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McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

One of the Most Revieweds in Omagh


Address

Dromore Rd, Omagh BT78 1QZ, United Kingdom

Website

www.mcdonalds.com

Contact

+44 28 8224 0916

Price rating

$ $$$

Rating on Google Maps

4.10 (1.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 11 pm
  • Friday: 7 am to 1 pm
  • Saturday: 7 am to 1 pm
  • Sunday: 7 am to 11 pm
  • Monday: 7 am to 11 pm
  • Tuesday: 7 am to 11 pm
  • Wednesday: 7 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: order (21) staff (20) good (17) service (13) cold (10) drive (9) McDonald' (9) friendly (9) people (8) Good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Es D. 9 months ago on Google • 935 reviews
    Unfortunately the app didn't seem to work, so I spent 10 minutes trying to sort that. Would have used a human to order, but they weren't around, people waiting.. Ordered and received my food, but it had an aftertaste you don't normally get with the McMuffin, so not sure if the oil was old or what. Sadly, not very good experience.
    3 people found this review helpful 👍

  • 3/5 kaguya 1 year ago on Google
    a kid became the reincarnation of godzilla as he screeched at ear bleedingly high frequencies and body slammed his 4 stone body onto my tray of food resulting in an eruption of pain and agony for his body as shards of greasy chicken nuggets pierced his skin The bathroom smelled nice
    2 people found this review helpful 👍

  • 1/5 Emily C. 1 year ago on Google
    Messed my fricking order . I asked for Big Mac I got a quarter pounder , never going back to McDonald’s omagh. I hate quarter pounder !
    1 person found this review helpful 👍

  • 1/5 stephen f. 9 months ago on Google
    Fries were cold, milkshakes bulging over edge and spilt all over the place, customer service is terrible!! 100% will not be going here again as this is a recurring Experience!! Deserves no stars!!!!
    1 person found this review helpful 👍

  • 2/5 Justine E. 10 months ago on Google • 91 reviews
    Rude staff on speaker complete language barrier and lack of customer communication skills!! Landed up driving round the drive through without placing an order. Then ordered inside where a nice man with people skills took our order in seconds. Halloumi fries were extremely salty and over done manager woman gave a refund and was very rude! We eat there very often and we're given lots of stupid excuses 2why it was all bad today! None of which made sense 😕 lack of training and people skills is what I think.

  • 1/5 Me To y. 4 months ago on Google • 68 reviews
    Food is cold, staff are rude, I will not be back here, it's the worst mcdonald's I have ever been to

  • 5/5 Jacqueline N. 5 months ago on Google • 63 reviews
    Went through drive through got pancakes and syrup for myself and daughter as a wee treat. Was lovely.

  • 1/5 graham m. 4 months ago on Google • 55 reviews
    Waited 20 mins for my meal an fries were cold wen I finally got it. Sent them back for fresh fries only for them to be put back into the fryer an reheated

  • 1/5 keith M. 6 months ago on Google • 18 reviews
    Avoid if you are in a hurry. Disastrously slow service for standard menu items. Nobody seems to try or care. Ordered a standard mcmuffin meal and had to park up and wait 10 minutes.

  • 5/5 Jonni G. 3 months ago on Google • 17 reviews New
    Great and clean mcdonalds with enthusiastic staff who are always helpful!

  • 1/5 sharon h. 3 months ago on Google • 4 reviews New
    I don’t understand why the food is always freezing cold. No matter how many times I visit it’s always COLD!!. Prices are going up so find it unacceptable to serve freezing cold food to people. When I stop in Coleraine mc Donald’s the food is always piping hot so it’s obvious there’s some kind of issue with the Omagh restaurant.

  • 4/5 Alyn J. 1 year ago on Google
    Its a McDonald's! Right!? Yup. But I went through the drive through. Staff were really pleasant and efficient and I got my order in a timely fashion and everything was correct.

  • 5/5 Paul C. 3 years ago on Google
    Super fast service, standard McDonald's fare

  • 4/5 ok n. 1 year ago on Google
    its good but once they didnt give me sauces and another 2 times they mixed up my order

  • 5/5 daveaitch1 1 year ago on Google
    Stopped for breakfast after a very long journey with the family, it was superb. Easy parking, polite and quick service with a smile and when an order was made wrong they changed it with no issue, excellent.

