1/5 Carla A. 9 months ago on Google
Poor
Service/Food
-
Avoid
This
Restaurant
My
family
and
I
went
to
Texas
Roadhouse
in
Omaha.
We
waited
30
minutes
to
be
seated,
which
was
expected
on
a
Saturday
-
July
8th.
What
came
after
being
seated
was
definitely
unexpected.
Within
5
minutes
they
had
seated
a
couple
of
people
at
tables
next
to
ours.
Those
people
had
the
waiters
acknowledge
them
and
had
brought
water
and
warm
bread
to
their
tables,
while
my
family
was
still
waiting
to
be
served.
Shortly
thereafter
those
same
people
had
placed
their
orders
while
my
family
still
waited
for
water,
bread
and
our
orders
to
be
placed.
It
took
15
minutes
before
that
same
waiter
who
had
served
one
of
the
tables
finally
came
and
acknowledged
us
and
asked
what
he
could
get
us
to
drink.
Our
food
eventually
came
and
it
was
slightly
warm.
We
waited
a
long
time
for
our
food
and
was
getting
ready
to
leave.
The
people
around
us
had
finished
their
food
and
was
paying
their
bills.
The
manager,
I
assumed
he
was
the
manager,
stopped
by
those
tables
and
spoke
to
the
people
and
asked
how
their
dining
experience
was
and
thanked
them
for
coming
in.
My
adult
daughter
went
to
ask
for
boxes
for
our
food.
That
same
manager
came
to
our
table
with
one
small
box
and
said
“I
was
told
that
this
table
wanted
a
box”.
He
left
the
small
box
on
the
table
and
walked
away.
I
was
shocked
and
saddened,
because
I
witnessed
how
he
had
treated
the
others,
but
he
did
not
show
us
the
same
courtesy.
The
only
difference
between
those
people
and
my
family
was
our
color.
They
were
white
and
we
were
black.
I
will
never
go
back
to
that
restaurant
again.
Every
person
deserves
to
be
treated
with
dignity
and
respect,
and
what
my
family
received
from
those
at
Texas
Roadhouse
was
horrible.
How
do
you
explain
to
your
younger
children,
who
witnessed
the
difference
in
treatment
themselves,
the
reason
our
family
was
treated
so
differently.
I
chose
to
use
the
pathetic
behavior
as
a
teachable
moment
for
them.
I
say
to
all
those
reading
this
post,
if
you
truly
care
about
people
avoid
Texas
Roadhouse
in
Omaha,
because
my
family
and
friends
certainly
will.
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