
puzzle.
My
wife
was
holding
the
puzzle
in
one
hand
so
she
had
her
other
hand
free
and
my
hands
were
completely
empty
so
that
excuse
doesn’t
make
sense.
Secondly,
I
don’t
have
a
problem
with
employees
asking
to
take
my
items
to
the
register
while
I
browse.
If
anything
I
prefer
that.
What
I
do
have
a
problem
with
is
being
followed
around
the
store
and
being
confronted
by
a
passive
aggressive
employee
as
I’m
walking
up
to
the
register.
While
I
was
talking
to
the
employee,
there
was
a
person
next
to
the
entrance
with
her
hands
full.
I
asked
why
they
haven’t
asked
to
take
her
items
to
the
register.
She
couldn’t
give
a
straight
answer.
For
some
reason,
the
employee
kept
saying
“we
don’t
have
an
issue
with
people
stealing.”
What
an
interesting
sentence
from
a
retail
worker.
I
then
asked
if
you
don’t
have
a
problem
with
people
stealing,
why
would
you
follow
us
around?
Again,
no
straight
answer.
She
just
kept
denying
that
her
coworker
was
following
us
around.
They
made
my
wife
feel
like
a
thief
and
they
couldn’t
even
apologize.
They’re
going
to
respond
to
this
review
and
try
to
apologize
and
say
that
they
strive
for
excellence
and
that
they
make
mistakes
sometimes
especially
around
the
holidays
because
it
gets
“crazy”
(
there
were
maybe
7
customers
in
there
max
with
at
least
5-6
employees
working)
and
hope
that
we’ll
be
back,
etc.
They’ll
try
to
act
nice
and
understanding
in
their
response
but
just
know
in
person
they
are
very
passive
aggressive
(almost
aggressive
the
way
the
lady
stopped
my
wife
right
before
getting
to
the
register
and
snatched
the
puzzle
out
of
her
hand),
disrespectful,
and
will
make
you
feel
like
a
shoplifter
all
while
trying
to
belittle
you
if
you
even
dare
to
ask
why
you’re
being
followed.
This
was
the
most
uncomfortable,
weirdest,
and
most
intrusive
experience
we’ve
ever
had.
We
don’t
want
an
apology,
we
don’t
want
them
to
make
things
right,
we
just
want
people
to
know
the
experience
you
might
have
if
you
shop
at
Compass
Rose.
