1/5 Alex 4 months ago on Google • 4 reviews
Absolutely
disgusting
customer
service.
The
worst
experience
I
have
ever
had
at
an
establishment.
I
am
a
paragon
of
patience
and
they
turned
a
slight
error
into
such
a
monstrous
and
uncomfortable
situation
that
it
would
be
criminal
of
me
not
to
try
and
warn
others
of
the
unpleasant
experience
you
will
likely
encounter
if
you
go
here.
Everyone
has
bad
days
and
hard
times,
but
when
I
visited
this
place
today
as
I
used
to
often
do,
there
was
no
line,
it
wasn't
busy
in
the
slightest.
Lucky
me
I
thought.
Oh
how
naive.
I
ordered
several
drinks
and
meal
items,
tipped
generously
and
made
my
way
home.
However,
upon
getting
home
and
taking
a
sip
of
my
drink,
I
found
it
to
taste
like
nothing
but
carbonated
soda.
Looking
at
the
drink
in
a
clear
container,
it
was
pale
and
practically
colorless.
A
sad
sight
for
a
32
oz.
I
called
them
right
away
and
informed
them
that
the
drink
had
been
improperly
prepared
and
had
no
taste.
They
said
to
come
in
right
away
and
they
could
fix
it.
However,
it
is
not
easy
for
me
to
leave
the
house.
It
was
a
rarity
I
was
able
to
get
out
for
my
initial
trip.
Plus
I
had
hot
food
to
enjoy.
I
asked
them
if
I
could
please
come
and
claim
my
drink
at
another
time.
To
which
they
told
me
very
flatly
"No,
it
would
have
to
be
the
same
barista
and
yeah,
sorry."
Right
away,
this
lost
me
all
points
for
them.
I
told
them
that
was
pretty
frustrating
but
that
I
would
come
in
then.
Upon
arriving
and
telling
them
mine
was
the
drink
to
remake,
I
asked
to
speak
with
a
manager.
They
told
me
"One
moment,
ill
get
the
managers
number."
Already
pretty
weird
that
there
is
no
management
on
the
floor
apparently.
After
waiting
an
awful
long
time
for
again
somewhere
with
no
line,
the
woman
finally
came
back,
incredibly
rude
and
dismissive.
She
said
"I
am
not
going
to
give
you
my
managers
personal
number"
(No
one
ever
asked
for
it?)
and
then
gave
me
a
number
she
said
belonged
to
corporates.
When
trying
to
ask
clarifying
questions
the
woman
kept
cutting
me
off,
insisting
she
had
given
me
all
of
the
answers
((hard
to
tell
when
the
story
kept
changing))
and
just
in
general
treated
me
like
a
problem.
Needless
to
say
I
have
placed
a
call
into
corporate,
where
their
voicemail
encouraged
"if
you
want
to
speak
to
someone
right
away,
call
our
cafe".
I'm
sorry,
you
mean
the
cafe
I
was
just
dismissed
at
and
treated
like
an
issue
because
I
had
the
audacity
to
point
out
an
erroneous
error?
Its
not
like
I
asked
for
ice
and
they
put
ice
in
there,
I
asked
for
a
certain
drink
and
got
water.
Like,
that
is
an
actual
issue.
But
no,
if
you
dare
to
try
and
speak
to
someone,
you
will
be
almost
combatively
brushed
aside.
Save
yourself
the
grief,
pass
up
this
place.
Was
boycotting
Starbucks
for
how
gross
they
are
and
thought
this
would
be
a
good
alternative.
Have
been
going
here
for
years
without
issue.
The
one
time
I
say
something
I
get
this
ridiculous
display.
So
sad.
So
pathetic.
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