Chili's Grill & Bar image

Chili's Grill & Bar

Restaurant Bar Hamburger restaurant Family restaurant American restaurant Bar and grill Mexican restaurant Tex mex restaurant

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. People often mention good, order, great, time, service, nice, ordered, minutes, asked, chicken,


Address

3202 S 143rd Plaza, Omaha, NE 68144, United States

Website

www.chilis.com

Contact

+1 402-333-6303

Price rating

$$ $$

Rating on Google Maps

4.10 (1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (15) order (13) great (11) time (11) service (10) nice (8) ordered (8) minutes (8) asked (8) chicken (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Brad C. 11 months ago on Google • 308 reviews
    My wife and I, with our 2 daughters, stop here to eat about twice a month. The food is good and the prices are reasonable. They have a nice selection of food on their menu to please everyone. We will definitely eat here again
    4 people found this review helpful 👍

  • 4/5 Daydreanne L. 2 years ago on Google • 590 reviews
    Went during Chili's birthday today and the presidente margaritas were only $3.13! So we totally had to partake, the strawberry margarita is really good! Also split and appetizer of chips and queso. I got the cajun chicken pasta and she got the country fried steak. 😋 We both enjoyed the food, service was friendly and the place was very clean.
    3 people found this review helpful 👍

  • 5/5 hello c. 1 year ago on Google
    Ask for Joann's table! She will take care of you ❤️! Fantastic service & best chips and salsa Anywhere!!!! 😋 we ordered honey-chipotle ribs w/street corn & coleslaw, sirloin w/shrimp loaded potato & broccoli, Ultimate Smokehouse Combo!(also took to-go fajitas & cheesecakes) Best food Ever! Fall off the bone, tasty & gluten-free options! 😍
    3 people found this review helpful 👍

  • 4/5 A Crowd of O. 3 months ago on Google • 179 reviews New
    Good food . Quesadillas were nice. Service was a little off. Not his fault. A very demanding table (7 people) were next to us. He handled the situation pretty good. The manager did chip in to ease the situation.
    2 people found this review helpful 👍

  • 5/5 Gwinette N. 2 months ago on Google • 45 reviews New
    Food was great just wish could of got refill on ice tea. Had a very fun waiter that made for a comical evening.
    2 people found this review helpful 👍

  • 4/5 Patricia C. 2 months ago on Google • 167 reviews New
    The food was good and the service acceptable. I only wish the place had been cleaner overall. There was debris on the floor and some tables badly needed wiping. We went for a late late lunch and it seemed like someone could have taken the time to clean since they were not busy with diners at all. Consistent quality of food as expected with a chain operation.
    1 person found this review helpful 👍

  • 2/5 Katherine H. 5 months ago on Google • 20 reviews
    Very dim lighting which is nice. The staff is super nice. I ordered the Philly and the sandwich was really soggy so it was hard to eat. There was to much meat on it and it wasn't seasoned well, along with the Mac n cheese, it was just noodles and cheese. I recommend finding a sturdier bread that's more crisp and can hold up sauce more. I'd put less meat on the sandwich and season it alot more. And for the Mac n cheese I'd season the sauce and add a crisp bread crumb top to balance out the texture.
    1 person found this review helpful 👍

  • 1/5 Bill S. 1 year ago on Google
    Took advantage of Tuesday OLDTIMERS Burger. Placed a order by phone. Was told it would be ready in 15-20 minutes. Arrived in 20 minutes, waited in curb side parking for 5 minutes with no other vehicles waiting. No help so I went inside to see young lady on the phone Struggling to take a Order. I decided to go use the restroom while waiting. By the time I got back she was off the phone and assisting me with paying for my order. Did not know that the had switch Systems on how to pay for your meal.. Ended up having a young man come over who said he was a Manager assist in paying my Bill and get me a receipt.This took almost 10 minutes. I couldn't enough get a updated cc receipt with my tip on it by the young lady so I had to have it set to my Email. I left disappointed and drove off only to pull over to find out that all 3 burgers were incorrect with my special instructions!!! I drove back to Chili's and asked for a Manager. Again I had to wait! Finally a Manager named Lexi spoke to me. I was very disappointed and upset at the situation and try to explain the whole thing to her. She informed me that she was the one that took my order over the phone. I just felt she didn't want to have to hear Me constructively vent on how bad the order was and why wasn't it checked . NO OWNERSHIP on the MISTAKES or a simple APOLOGIES... She was more concerned on what she needed to do. I was totally flabbergasted by this And asked her how long you would take to replace the order? She informed me that it would be 15 to 20 minutes. At that point I felt she just didn't want to expedite anything just place it like a new order like my original one. By now I've been at the store for over 45 minutes. I asked for a refund/credit on my CC. She came back and said it was done . I asked her where am I where my receipt was showing credit.. She informed me that she didn't have a receipt for me that it be available in a few days. By now, 1hour passed and I informed her to have the General Manager contact me tomorrow by lunch time so we could discuss how to diescalate the situation Or I would move on. Zero response (2:02pm). I felt I should share this.... Good Luck on Curb-side and some of the staff! Dine in ask for Katie!!!
    1 person found this review helpful 👍

