DICK'S Sporting Goods image

DICK'S Sporting Goods

Clothing store Shoe store Sporting goods store Sportswear store Bicycle store Outdoor sports store Fitness equipment store Outdoor clothing and equipment shop Golf shop Hunting and fishing store Baseball goods store

Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness. People often mention store, service, items, customer, helpful, find, return,


Address

625 Black Lake Blvd SW, Olympia, WA 98502, United States

Website

stores.dickssportinggoods.com

Contact

+1 360-999-5607

Rating on Google Maps

3.70 (400 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: store (15) service (12) items (8) customer (7) helpful (6) find (6) return (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Crystal C. 1 year ago on Google
    I just want to say that the 2 men working in the shoe department at the Olympia store are amazing. I went in a month ago looking for a good supportive, comfortable shoe and Evan was super helpful. I had ankle surgery 4 months ago and he helped me pick out the best shoes. Then the other day I called 6 stores to see if they had these Sorel boots in store. Nobody had them except you guys. Dylan I, and Evan were so helpful and I thanked both of them. I drive an hour and a half because I hate ordering online. Your store always has the new stuff I’m looking for and all your employees are so helpful and kind. Kaycee was my cashier and I thanked her as well. It’s not often that you find kind helpful young adults working. Thank you Dick’s Sporting Goods for great customer service.
    3 people found this review helpful 👍

  • 5/5 m d. 2 years ago on Google
    We purchased ankle braces at a different location and was also overcharge and realized that the items were swapped. We decided to come in to this location to exchange for the correct ones. Haley was helpful with the exchange and Alanda helped assist. Alanda understood the frustration we experienced at the other location and decided to discount us for the inconvenience. The store was also clean and organized. They have great staff working there.
    1 person found this review helpful 👍

  • 1/5 De P. 2 years ago on Google
    Seniors beware! This store is not for the Mature or Seniors. I stopped in to make a quick purchase for an item I had in mind but being a senior we know restrooms are needed but I for one was not amused to be escorted to the restrooms only to find both men and women’s rooms posted as out of service. Even more amazing was that the young female clerk armed with keys in hand while realizing my urgent need could not bring herself to open the door for me. The slight left me with no recourse but to run from the store to seek relief. The management of this store has regrettably chosen to run this store in this not so user friendly mode. Needless to say DICK’S brand is lost to me.
    1 person found this review helpful 👍

  • 2/5 Jaree J. 1 year ago on Google
    I always feel like I’m being profiled in this store. I can’t shop in peace without someone right next to me or on the side same isle might as well be in the same household type of feeling. It’s berserk. Can I just browse look feel touch put back or purchase without you all glaring at all angles as the actual thieves are walking out the door with items you won’t even call the cops about but your on me from the door lol I hate the feeling.
    1 person found this review helpful 👍

  • 1/5 r s. 6 months ago on Google
    Found the tailgate bbq online i was looking for and checked stock with three available. Arrived a few hours later and could not find it. A nice girl looked around for 20 minutes and they were no where to be found. Finally she said I show 3 are here too and I saw them earlier and we can’t find them. You could go to Issaquah they show two….what a waste of time. Amazon will deliver tomorrow. Good luck staying in business, i for one won’t be back.

  • 5/5 Amanda M. 2 years ago on Google
    We went up here because my husband was looking for a bicycle for himself. Josh helped us and he was very nice and knowledgeable about the bikes. The store was really clean and the cashier was very nice.

  • 2/5 Wendy T. 5 months ago on Google
    While I love a lot of Ducks items, I tried to return a couple items and thought I had the receipt which I did not! They wanted to give me $2 per item for 3 items which I paid well over $300 the tags were on the items! They do not look up purchase with your debit card. The checker gal was less than useful! Buyer beware

  • 2/5 Karna Grenon B. 10 months ago on Google
    Purchased two pairs of Brooks for $306 less then two months ago. One pair has a defect, the rubber on the back of one shoe has come unsealed. They will not return or replace. Won’t be purchasing shoes from them anymore.

