1/5 Zack E. 3 months ago on Google • 4 reviews New
We
booked
three
nights,
via
Priceline,
and
we
booked
the
room
because
it
was
listed
as
"pet
friendly",
so
we
could
bring
our
dog.
When
we
checked
in,
we
walked
right
in
front
of
the
desk
clerk,
with
our
pet,
and
the
front
desk
clerk
said
NOTHING
when
she
saw
our
dog.
A
few
hours
after
getting
into
our
room
(about
to
fall
asleep),
the
front
desk
clerk
called
our
room
and
made
false
claims
of
our
dog
barking
loudly
and
making
excessive
noise,
WHICH
NEVER
HAPPENED.
They
then
made
a
claim
that
we
tried
to
sneak
our
dog
in
without
paying
the
$50
pet
fee,
and
then
fined
us
$250.
I
offered
to
come
pay
the
$50
pet
fee,
but
clerk
said
that
It
didn't
matter
and
I
would
still
be
fined
the
$250.
Note:
Priceline
informed
us
that
we
DID
NOT
have
to
inform
anyone
that
we
had
our
pet
with
us.
The
next
morning
I
woke
up
to
talk
to
the
day
manager
about
the
fine,
and
found
SEVERAL
BED
BUG
bites
on
me.
When
I
reported
it
to
the
day
manager
in
the
morning
(as
well
as
the
general
manager
the
following
day),
they
denied
the
existence
of
bed
bugs,
even
after
showing
them
the
bites
and
allowing
them
to
photograph
them
(Personal
photographs
of
bites
included).
The
staff
was
rude,
dismissive,
and
absolutely
lied
to
extort
money
out
of
me.
And
the
fact
that
we
woke
up
with
bed
bug
bites
was
revolting
We
stayed
in
room
308,
and
we
made
sure
to
report
the
bed
bugs
to
the
Douglas
county
Health
Department.