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Frequently mentioned in reviews: stay (22) clean (19) hotel (15) breakfast (14) great (13) staff (12) good (11) room (10) rooms (9) friendly (9)
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  • 5/5 Phil C. 8 months ago on Google
    Room was clean and quiet; breakfast was fine; liked the location. Digital key didn't work, but app didn't indicate it was not available, but kept scrolling "on its way." That was the one minor glitch in an otherwise great stay.
    2 people found this review helpful đź‘Ť

  • 1/5 Loyita L. 1 year ago on Google
    The king size beds are really looking and feeling like queen beds. Also the breakfast area was out of food every morning. Despite the crowd Marriott should be fully prepared for the traffic of people it serves during busy seasons.
    1 person found this review helpful đź‘Ť

  • 5/5 Carmen M. 10 months ago on Google
    Felt very welcomed and had a wonderful recommendation for the nearby restaurants. The rooms were clean and comfortable, and the bathrooms were clean and had the soap/shampoo and amenities readily available. Any questions we had were readily answered, and we had a very comfortable stay. Planning to stay here again during our next trip given the experience and being so central to many locations we needed.
    1 person found this review helpful đź‘Ť

  • 5/5 Patricia 8 months ago on Google
    Customer service was amazing Thank you Justin for going above and beyond. Thank you Reyna for going out of your way to find our lost item. The communication was superb. I really enjoyed my stay.
    1 person found this review helpful đź‘Ť

  • 3/5 Melissa S. 8 months ago on Google
    We chose this hotel based on having an included hot breakfast that opened at 6am because we needed ro get on the road again. At 6am, the breakfast staff came in for their shift and didn't open until 6:20am. We could have chosen a less expensive hotel without breakfast.
    1 person found this review helpful đź‘Ť

  • 5/5 Adisen M. 8 months ago on Google
    This is one of the nicest Hampton’s I’ve stayed in. The rooms were very clean and well put together, Justin working the desk on second shift was very friendly as well as Stephanie in the morning. The location is very safe with good restaurants all around.
    1 person found this review helpful đź‘Ť

  • 5/5 Nick G. 2 months ago on Google • 3 reviews New
    What a great place to hold our Fineran Family Christmas. We had over 90 people there and were treated royally. Echo and her crew are awesome. This is the eighth year we have gone there and will continue for years to come. Thank you for the hospitality and care. You are the best.

  • 5/5 Caren M. 6 months ago on Google
    With family in the hospital, they were so welcoming and friendly. Anytime I needed to adjust my reservation they were more than accommodating. Mia was always a welcoming face in the evening when coming back. I won’t stay anywhere else!!

  • 5/5 Erick K. 7 months ago on Google
    Wow, Carl at check-in was truly one of the nicest guys you'll meet in a very long time. He definitely wowed me as a loyal guest to Hilton. Thank you for making my check-in easy..

  • 5/5 Jennifer L. 4 months ago on Google
    I've stayed twice and both times Justin checked us in. He's amazing. The rooms are wonderful and the service is above and beyond.

  • 5/5 Tammy S. 10 months ago on Google
    We were here to escort a family member to the hospital for an early morning appointment. The location and accommodations were perfect for our needs. There were a lot of families with young children and we had no noise!

  • 4/5 Jason N. 11 months ago on Google
    Nice clean big rooms, comfy beds and a good spread for there breakfast. Staff is extremely friendly and helpful.

  • 1/5 Nesa K. 1 year ago on Google
    I really thought this would be a great place because of all the positive reviews but do yourself a favor, stay somewhere else. First of all, we stayed here Christmas Eve. The hotel wasn't busy and there were plenty of rooms available. Yet, they decided to put a group of people in a room right next to us. They were extremely loud, kept slamming doors and blasting music. I got zero sleep that night. The walls are super thin. You can literally hear word for word what the person is saying in the next room over. Also, I have never been to a hotel that keeps a coffee maker in the bathroom. That's super disgusting. I was surprised to see that. For the amount that they charge you would think the room would be spotless clean, and it wasn't. I don't think this place is worth the money.