  • 2/5 Annette F. 2 years ago on Google
    Ordered through app today. Really disappointed as went order came out it was missing a drink. Unfortunately did not check rest of order until halfway home, then realised a full meal was also missing had to return to restaurant. Really poor service, thought the click and collect service was supposed to make the service more convenient, definitely not the case. Really disappointed.

  • 3/5 syam d. 1 year ago on Google
    Good one. Huge parking space. Staffs are ok. Not so friendly enough for a McDonald. But the food is really good. The recipe works out very well.

  • 2/5 Josephine M. 1 year ago on Google
    Went here today the two stars are for the hot chocolate it was lovely, waited ages for the food when we got the food and took out to the car it was cold all the food was cold. The hot chocolate was hot but I have had it lukewarm out of here, not worth while going here food definitely not good.

  • 5/5 Joann T. 4 years ago on Google
    Always good

  • 2/5 James Q. 4 years ago on Google
    Arrived and the place was locked up as the software system had gone down. At least they were allowing people to finish their meals.

  • 1/5 Jenny K. 4 years ago on Google
    staff are all want to be Marley's and fitness models with no manners!

  • 5/5 daria c. 4 years ago on Google
    Great food, people think the cheese is plastic but it's not!

  • 1/5 Scott M. 4 years ago on Google
    It was horrible waited 20 minutes for fud

  • 5/5 Max M. 4 years ago on Google
    Good

  • 3/5 CaiusTV M. 1 year ago on Google
    Too many screaming baby's sneezing on my food but staff is nice

  • 2/5 Ian D. 1 year ago on Google
    Disappointing service at the drive thru today. Order taker clearly bored and seemed annoyed that I wanted lots of different items. No ice cream or milkshake either. Then after being parked up they forgot one of the items which we had to go back in for. Thankfully the food was good! Update. Today we ordered via click and collect (which means no sauces!). Waited a good few minutes for the order (it was busy), when it arrived it was not as warm as it could have been. Okay, it was busy. However this time three items were missing from another admittedly big order. Unfortunately we were away before we realised.

  • 3/5 Medard S. 1 year ago on Google
    Long wait for simply Big Mac meal. Popular place in the evenings to late where young generation tend to hang around.

  • 1/5 Anthony R. 1 year ago on Google
    The only mc donalds that i know that when your willing to pay for extra sauce on your burger your not aloud ... And the staff seems that they don't want to be there they see you standing at the counter and walk straight past you ..... I'll never be back .......

  • 3/5 Hazel K. 1 year ago on Google
    It's Usually good but twice in 2 days my burger was cold

  • 5/5 Kevin H. 1 year ago on Google
    Best cooked McDonald's I've had, not a big McDonalds fan, but this was by far the best I've had.

  • 3/5 Collette S. 1 year ago on Google
    Everytime I go through the drive thru the fries are not warm enough and the container can sometimes only be half full. My fries had been placed in a bag but I was asked to go to one of the parking bays as there was a wait on my order. I asked the girl at drive thru window to ensure my fries were exchanged for fresh, hot ones. She said OK but then when given the bag I checked and she had not changed them as they were stone cold.

  • 5/5 sharon b. 1 year ago on Google
    This place has gone downhill lately, especially in our case, nearly everytime we have gone for a drive-through or the order through the app, we have not gotten our order. Reccomend that you check everything they hand you. They cant seem to count past 2 orders. If you only want a couple of things, then go for it.

  • 1/5 John M. 1 year ago on Google
    Ordered a bacon sandwich at the drive thru’ The bacon was barely cooked, instead it was just grease and fat. £5 straight into the bin. Will never try this place again

  • 4/5 Nikki S g. 1 year ago on Google
    Good service , easy to order on the boards , spicy burger was fine , visit it when I am down in omagh

  • 5/5 Monika S. 9 months ago on Google
    Best branch I have been. everything in order, nicely cleaned. very friendly staff. Happy to return..

  • 1/5 GrayNoName 7 months ago on Google
    Much over 10mins waiting time for apple pie. Marked as done after 3 minutes. Rest of time waiting without number on screen.

  • 5/5 Lisa 4 years ago on Google
    Same as all mc Donald's. The staff are very nice but that I guess is because it's my local and be in often.

  • 4/5 Paula P. 4 years ago on Google
    Good and fast food

  • 5/5 Leah M. 3 years ago on Google
    Very good and staff so friendly.?

