Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Diner Bar and grill Steak house Traditional us american restaurant

One of the Most Reviewed Caves in Papillion


Address

1202 N Washington St, Papillion, NE 68046

Website

restaurants.applebees.com

Contact

(402) 339-4359

Price rating

$$ $$

Rating on Google Maps

3.90 (1.2K reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 12 AM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 11 PM
  • Tuesday: 11 AM to 11 PM
  • Wednesday: 11 AM to 11 PM
  • Thursday: 11 AM to 11 PM
  • Friday: 11 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: good (31) service (26) great (16) time (13) drinks (11) order (11) experience (11) staff (10) Applebee' (10) Great (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tech 7. 2 years ago on Google
    We walked in about 1:15 PM today. It wasn’t very crowded at all maybe 10 tables that we saw were occupied. We saw about 6 to 7 employees walking around and there was one family ahead of us waiting to be seated. We sat next to that family and we were waiting for any type of acknowledgment but nothing came our way. We even saw the manager who popped out of the kitchen look out towards us he walked around the bar then back into the kitchen. Finally after waiting for about eight minutes the young man came and took the family that was ahead of us to be seated without acknowledging us or another family that popped in after us. He came back and grabbed the other family that came in after us and sat them down and my wife and I just looked at each other and we both knew what we had to do. So we got up and left. Being that it was 115 after the lunch rush with minimal tables filled and multiple employees observed as well as the manager being observed and not being acknowledged we knew that this was a bad sign. The icing on the cake was being skipped to be seated. Plenty of staff visible and minimal guests observed there was no excuse. We won’t come back here it’s not worth it.
    5 people found this review helpful 👍

  • 5/5 Ruby L. 11 months ago on Google
    The food was delicious and filling. We ended up getting the 8oz steak with mashed potatoes and broccoli, the chicken bourbon with shrimp, and a chicken strip platter for the kids and corn dog. We also had some Buffalo boneless wings. For drinks, we had two perfect strawberry margaritas and a 20oz bluemoon draft. Our server was very friendly and polite. I forgot his name 😑. He was very attentive and made sure we had everything we needed. The manager also came to our table to check up on us. Very clean store and friendly staff.
    2 people found this review helpful 👍

  • 1/5 Kyle C. 2 years ago on Google
    Walked in on a Friday night. Party of 6, 10 minute wait, no big deal. Sit down, order. Drinks come out in due time, save one order from the bar. 20 minutes later that shows up. 20 minutes later appetizer shows up. Walked out 20 minutes after that (hour wait as a whole). Restaurant was half full at best and in that time 4 other tables were seated, served and left. Wont be going back.
    2 people found this review helpful 👍

  • 4/5 Wai C. 6 years ago on Google
    Pleasant meal. Pleasant service. Standard Apple bees fare. Nothing stood out about it being extra fantastic, but was a solid good experience. My food could have been hotter is the only comment, but it wasn't cold either. The server was good, but I wasn't really into the kind of joking around she was doing. The kind where I guess they make fun of you? Our table was generally very friendly to her so I guess I can see where she thought it was ok.
    2 people found this review helpful 👍

  • 5/5 Chandra C. 5 months ago on Google
    I went out to have some drinks and food with my friends, this is by far the best Applebees in Omaha. The bartender, Damian made fantastic drinks and he helped create a warm and fun atmosphere. It was a great time!!!
    1 person found this review helpful 👍

  • 4/5 Rachel P. 10 months ago on Google
    I'd say this was a good place to go eat at. Service was great. Food great. I tried a new drink, a bit gooy but I think it is supposed to be like that. Their chicken and honey mustard I always enjoy, my go to food. Unfortunately the server forgot extra honey mustard in my to go box, but I believe she was really busy or could so be experiencing this.
    1 person found this review helpful 👍

  • 1/5 David U. 2 years ago on Google
    We went Thursday and this was very disappointing. My wife ordered a drink which took 35 minutes to bring to the table. She ordered a second drink which we had to cancel after waiting forever once again. We got the 2 for$27. I was discouraged to find out we could not substitute sides. The mashed potatoes were unedible. I understand some corners had to be cut to survive the government's harsh reaction to covid. But now that some local small business eateries are gone forever, it makes it less likely that corporate restaurants will improve without the competition from roll up your sleeves hard working mom and pop restaurants. It would take an awful lot for me to ever try this Applebee's ever again. Not how I want to spend my money.
    1 person found this review helpful 👍

  • 3/5 Jake S. 3 years ago on Google
    Good food and good service, just an unacceptable amount of flying insects trying to share my dinner (captured one for pic evidence)
    1 person found this review helpful 👍