  • 3/5 Bee X. 11 months ago on Google
    I'm not sure if it was just me or what, but I was itchy all night and barely had any sleep. Location is good, lots of food and shops around. The staff was good, room was larger then normal.

  • 5/5 Laura B. 11 months ago on Google
    After checking in and walking back to the car to get the luggage and family, I thought to myself, “wow that was just so quick and pleasant.” Reinterring minutes later in a boisterous mood, disaster struck as we cleared the front desk and my 5-yr-old barfed all over the floor while we morphed into an awkward family panic of arms and bags and embarrassment and warbled towards the bathroom trying to catch bits here and there. I kid you not, before the bathroom door shut, Justin was already putting out the wet floor sign and back with towels and a mop like a peppy angel of service and hospitality. Nobody in the world wants to clean up a stranger’s fresh chunder. But this saint did it with a smile and made us feel as if it somehow wasn’t as disgusting and annoying as I most certainly know it was. Also, the pillows were soft, the pool was nice and empty, and the breakfast was tasty. But mostly the kindness is what left an impression.

  • 5/5 John B. 11 months ago on Google
    I recently spent two nights at this location. It was a great experience. Stephanie at the front desk was outstanding! I very highly recommend this location if you need a place to stay in Omaha. Hampton Inn Omaha Midtown Aksarben is a sterling example of how a hotel should be. Thank you for a great experience!

  • 5/5 Doctor B. 1 year ago on Google
    I have stayed at Hampton inn before and each time was a blast. But this time was beyond awesome. Justin at the front desk was so helpful!!! He assisted with our check-in which was effortless and made us feel so welcomed. He helped our kids pick out snacks from the front desk and even they were saying how nice and cool he was. I normally don’t even leave reviews but after meeting Justin I feel compelled to let people know how much he cares about the patrons of the Hampton inn at aksarben village. A+++ #flowerpants

  • 4/5 Jessica L. 1 year ago on Google
    We had a very pleasant stay. The rooms and property were clean and comfortable. The staff was extremely accommodating. There was one gentleman that we felt went above and beyond in doing his job and we were extremely impressed with his service. The only complaint I have is that the tile floor of the indoor pool was incredibly slick. We had 3 young children that were slipping and falling all over the place, even when they were trying to walk slow and careful. One even bonked her head pretty good.

  • 5/5 Brenda R. 2 years ago on Google
    Doug was one of the best that you could get at a hotel! He made my stay so much better than it could have been. He checked in nearly everyday to make sure that everything was still good. The room was clean, the pool was refreshing, the work out area while small still did what it needed to. Overall I would give it 6 stars because of Doug if I could!

  • 5/5 Alyssa G. 2 years ago on Google
    Staff is friendly and helpful, hotel was clean, parking lot is well-lit. Nice little area with lots of shopping nearby. Breakfast was good. The coffee in the rooms was a little blah for my taste, but the complimentary breakfast coffee was great. We had a large group for a sports tournament, and we'd be happy to stay here again for the next one.

  • 5/5 Amanda C. 1 year ago on Google
    The only thing cleaner and nicer than the hotel is the awesome and accommodating staff... shout out to Justin for falling a fan up to my room so my little girl can sleep. Also to all the front desk staff and breakfast workers. I would definitely recommend this place to anyone

  • 5/5 Lizzie C. 2 years ago on Google
    My boyfriend and I stayed for Valentine's Day weekend after a trip up from Colorado. The staff was amazing and Nia (I hope that's her name) at the front desk(she works days, dark hair and black rimmed glasses) was awesome! Our suite was huge and comfortable. My only concern is I like hot showers and the water didn't get hot like i like but other than that everything was great! Breakfast was hot and open longer than most which was great as we are late risers. The free bottled water was a good plus and the location is great. Close to everything with a Walmart across the street. We walked for snacks and food and just to get out. We will definitely stay here again!