  • 5/5 Jason M. 3 years ago on Google
    I'm livin it

  • 2/5 Martin K. 3 years ago on Google
    I have eaten here on numerous occasions and always good,but on the drivethru today it was just okay and not warm enough,disappointed.

  • 5/5 Gavin S. 3 years ago on Google
    Very clean, lovely.staff and good implementation of Covid guidelines ?

  • 5/5 paul r. 3 years ago on Google
    Worth the wait

  • 5/5 valerie m. 3 years ago on Google
    Good

  • 3/5 Ian F. 3 years ago on Google
    Food was luke warm

  • 5/5 Joseph E. 3 years ago on Google
    Good quick service. Helpful staff

  • 5/5 Keith M. 4 years ago on Google
    Food was really good, hot and freshly prepared. Restaurant was clean and staff were helpful and friendly. Definitely one of the best McDonald's around.

  • 3/5 Seany G. 4 years ago on Google
    My favourite 1 out of all the 1s around my area

  • 5/5 Francesca p. 4 years ago on Google
    Always great value for money. Staff very friendly.

  • 5/5 DUSK R. 3 years ago on Google
    Nuce food and awesome staff

  • 4/5 Marcin R. 4 years ago on Google
    Good to fast eat or drink after long drive.

  • 5/5 kyle s. 4 years ago on Google
    Table service was good and quick positive motivated staff also seemed good with kids and busy ques

  • 5/5 Sinead M. 4 years ago on Google
    A perfect treat for the grandkids. The tablets are great. I always relax with a voffee and ice cream while the kids enjoy their happy meal.

  • 4/5 Nigel N. 4 years ago on Google
    McDonald's in Omagh is great! Always enjoy my meals here. Food is always cooked to high standard and is always piping hot. Staff are great and always maintain a high professional manner.

  • 5/5 Raimonds L. 4 years ago on Google
    ?

  • 5/5 sean 4 years ago on Google
    It's hard to beat McDonald's.. Lovely every time..

  • 5/5 Sammy H. 4 years ago on Google
    Clean and staff are very friendly and happy to help

  • 4/5 Will C. 4 years ago on Google
    Great food clean premises and fast services.

  • 5/5 John F. 4 years ago on Google
    After a long morning fixing faults for NIE we went in for breakfast this morning 9/2/20 the staff were so helpful and friendly couldn’t do enough for us a credit to the company maybe teach the Enniskillen one how to follow!

  • 4/5 Kieran M. 4 years ago on Google
    Clean and quick

  • 5/5 Seamus M. 4 years ago on Google
    Absolutely Superb Best Mac Donald's so far for Taste

  • 4/5 Patrisha M. 4 years ago on Google
    Cannot be fair in my review as I purchased via the drive through option. I have no negative feelings to state in this area.

  • 5/5 Rodney B. 3 years ago on Google
    Quick efficient service, menu is limited but overall very good considering the situation.

  • 5/5 Colm G. 4 years ago on Google
    Mc flurry flake raspberry unreal

  • 1/5 Deirdre A. 4 years ago on Google
    Not very good..food was cold and item was missing

  • 4/5 Sean B. 4 years ago on Google
    It's McDonald's

  • 5/5 Enrish 4 years ago on Google
    Love it

  • 1/5 Ricky W. 4 years ago on Google
    Possibly the worst McDonald's in the UK and Ireland ... Cold food dirty unhelpful staff

  • 5/5 Tommy F. 4 years ago on Google
    Quick happy staff and helpful

  • 1/5 maria d. 4 years ago on Google
    Very poor all round, was rushed when ordering and when I collected the order at the window they had missed one drink, I questioned the order at the window and was told we would have to deal with it as it was not paid for but was still included in the order and had the wrong toppings on burgers with paper thin meat and no dips very unprofessional

  • 5/5 Danpot 4. 4 years ago on Google
    Like every other McDonald's, can be busy, can be quiet, staff are friendly and food is banging

  • 4/5 Katie D. 3 years ago on Google
    It was lovely

  • 5/5 A K. 7 months ago on Google • 1 review
    Good staff, easy to order on the boards and very friendly people around you, Fast and good service, deffinetly recommend it for people that live or come to visit omagh.
    1 person found this review helpful 👍

  • 1/5 Mickey C. 4 months ago on Google • 1 review
    Food is freezing. Full meal missing plus 2 fries from order when got home. Tried ringing to complain and ye get a robot on the other end 🤬🤬😡


Call +44 28 8224 0916 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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