Bruegger's Bagels image

Bruegger's Bagels

Restaurant Cafe Coffee shop Breakfast restaurant Sandwich shop Catering service Bagel shop

Cafe/bakery chain preparing small-batch, New York-style bagels, plus breakfast & lunch sandwiches. People often mention bagels, order, bagel, time, good, super, staff,


Address

4015 Dodge St, Omaha, NE 68131, United States

Website

locations.brueggers.com

Contact

+1 402-558-0800

Price rating

$ $$$

Rating on Google Maps

4.10 (453 reviews)

Open on Google Maps

Working Hours

  • Saturday: 6 am to 2 pm
  • Sunday: 6 am to 2 pm
  • Monday: (Washington's Birthday), 6 am to 2 pm, Hours might differ
  • Tuesday: 6 am to 2 pm
  • Wednesday: 6 am to 2 pm
  • Thursday: 6 am to 2 pm
  • Friday: 6 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: bagels (18) order (13) bagel (10) time (10) good (7) super (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Joan S. 5 months ago on Google • 12 reviews
    The bagels are delicious and the employees are super nice. My issue with this place is it is dirty…the windows are filthy, the espresso maker is broken and there is a ratty sign that clearly has been up for awhile announcing it, plus they have a fountain drink area that is disassembled with another sign on it. Do better Bruegger’s! Your Dodge store looks a mess.
    2 people found this review helpful 👍

  • 1/5 Nic Hermsen M. 4 months ago on Google • 5 reviews
    Went to get a half dozen bagels this morning. I don’t know what happened in the baking process but man, every single bagel in the place was pale and looked raw. I should have trusted my gut when I saw them behind the counter and left, but reluctantly I thought I’d still give them a shot. Bagels were ice cold and near flavorless. Not to mention they were just about the size of my palm. Worst bagels I’ve had in a very long time. Usually one of my favorite spots.
    2 people found this review helpful 👍

  • 2/5 Tori E. 1 year ago on Google
    Good service. Unsure why I can dine-in at literally any restaurant in Omaha except Brugger’s. In my opinion, they’re using covid as the reason when in reality they are trying to prevent those who walk up and down these streets from sitting in their building. It’s sad.
    2 people found this review helpful 👍

  • 1/5 Jeff N. 1 year ago on Google
    Horrible service. No notation on website we selected from as to dining room closure. When this was brought up it was, "Not our problem bro." We ubered here to check it out. Waste of time. Staff needs more training.
    2 people found this review helpful 👍

  • 1/5 Gary W. 5 months ago on Google • 60 reviews
    This place has no idea how to run a business. If you order online, your order goes behind every customer that comes in after you. The guy making the food is rude and could careless that doordash is a job , even if the food was good, I would pass this place up every time , and just remember you never know who the customer is so respect them period !!!
    1 person found this review helpful 👍

  • 2/5 ray m. 4 months ago on Google • 7 reviews
    We used to come here often, hadnt in a while since before the exterior renovations. Seems to have gone downhill in areas. I don't know if it's do to new management or ownership. We didn't see any of the regular workers so maybe it was just that day it was not the best. There were a few things we noticed, it wasn't until we got home and got our bagels out, but they are quite a bit smaller in size now. That's really my only complaint as all the other stuff is not important. I have seen other reviews about the bagels but theirs seems like a baking issue. Ours looked and tasted fine but the bagels were just much smaller. Which is annoying, just mark up prices instead of cutting down portions. Customers will still be willing to pay.
    1 person found this review helpful 👍

  • 1/5 Jennifer 1 year ago on Google
    Terribly managed location. First time customer at this Bruegger’s, I had placed a pick up order and an unintelligent looking bald guy working at the register made me wait almost 40 minutes for my order that had been sitting there ready the entire time. I asked three times about an update and he nor anyone there redirected me. Hopefully they can hire more competent employees here in the future.
    1 person found this review helpful 👍

  • 2/5 Alli 1 year ago on Google
    Usually the staff is pretty great at this location, however this morning I was very disappointed. I ordered 3 bagels, and only 1 of them was correct! The girl taking orders and making orders appeared irritated and had an AirPod in one ear… Not the most professional in my opinion. I will definitely be checking my orders before I leave the store in the future.
    1 person found this review helpful 👍

  • 1/5 Dan F. 1 year ago on Google
    Both bagels were overcooked/ burnt. And when I called and talked to someone they told be that they weren’t “burnt”. When I asked for my money back they said I need to come in and talk to Jessica. This place has gone down hill in the past few years.
    1 person found this review helpful 👍

  • 1/5 Thomas M. 2 months ago on Google • 148 reviews New
    Paid 20$ for my girlfriend and myself just to have these incredibly tiny bagels. Guys, what the heck...

  • 1/5 Alesia S. 5 months ago on Google
    Slow. Their all teenage staff are easily overwhelmed, not an adult in sight! They are regularly out of items and waste my time as a DoorDasher.

  • 5/5 Yolanda M. 5 months ago on Google
    First time there food and drink very good.

  • 2/5 Geoff C. 5 months ago on Google
    Placed an order online and showed up in the estimated time, waited 30 minutes. Didn’t toast our bagels, forgot sauce and forgot an extra egg. I usually love their food but there consistency is all over.