  • 5/5 Colleen H. 2 years ago on Google
    My room was extremely clean, all areas of hotel were nice & clean. Staff were friendly. Great location - easy to access from interstate and there are a few eating choices right next door, a minute's walk. Will stay there again.

  • 2/5 Kari C. 1 year ago on Google
    Stayed here 2 times in a week. First time didn't get much sleep. Was itching all night to find out in morning I had a bed bug on me and got bit all over my body. Second time from coming back from our vacation and getting there late. Got up next morning to eat breakfast there. And hardly any food. Waffle maker no mix cereal no milk. They had a juice machine no juice and if u asked for it seemed like they were just to lazy to add more so we checked out quick and went and ate somewhere else. Will never come back to this one again. And for getting attacked by a bug all was offered was a free gift from gift shop.

  • 5/5 Jim G. 2 years ago on Google
    A great bed with an excellent breakfast. The all day coffee bar was very much appreciated. When I came to the hotel in the afternoon, the smells of fresh baked cookies were wonderful.

  • 5/5 JoDee H. 1 year ago on Google
    The staff was extremely helpful and cared about our stay. We needed a wheelchair and a few other amenities and all were delivered with a smile. Everything was very clean, the breakfast was good, however, the staff ultimately made our stay five-star. Other hotels were recommended by the hospital, however we thought this would be better for us. So glad we followed our intuition and stayed here instead. We did let the hospital know about our exemplary stay and hopefully they will recommend this hotel. We will be back in town in the future and plan to stay here again.

  • 5/5 Clinton F. 1 year ago on Google
    Very clean and quite stay. Nice pool with hot tub. Stayed there for our trip to the zoo. It was very easy with little traffic to get to the zoo from the motel and to get to restaurants. Will definitely stay here again when we come to the zoo. Could have had some more options for breakfast, but overall, it was great!

  • 5/5 Tara S. 1 year ago on Google
    Greeted as a Hilton member as soon as I checked in. I reserved an accessible room and the young man at the desk asked if I had meant to reserve an accessible room. And yes, I had. I need a knee replacement and have a difficult time getting off the toilet so need one that is taller and has grab bars. He said oh, ok and proceeded to finish my reservation. Rooms are nice, all the normal amenities. Breakfast was decent.

  • 5/5 Shannon M. 1 year ago on Google
    We had no problem finding the hotel. Check in was easy with a very friendly clerk. Room was clean and comfortable. I would definitely stay again. I think the cups, coffee pot and ice bucket sound not be in the bathroom. To me that is unsanitary.

  • 5/5 Daniely D. 1 year ago on Google
    My bedroom was amazing! I loved the bed, it was so comfortable. Everything in the hotel looked and smelled clean. The pool was clean, my kids loved it. The environment was calm and quiet. The staff was very friendly. The breakfast was amazing!!

  • 5/5 Ra 1 year ago on Google
    Great staff! Funny, caring and attentive. Everything was clean and organized..great rooms, Placement of everything made sense. Breakfast was awesome! Gym was good size and 24 hours just like the coffee baybeee!

  • 5/5 Robb 1 year ago on Google
    Stephanie texted me the morning of our arrival. From the first text, she showed excellent customer service. She went above and beyond any expectations we could’ve had. Our room was exactly what we needed for a week in Omaha. The entire staff was friendly. The hotel was quiet, in spite of a few sports teams staying too. Stephanie and the rest of the staff is the big reason we’ll stay here again. Thank you!

  • 4/5 T S. 1 year ago on Google
    The people were friendly. The beds comfortable and the rooms clean. There was no outside noise that I noticed. When we turned on the heat, it let in a huge exhaust smell so we went without heat. Also there were tortilla chips on the floor of the hall 2 of the three days we stayed, the same chips just getting smaller and smaller

  • 4/5 Mallory Smith (. 2 months ago on Google • 2 reviews New
    This hotel is ok if you are just staying for 1 night. The walls are thin so just try and not have any conversations that you want to stay private. The service is great. They told me how to unplug something so I could plug in my PS5. Overall, it was a good stay.


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