  • 5/5 Avinash 2 years ago on Google
    We were late during the closing time. But we served well with good food.
    1 person found this review helpful 👍

  • 4/5 Matt 2 months ago on Google • 156 reviews New
    I really like chili's, and this one wasn't bad

  • 5/5 K R. 1 month ago on Google • 108 reviews New
    Kicked off the Birthday week at Chili's. I love their 'classic nachos' and get them at least one a year and January is that time. He loves their fajitas and I was finishing up the nachos when the food was delivered and didnt get to taking photos of them, he does steak and chicken for myself but always amazing. Everything we ate was amazing and service was great. We will be back for sure!

  • 1/5 Alysha R. 3 months ago on Google • 23 reviews New
    My daughter and I unfortunately got food poisoning after eating here. Ive have great experiences at chili's in the past. But my 4 year old and i both ate the chicken crispers and no one else got anything. So sad but i probably wont go anymore...the service was great though!

  • 3/5 Travis John P. 9 months ago on Google
    To get happy hour pricing you have to sit in the bar, not in the restaurant. Everything was an upcharege; ranch, root beer. Dropped $150 for family dinner for an okay experience.

  • 5/5 Stephanie H (. 1 year ago on Google
    Took my took my son and grandson. Grandson had not been there before we ordered dinners from the 1099 each menu and had a great rainy night evening. Food was good and service was good 😁 also got the big appetizer platter. It was awesome and a great way to spend a second or third rainy day in a row.

  • 5/5 Alayna C. 2 years ago on Google
    Food was okay this time. I enjoyed the mango chicken and both my friends got burgers. They were less than impressed, but that seems to be their opinion on just about every place in town. Was nice to get the free chips and salsa. We devoured the bloom petals as our appetizer for the 2 for $25 so quickly I wish we had ordered a full appetizer instead of the half one. The friends did say the fries were great!

  • 3/5 Dan S. 2 years ago on Google
    Went this evening and it was very emptybut we still had to wait (short on staff). Once seated, the host got our drink order. He was not able to take the alcohol order due to his age and messed up one the drinks and another only came half full (root beer float). Our waitress was wonderful and main reason for any stars, but had too many tables so it took a while when we requested something. She quickly corrected the host errors. Food came out mostly correct and some of the items did not taste good (the rice). Since our waitress did not bring the food, I won't blame her for the mess ups, but she again quickly corrected them. We used to frequent this place, but noticed service and quality go down hill. We tried again tonight in hopes that things had changed, but will likely not be back.

  • 5/5 Ray P. 5 months ago on Google
    Great experience. Great food. The medium steak my friend had was perfect and our server was polite, attentive and enjoyable. Keep up the great work

  • 5/5 Jessica h. 6 months ago on Google
    I rarely leave reviews. However; Cole deserves all the good praise! We are from KC and our server was so amazing I just had to come on here and tell him thank you! The food was great also.

  • 1/5 Jake G. 6 months ago on Google
    My wife and I both ordered burgers. She got hers and I received the a chicken sandwich. I sent it back and got my burger. It was raw. We didn't even get a sorry from the waitress. We just got up and left. Worst service ever. Never going back

  • 1/5 Laura p. 6 months ago on Google
    Let's start off and say I've always loved chilis. I'm from Texas where they are based and have eaten at chilis for years. Well everytime I go I order the same thing. 3 for me. Chicken crispers. This time chilis ripped me off and only gave me 3 small strips, a small handful of fries and no corn. Since when? 14.99 I've always gotten atleast 5 strips, corn on the cob and a good portion of fries. This time I could have gotten more food from a McDonald's kids meal. I asked to speak to a manager and asked why did I only get 3 crispers, no corn and a very small amount of fries. This female manager was very rude. I asked if I could get the corn and was told yeah ill get you one but I'll add it on the bill. I told her I've never gotten so little food at chilis before and told her this is majorly ripping people off. Kids meal portion for 14.99. They took the original crispers off the menu and still don't know why and replaced them with skinny little pieces of chicken. I hate to say it but I will not be eating at this omaha location again. This was a complete rip off to their customers and have a rude manager on top of it.

  • 5/5 Tomi W. 7 months ago on Google
    The food was phenomenal. Service was great. I am not rating the atmosphere because it was a little "one-off" I am assuming their air conditioner was either out or just no where near keeping up (heat index was 116⁰F today) It was decent in the bar. But I was a little appalled they didn't close for the employees. Unbelievably horrible work conditions. I almost felt bad staying and making them work 😭😭😭 Do better Management

  • 2/5 Kim B. 1 year ago on Google
    We had fajitas and they were awful. I suppose we could have said something but we just wanted to get out of there. The guacamole was gray in color. Our server was good though. Won't be eating there anytime soon.