  • 5/5 Jessie H. 2 years ago on Google
    My wife and I came here tonight after having a rough time at another restaurant that we got up and left from. We were hungry and tired from working all day, and just wanted something to eat. Our waitress was gave us the best experience and made our night better. I believe her name was Nikki, but don’t quote me on that. She was very attentive, kind, had a great personality and was very helpful. The food was spot on and absolutely wonderful. I recommend going here. They definitely know how to treat guests. Best experience!
    1 person found this review helpful 👍

  • 5/5 Mike A. 5 months ago on Google
    5 Stars: "Service with a Smile and a Swish at Applebee's, Ralston!" We meant to post this a couple of months earlier after it happened! Never have I ever imagined that a lunch at Applebee's in Ralston could turn into a front-row seat at a French farce until Mitch, who lost a bet, sashayed in. Draped in a frilly French maid outfit, complete with lacy apron and a dainty headpiece, Mitch was the picture of sheer mortification. The outfit, a frothy concoction of frills and flounces, was hilariously humiliating with its exaggerated femininity contrasted starkly against Mitch's unassuming demeanor. The staff at Applebee's were in stitches, their laughter a warm backdrop to Mitch's bashful performance as he fluttered about, feather duster in hand. It wasn't just the outfit that caught the eye—the string of pearls around his neck and the delicate white gloves only added to the absurdity of the spectacle. The knee-high stockings and the click-clack of his black heels against the floor announced his arrival long before you could see him, a maid on a mission to serve up some good humor along with the appetizers. Mitch, bless his heart, took every chuckle and snicker in stride, twirling with the kind of grace you'd expect in a Parisian cabaret rather than a neighborhood grill. It was a scene so out of place, so comically endearing, that it left us all applauding the good sport that he is. Kudos to Applebee's for not only embracing but celebrating the moment, ensuring that every patron left with a belly full of food and laughter. And to Mitch, whose lunchtime escapade in ruffles and lace will go down in the annals of Applebee's history—you, sir, are a legend. Cheers to a meal I'll never forget!
    1 person found this review helpful 👍

  • 5/5 Krista G. 5 months ago on Google
    Went here last night with some girlfriends to have some drinks and dinner. Our waitress was very kind and made sure we were taken care of. The bartender Damian was also so polite and friendly. He made sure our drinks were good and able to provide us with a special drink we requested! The service was beyond amazing and we will definitely be back at this Applebees in the near future!
    1 person found this review helpful 👍

  • 4/5 Al N. 3 years ago on Google
    Wasn't busy at the time we dined. Good service and food

  • 4/5 De T. 2 years ago on Google
    Fun, professional staff. Quick service. Attentive server. I go to this restaurant routinely. Food is good and prices are fair, although they have gone up, like everywhere. My only gripe this trip is that I don't think there was ANY alcohol in the specialty drinks. Definitely less than in the past.

  • 3/5 Amy F. 3 years ago on Google
    What I received was good and ready on time at curbside. Was missing important items which I get happens but when I called about it the only thing offered to make it right was me returning to get my missing items and that was not possible. Nothing else was offered and I'm not the type to ask for money back or anything like that so I just left it as do better with the next customer. Train these people how to keep customers happy because I won't be returning and it has nothing to do with the missing food.

  • 1/5 Hattie M. 1 year ago on Google
    After waiting for our food we waited over 15 minutes because we had no silverware and the waitress never came back so I walked across the restaurant where I had spotted some and got my own. I also ordered a salad and I never received that either and by the time tye waitress made back over to me so I could ask where my salad was my good was gone and she told me I'm sorry we are actually out of lettuce. I had some Pico where the tomatoes were sour. I would recommend the place this was place save your money and go somewhere else they gone really downhill.

  • 5/5 Andrea M. 3 years ago on Google
    Always have great food,service was great even through COVID.

  • 5/5 Chelsey W. 3 years ago on Google
    Servers are always nice and fast Food is always hot and fresh Restaurant is clean I love this Applebees

  • 3/5 Leanne M. 1 year ago on Google
    Bartender was responsible for drinks for the whole restaurant plus the bar and food order from the bar. It was hideous. I asked to be seated at the bar because there were no tables available. When I got to my seat at the bar I noticed,4 tables that were vacant. It took 30 minutes to get my food and there was no checking back with me. I will never eat there again

  • 5/5 Jeremy C. 3 years ago on Google
    We had great service went for my birthday it was awesome

  • 1/5 Bob K. 1 year ago on Google
    Do not go to this place. We went at 8:00 on Saturday night. 15 cars in the parking lot . Was told 20-25 min wait. Asked to sit in bar 2 people in there was told no. 35 min later 10 people left and we still were still not seated. Then was told another 25 min.

  • 5/5 Morgan R. 1 year ago on Google
    I don't think I've ever had a negative experience at this location! The staff is very friendly, the food is consistently wonderful, and I always walk out with leftovers.

