Featured Reviews


Frequently mentioned in reviews: Chris (29) Black (26) Lake (26) Plumbing (19) called (15) leak (13) plumbing (11) recommend (11) house (10) work (10)
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  • 5/5 L A. 8 months ago on Google • 10 reviews
    After reading the great reviews, I called Black Lake Plumbing. We had a long "to-do" list at our 30+ year old house with several issues we had neglected over the years - 2 toilets weren't working, bathroom sink/faucets were leaking, and we needed 2 new outdoor faucets installed. They were able to come much earlier than expected. Sean and Mark were knowledgeable, friendly, honest, hard working, and best of all, thorough. I do wish I had found them years ago, it would have saved me a lot of time, money, and stress. In a matter of hours, everything that was wrong in our house was "magically" working again! We are grateful. Thank you for your most excellent service.
    1 person found this review helpful 👍

  • 5/5 Deb A. 1 year ago on Google
    We discovered a broken pipe under our house this morning around 10:30am. It was beyond our DIY capabilities so we called 3 companies, one of which we’ve used before. They couldn’t get us in until next Friday. We haven’t heard back from the second company yet. Black Lake returned our call immediately, and thought they could fit us in tomorrow which was great. An hour or so after speaking with Chris, he called back and said that they could be over around 3 today. They showed up on time and had the pipe repaired in 30 minutes. We shall be giving them future business and recommending them to everyone! Thank you Chris and Black Lake Plumbing!🐾
    1 person found this review helpful 👍

  • 5/5 Heidi L. 3 months ago on Google • 12 reviews New
    My kitchen sink was not draining and I was stressed out. I made an appointment with Black Lake Plumbing and they showed up early and fixed the problem quickly. They went underneath my house and found the clogged pipe and took care of everything. Sean and Mark were super kind and respectful, very nice and easy to work with. The bill was a couple hundred dollars LESS than what I was expecting so it was literally making the best of a bad situation. Thank you!

  • 5/5 Nick B. 2 months ago on Google • 10 reviews New
    To give 5 Stars is the easiest thing I will do today. Thank you for your hard work in all aspects! There is something still to be said for using a locally family owned business. Integrity is still a value and the respect for a client is still accounted for. I mainly worked with Chris and Sean, both are excellent at what they do. There is no B.S. talk, timely, reasonable, and great with communication. There are no doubts in using Black Lake Plumbing again for me!

  • 5/5 Jack O. 3 months ago on Google • 5 reviews New
    Called BlackLake today to have them install a replacement Hot Water Recirculation Pump for me. The team arrived in less than one hour and installed the new pump in 30 minutes! BlackLake will get any / all of my plumbing work in the future. Thanks!

  • 5/5 Lori S. 1 year ago on Google
    I cannot say enough good things about Black Lake Plumbing LLC! I called them to get a new sink and dishwasher installed. From the start they were thoughtful and professional. They are very organized and efficient. They kept me informed of what was going on through the process. They cleaned up after they were done and on top of it all they were so friendly. Highly, highly recommend.

  • 5/5 Jen J. 1 year ago on Google
    Very responsive and professional. He answered the phone straight away and scheduled me the next day. I had a leak in the main line to my home. They arrived and quickly dealt addressed the issue. So awesome. Thank you!

  • 5/5 Jennifer T. 1 year ago on Google
    I reached out to Black Lake Plumbing because of their excellent feedback and I’m so glad I did. They did outstanding work for us. They absolutely earn their 5 star reviews. They are polite, hard working, neat, professional, friendly and affordable. I only wish I had found them sooner. Bottom line, call them. You won’t regret it!

  • 5/5 Amy B. 1 year ago on Google
    I called Chris at Blacklake plumbing to fix an outdoor leak in the main water line. He was very responsive. I did not know where the leak was on the 200 foot line. He recommended using Simply Leak Detection company to locate the leak. Once the leak was located, Chris came out the next day and repaired the leak. I am very satisfied with Blacklake plumbing. Chris was professional, on time, and price was good. I highly recommend this compant.