  • 5/5 Krystal P. 9 months ago on Google
    Victoria and the Manager Kimberly went above and beyond to ensure that I got the kayak I went in to purchase. Very friendly and respectful. Kudos to them!

  • 5/5 Original_Jonny_Rob 10 months ago on Google
    I have to give credit where credit is due. Dylan Irwin in the shoe department impressed me with his customer service and people skills like I've never seen before. I was an Operations Manager for a lot of years and have been in customer service in corporate my whole career. So it's safe to say I know customer service. His attentiveness and the care he shows with absolute kindness to his customers blew my mind. Dylan is the kind of employee I would look for and hire. Thank you Dylan, you're appreciated more than you know 🙂

  • 5/5 Thomas J. 1 year ago on Google
    Great place. Bought a nice bright rechargeable flash light. Clean store. Helpful clerks.

  • 4/5 Raymond A. 1 year ago on Google
    Large selection of clothing and sporting goods. The theft problems in the area Mahrer it tough to try on a jacket comfortably but not impossible

  • 5/5 Rose O. 1 year ago on Google
    All staff at this store are so wonderful! Customer service is first priority here. Dylan and Evan especially helped this senior lady with a tiny mixup on my order and went above and beyond to make it right. They even gave me a gift card for the items that were out of stock, “to make up for my inconvenience “. I was so happy they did this, but it was unexpected amazing customer service. My granddaughter worked at this Olympia store back in 2020, and I know she always gave the same high level of service, so I was happy the staff still offer that now. Thank you both so much for the help and kindness, and service above and beyond.

  • 5/5 Haines F. 1 year ago on Google
    Great place to buy anything sporting good related. Friendly staff and exceptional customer service!

  • 1/5 Nani da P. 1 year ago on Google
    Kicked me and my friend out because he has autism and is black they also put a bounty on my head for 12 doubloons, come forth if you dare challenge me.

  • 1/5 Timothy M. 1 year ago on Google
    Attempted to get some assistance since, the gentleman that was helping us went in the back and Satomi (young, small gal) was extremely rude and said, "you are not allowed back here" and kept saying goodbye and asked me to leave and my response to her was, "not goodbye, see you later, am not leaving, need some assistance". Poor gal showed no customer service qualities and yet she applied for a position that requires working with people and helping costumers as required/often. Evan (young gentleman) was very courteous and eager to assist us which was completely opposite of the attitude that Satomi showed/gave. Satomi acted like one that got hit in the head with an airbag one too many times or probably on her monthly cycle. What is this generation coming to? Sure glad I did a much better job of raising my kids in order to keep them from becoming miniature monsters like Satomi.

  • 5/5 Dan 2 years ago on Google
    Golf Club Fitting with Ashton: Ashton was excellent. He is knowledgeable, highly highly professional, and clearly enjoys his work. It’s a great deal, money very well spent. Call ahead to ask specifically for Ashton.

  • 1/5 Drake D. 2 years ago on Google
    Purchased a bike and a 2 year protection plan, after being informed the bike return was covered with the 2 year protection plan. That was incorrect and the store refused to help. The manager told me over the phone I could return it in store due to the confusion and when I took the bike it to return they said the manger was in the back and couldn’t come out. Very poor service here and won’t be spending hard earned money where it’s not appreciated.

  • 1/5 Vanessa C. 2 years ago on Google
    Tried to return a pair of Nike sweatpants i bought my boyfriend for Christmas because they shrunk a whole size and it didn't say they would. I simply asked for a bigger size and they were condescending and said; "I've never seen that with Nike and we don't do returns once they are washed." They don't have integrity with their products nor people skills. Shop at REI. False advertising too.

  • 5/5 Adventures with Jim and K. 1 year ago on Google
    First time there. Every staff member was polite and courteous. A special thanks to Tayanna (in footwear) who was so helpful and VERY patient with us. 5 STARS....

  • 1/5 Anthony M. 1 year ago on Google
    They like to promise a item will be delivered on a certain day then when that day comes around and the items don't show up you call to find out what going on and find out it still hasn't been shipped a week later. Completely unprofessional, won't get my business again.


Call +1 360-999-5607 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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