  • 5/5 Jill G. 10 months ago on Google
    I'll admit it's been probably a decade since I've been to Chili's. Honestly didn't know there was any left in Omaha. Went in on a Monday, late afternoon, got sat right away! Surprisingly there was quite a few people who came in behind me. I was going to order a Cesar salad but you can't come here and order that lol So I ordered the Triple Dipper, it was delicious!! I will say Chili's definitely stepped up there game!!! My waitress Amanda was very pleasant and helpful as well as the Manager, I think his name was Andre. Both very attentive. 10/10 recommend! 😀

  • 5/5 Reese L. 9 months ago on Google
    Placed an order over the phone. 10-15 minutes was their ETA. Food arrived in 10 minutes….awesome….and paid with cash inside. Very quick process and high quality. I wish my egg rolls for my ToGo order were cut in half. I will consider Chili’s for a lunch destination from here on out. Thank you guys!

  • 5/5 Rachel E. 9 months ago on Google
    Excellent service, clean and the food was delish! Chilis definitely hit the spot - will be back soon!

  • 1/5 Brianne E. 2 years ago on Google
    Absolutely horrible food today! Undercooked and soggiest bun ever for 16.00 burger! Pasta had extremely dried out pasta! The last three times, the meals have not been good at all. Waiter not very good today, but it was a little busy. I understood service would be slowish. Paid extra to have chili with unlimited soup and salad. Had two bowls. Never received additional bowl that waiter said was being warmed up. Gave up and just left. Used to be favorite place to go.

  • 2/5 Devin K. 1 year ago on Google
    Wasn't much impressed for trying it for the first time. My burger was burnt with not much sauce, for a $20 dollar meal. It definitely wasn't worth it. I could make a burger better than that at home. My mom's mini burger was burnt as well. Our waitress kept forgetting us and I had to find her twice to get what we asked her for.

  • 5/5 joe Vickers (. 1 year ago on Google
    Beautiful place and great servers! Very professional, speedy, helpful and kind. Food was perfect, a tad greasy but that's what you expect when you eat out! Did not take away from the flavor at all. Perfect place to think early in a weekend when it's quite empty.

  • 2/5 V 1 year ago on Google
    Super dirty and old. Food was overpriced and not good. Seafood pasta was $20 and tasted like a can of tuna thrown in some pasta with a couple shrimp. I had a hard time finishing it because it was so bad but when you spend $20 on a small bowl of pasta....... Service was good though. Hadn't gone in years, do not plan on going back.

  • 3/5 Drew C. 1 year ago on Google
    Got the spicy shrimp tacos. Didn't find them spicy at all but they were still tasty. The table we were at had food on the wall under the table. Salt all over the divider between our booth and the tables next to us. My Arnold Palmer tasted like it was maybe 10% lemonade. I felt it was a bit overpriced for what we got.

  • 1/5 Maddy 1 year ago on Google
    I got a chicken sandwich and it literally looked like everything was thrown together and my bun was completely smashed. I’m pretty sure someone gripped that bad boy hard or straight up punched it. 👎

  • 5/5 Robert H. 1 year ago on Google
    I ordered drive up today (sat 12/10). i just want to say that the food for the price is top-notch in my opinion. the person who brought the meal out was especially cordial and represented the restaurant/company very well. she commented on wanting to see my dog's face. funny and nice. the restaurant/takeout lady can contact me...

  • 4/5 Aaron K. 4 years ago on Google
    Would have given a 5 star but had to wait a little while for our food, the Mgr did come out and explain that to us so that was nice. Our server ( Joann W ) was awesome she was very pleasant and very attentive. I had the BOSS Burger and it was the BOMB......was made with Brisket Meat and lots and lots of Bacon then topped with Jalapeno Sausage so if you like Brisket and Bacon I would highly recommend this sandwich. I love Fried Pickles but Theirs were very mushy on the inside

  • 4/5 Ulrike H. 1 year ago on Google
    The ribs wear out of this world, I had ordered them with the sauce on the side and they fell off the bone. That could not have been done any better. The loaded mashed potatoes and side salad were equally spot on. My friend had one of their double bacon burgers and said that it was cooked to perfection, juicy and flavorful. We had a really nice time and I can only recommend this restaurant

  • 4/5 Colton J. 1 month ago on Google • 2 reviews New
    Unlimited soup was worth every bit of the 6 hours, one way, driven to eat it. The staff, however, would not let me forego the salad and even ended up peer pressuring me into eating it. It's okay though because I got a second salad and she said I could just eat the croutons. Four stars because there is only one stall in the bathroom.


Call +1 402-333-6303 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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