  • 5/5 Evan K. 10 months ago on Google
    Quick response, pre called before arrival, polite and courteous, once they found the problem they were able to show me and explain resolution, resolved in timely manner. This is the true definition of elite customer service.

  • 5/5 Jammin J. 1 year ago on Google
    I called Black Lake Plumbing for a clogged toilet, thinking they would be booked out at least 1-2 weeks. There were here to troubleshoot one hour after the phone call. And one hour later, they were gone, with my toilet and kitchen sink working perfectly. I am shocked and delighted by this experience. I will use this company again, when needed. And, I will whole-heartedly recommend them to anyone who needs plumbing services in the Oly area.

  • 5/5 Nancy L. 2 years ago on Google
    I’ve needed Chris’ services twice now, first for a ruptured pipe in my crawl space that was leaking massive amounts of water and recently for a another leak that the PUD had alerted me to. Chris repiped my house after the first leak, it was done quickly, without any mess and at a really good price. He came out and diagnosed my current leak as being between the meter and my house so I am going through the process to have that leak located and will have Chris back to fix that leak too. I recommend Chris for any plumbing job, without reservation!

  • 5/5 Mishelle P. 10 months ago on Google
    EXCEPTIONAL service from start to finish! First of all, THEY ACTUALLY ANSWER THE PHONE when I called to make an appointment about my rusted, broken, 23 year old toilet flange. Then, they were actually able to send someone out to fix my problem the next day. My toilet flange was rusted through, and Sean was able to set a new horn gasket over the old, unusable flange (rather than rip out my flooring, forst floor ceiling, etc. bc said flange was attached to the pipe). (Sorry. Didn't get a picture of that!) They then installed my new toilet for me. Sean and Mark were quick, courteous, knowledgeable, and friendly. I'm one of those quizzer homeowners who like to learn about new things, and Sean was a very patient instructor. I learned a lot and he saved me a lot of time and money! I highly recommend Black Lake Plumbing in Olympia.

  • 5/5 Diane W. 1 year ago on Google
    I called Black Lake Plumping and spoke to Chris. We were have water discoloration issues and did not know the origination. Chris was not only pleasant but very professional. He came out the same day and identified the problem. The water had cleared by the time he investigated. When asked how much I owed him there was no charge. I chose this company from google reviews and would not hesitate to use them again or recommend them to anyone in need of plumbing services. Thanks Chris!

  • 5/5 Mary B. 1 year ago on Google
    I had a brand new tankless water heater that was not igniting. I was beside myself. He came within hours took a look and tested it and (of course) it worked. He refused to take any money from me as he insisted he did nothing. What integrity. If I ever need a plumber for something Black Lake Plumbing will be my choice.

  • 5/5 Katherine L. 1 year ago on Google
    Chris and his crew at Black Lake Plumbing did great work for our family! They were super responsive, came out within days and did a superior jib. We finally found our plumber and will be using them again and again! Highly recommend!

  • 5/5 Sidonie Winter P. 1 year ago on Google
    Although fully booked, Chris responded to our emergency and installed a new water heater next day. We are very happy and highly recommend the Black Lake plumbing to everyone who seeks a highly professional, well priced, five star service. Well done.

  • 5/5 Cindy J. 1 year ago on Google
    I had an issue with a toilet that I wasn't able to resolve myself. They came out, and were very professional. Once the issue was resolved, they talked to me about potential causes and what I can do to prevent problems in the future. While they were here I had them fix a couple of showerheads that I had installed myself. I will definitely call on them again. They are very easy to work with!

  • 5/5 Jane S. 1 year ago on Google
    We discovered a leak under our house just as we were leaving town. I called Chris at Black Lake and he agreed to have someone out first thing the next morning despite our being gone for several weeks. The cost was reasonable, and his responsiveness was awesome. He called me late the next morning to let me know the leak was repaired. We will use him again, and we highly recommend you give him a try.

  • 5/5 Kayti M. 1 year ago on Google
    We had old washer valves that needed replacing, we started the work ourselves but discovered the fittings were outdated and required more work than we were prepared for. I didn’t think we’d be able to get anyone out the same day but I called Black Lake and they were at my house in 45 minutes and done an hour after that. They were incredibly responsive, friendly, and really reasonably priced especially for such short notice.