  • 5/5 Nadine G. 6 months ago on Google
    Everyone here works so hard! Excellent service!

  • 5/5 Hebrew H. 6 months ago on Google
    Best bagels in town and the people are super nice! The girl behind the counter was very nice and then the guy who prepared my order was professional and made sure my first visit was one to remember. Ill be back! Thanks guys!

  • 5/5 K D W. 9 months ago on Google
    I order through doordash a lot bc I enjoy breakfast 😋 I haven't been disappointed yet!

  • 1/5 Jordan W. 9 months ago on Google
    Says it's open, got to the store, and there isn't anyone there, nor are there any signs saying why they're closed. Would have been nice to know they were closed before I drove across town to get breakfast...

  • 5/5 Mable B. 11 months ago on Google
    Very nice staff!! These bagel sandwiches were AMAZING!! Never been to a bagel shop, was Impressed!!! 5 stars from Dodge City, ks!! 🥰

  • 5/5 Christopher S. 1 year ago on Google
    Sriracha bagel with two eggs was top tier. Makes you want more because it's so good.

  • 5/5 Jesse S. 1 year ago on Google
    Best bagel since Florida for me. I would prefer a little more cream cheese on mine, but it was worth the drive. I will fome back for more bagels from here.

  • 4/5 Joss S. 1 year ago on Google
    I love brueggers in general! This location is pretty spacious and seems to have plenty of help. Our food was ready quick and was prepared well.

  • 1/5 C 1 year ago on Google
    The staff here are completely incompetent. Lack of communication with customers and a long wait time for a PREORDERED meal. And then they give attitude back when I ask why is it taking so long? I won’t be coming back.

  • 4/5 Jimmy R. 2 years ago on Google
    Great sandwiches, too bad they only do take outs

  • 5/5 Kyle A. 1 year ago on Google
    Nailed it. Busy morning with a steady line of 25+ and they got us through super quick. Nice work, team!

  • 2/5 A C. 1 year ago on Google
    Why do you'll not wear a hair net, or at least tie your hair up. I got some extra long black hair in bagel and I'm not sure I enjoyed the sight of it. Besides this hygiene factor. It's fine food.

  • 3/5 kevin t. 1 year ago on Google
    Quick sandwich. Good but kinda messy for me. Lots of flavor and enough to fill me with a bag of chips. Nowhere to sit inside so had to eat in the car.

  • 4/5 Jon F. 11 months ago on Google
    Great food, forgot sides on a To go order, but when I called back they were able to throw them together for me.

  • 5/5 Cathy W. 1 year ago on Google
    Our family really likes Bruegger's Bagels. Friendly staff, and always gets my order correct.

  • 5/5 Christine M. 11 months ago on Google
    Always love your bagels. My favorite is the toasted onion...yet there are so many good ones!

  • 5/5 Zachary S. 1 year ago on Google
    Everyone here works so hard! Excellent service and the food to match it also! Must try this place 👍

  • 3/5 Angelica G. 11 months ago on Google
    The bagels here are good, but I noticed on certain days there are almost no bagels ready in the morning. This happens the same day every week and it’s the same guy making the bagels every time.I don’t know if he is behind but other people who make the bagels on different days have a bit of each bagel ready in the morning.

  • 1/5 Danny V. 4 months ago on Google • 1 review
    Horrible service, lots of workers but no one willing to attend and help. Not to mention the food was very unpleasant to eat, thinking what else can they be serving on people’s food. Completely disgusting rotten lettuce, would never eat here again.
    1 person found this review helpful 👍

  • 5/5 Alexa A. 4 months ago on Google • 1 review
    They were busy but everyone was very kind and helpful! My food was delicious and came out quickly.
    1 person found this review helpful 👍

  • 1/5 Andrew H. 4 months ago on Google • 1 review
    My wife placed a $150 catering order to be delivered 7:30-7:45, before we had to get to my uncle’s funeral. The order didn’t arrive, and when we tried to call, we couldn’t get through, so eventually I drove over to see if the order was ready but undelivered. They hadn’t even made the order, and offered no explanation or restitution beyond “sorry”. Don’t trust this business and don’t give them your money.
    1 person found this review helpful 👍

  • 1/5 Anne D. 1 month ago on Google • 1 review New
    Went to get lunch with my husband and kids. I ordered the veggie bagel sandwich(minimal veggies, herb cream cheese). My kids ordered a plain bagel, plain cream cheese, and ham and 3 small sodas. My husband didn’t get anything. We paid $38 dollars!!!!!!!!! I was in shock. The plain bagels were cold and super tough. I was in shock that we paid that much for such a small amount of food that wasn’t even good. We will probably never go there again.

  • 5/5 Marcellus R. 3 months ago on Google • 1 review New
    lovely place, got two bagel sandwiches, a muffin a soda and a coffee shake for $25. staff was super friendly and kind especially when we said we hadn't been here before. the coffee slaps and I don't even like coffee that much. tables weren't the cleanest but they only had about 4 people working so it makes sense they couldn't get to them. overall the food and coffee is super good definitely recommend


Call +1 402-558-0800 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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