  • 5/5 Michelle A. 1 year ago on Google
    Our guest toilet went on the fritz on a hectic morning. I called my usual guy but they were days out. I called Black Lake next based on their rating. Chris the owner not only answered but came out within the hour! WHAT? Unheard of service these days for sure! He tried to fix it without charging but in the end had to replace the innards so had to charge but was totally reasonable. I got a "new toilet" and Chris got a new customer... Plus he's just a really nice guy : ) Call Black Lake Plumbing FIRST!

  • 5/5 A W. 1 year ago on Google
    Called Black Lake Plumping late on Monday afternoon, spoke with Chris, and he was out early Tuesday morning. The service was excellent. Chris was so helpful, explained everything that was needed, and had our faucet repaired in less than an hour. I use Black Lake Plumbing for all my plumbing work!

  • 5/5 Michael M. 2 years ago on Google
    Had a mysterious problem appear over Christmas with our downstairs toilet not flushing properly, so that any waste we sent up would come right back into the bowl. We waited a couple of weeks for the snows to go away before calling. The professionals at Black Lake Plumbing were able to come out immediately, and while they didn't find a problem now, were able to connect the dots and discover the cold weather had likely frozen a valve in the pump that was preventing the waste from being removed. No charge for the diagnostic was a great surprise and I wouldn't hesitate to call them again.

  • 5/5 Scott M. 2 years ago on Google
    My water supply line broke in the middle of a major winter storm. I thought it might be weeks to fix. Chris and company showed up right away and gave me some options. I chose what to do and they were back two days later and restored water to the house in a couple hours. Friendly, knowledgeable and efficient for a fair price. I couldn't be more happy with their work and higly recommend Black Lake Plumbing. They're my go-to plumbers from now on!

  • 5/5 Anthony P. 2 months ago on Google • 2 reviews New
    Guy were on time and professional. Very fast at what they do. If I ever need plumbing services again, I'm calling this company.

  • 5/5 Brian M. 3 months ago on Google • 1 review New
    Chris and his crew are top notch and we're very quick to get out to a service for my mom when she had a couple cracked pipes because of the freeze. If I could give 10 stars, I would!

  • 5/5 Catherine M. 3 months ago on Google • 2 reviews New
    Chris and his team were terrific for the many reasons. The following are just a sample of why: 1) In spite of my age, they didn’t talk to me as if I was too old to understand. 2) They arrived at the scheduled time. 3) They completed the job faster than I anticipated, in spite of mud and rain. 4) Chris let me know about potential problems that will pop up in the future (my house is ancient). 5) Everyone was courteous and friendly 6) Chris made sure I knew to contact his business if the problem reoccurred. I highly recommend Black Lake Plumbing!

  • 5/5 Tim V. 4 months ago on Google • 1 review
    I called Black Lake Plumbing with a hot water issue. Leaking pretty steadily. Scheduled a next day inspection of the issue. Two workers showed up, discovered the problem (the tank had actually split open. I was lucky it hadn't blown completely), and even had a replacement in the truck. Less than two hours later, I had a new unit installed. This was less than 24 hours after my initial call to Chris. The cost was competitive, the two workers were very professional, and I avoided a catastrophe. I can't thank Chris and his crew enough. Black Lake Plumbing will be my first call should I need plumbing needs in the future.

  • 5/5 J B. 2 months ago on Google • 1 review New
    Quick and easy. Had a leaky tub faucet caused by the hot water handle, they came out, fixed it in no time, and for cheap. Very professional, very kind, and very affordable. Definitely coming back here if I need other plumbing help.

  • 5/5 matt r. 1 year ago on Google • 2 reviews
    The Black Lake Plumbing team is exceptional. Chris and Shawn replaced an original cast iron waste pipe in our 1920’s home. They quickly diagnosed the problem and carefully opened walls to access the drain. Chris and Shawn are friendly, patient, and skilled. We won’t hesitate to hire Black Lake Plumbing again.


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