  • 4/5 Neal M. 1 year ago on Google
    For the most part everything was great. My wife ordered fried shrimp which was a little over cooked. They replaced it with no hassle. Loved all the appetizers, It can be a little difficult to rate foods for us. Since we find most restaurant foods to salty. My steak was quite good.

  • 4/5 Luke G. 1 year ago on Google
    Food was surprisingly good, and I don't say that in a bad way. I just didn't have as high expectations for a box restaurant. They did a nice job with customer service and the staff there was extremely outgoing. One of the better burgers I've had in a long time. Really good and I'd go back.

  • 5/5 Kris B. 1 year ago on Google
    Had a wonderful time, met 12 friends for a early dinner before a hockey game. They were able is accommodate all of us on short notice. They separated our checks and were efficiently there to refill our drinks and we enjoyed our selves.

  • 5/5 Ethan R. 1 year ago on Google
    Kevin is top g 10/10 service I'd come back again this place will turn all of your rainy days into sunny days! Perfect place for a bite to eat if you want to experience the best quality food and service !!!!!

  • 1/5 Nicolette Dunavan C. 1 year ago on Google
    Place was freezing cold. Bartender was too busy chatting with friend so one drink almost 10 minutes. Food was overcooked and gross. Manager walked past our table 7 times and NEVER stopped and asked if we need anything. Waitress was amazing the rest of the experience was a HUGE waste of money.

  • 5/5 Jimm M. 1 year ago on Google
    We used the order head and pick up option for this evening's dinner. Their menu website is easy to navigate and place the order and get notified of pickup time. The food was delivered outside to our car on time and we enjoyed the quality of the food ordered. We had one of their special hamburgers, the boneless wings, the French onion soup, and the wontons. All were flavorful.

  • 3/5 Lauren S. 1 year ago on Google
    The only good thing I've had here is the chicken wonton Tacos. Went in once with some friends and got salmon instead.. it was okay. Two friends got burgers, the cheese was burnt to a crisp, and the burger patty was incredibly overdone. Love the Tacos so so much, so I'll absolutely go back for those, but that's it. Service was fine, the food wasn't her fault.

  • 5/5 Matt W. 1 year ago on Google
    I don't normally give out 5-star reviews, but tonight they just seemed to do everything right. Wife loves the Crunchy shrimp and my Shrimp and Parmesan Sirloin steak was just perfect. I RARELY EVER get more than one soft drink and tonight our server brought me 3 !!! WITHOUT ASKING ! Overall great meal. Thank you Applebee's team 3/28/23.

  • 3/5 Donna R. 10 months ago on Google
    We ordered car side to go. Our order was on time. The wings good. I had the chucken broccoli fettuccine. I had to come home and reheat it with more sauce and milk the next day. The noodles had soaked up all the sauce. The entire dish incl the chicken was pretty tasteless. (I've had this dish inside at several Applebee's and usually it's good.) The broccoli was all piled up under the noodles on one side. I wonder how long this was prepared before and how it was kept before it was reheated and placed in the serving bag.

  • 3/5 Nia L. 10 months ago on Google
    The greeter “Renee” seems to always hate her life whenever we come in. Extremely rude always huffin and puffin when she got to do her job. Which is simply seating people. Waitress was super sweet tho and food was good!

  • 5/5 Stuart 10 months ago on Google
    The appetizers are overpriced. My family of 4 enjoyed our meal here. The atmosphere was quite and the food tasted good. Our waitress was attentive.

  • 1/5 C S. 1 year ago on Google
    Don’t waste your money on the Nachos. Barely any cheese and maybe a tablespoons of hamburger sprinkled on top. Overall Applebee’s food is poor, but we thought we’d try something different and it still was a waste of money. Taco Bell puts more toppings on their food.

  • 2/5 Debra W. 10 months ago on Google
    The service here is quite pathetic. We asked our waitress to check to see if they could put an egg on a burger but she never found out for us. She acted like she had no idea what we were talking about when she came back to take our order. After getting our food, we never saw our waitress again until she brought our check. So no refills on drinks, no ketchup, no extra napkins. And we even asked another staff person for the items we needed but they never brought them either. Made the whole experience bad.

  • 5/5 Karen W. 5 months ago on Google
    Damian and Jeff at the bar served me. I was waited on promptly. They got my drinks to me in an orderly fashion. My meal came as ordered which is definitely hard to come by nowadays and correct. They were very attentive to all the customers they waited on. Give a huge thanks for such great service.

  • 4/5 Daydreanne L. 8 months ago on Google
    There was no wait for the table top or the bar seating. I tried the bourbon steak and it was pretty good 👍

  • 1/5 baylee s. 6 months ago on Google
    I came in last night to enjoy dinner with an old boss. My first drink had 2 bugs in it. Should have left then and there but stayed for my food. I got the steak and shrimp Parmesan. I’m now dealing with a severe case of food poisoning which i can only add up to poor food handling behind the scenes.

  • 3/5 M B. 6 months ago on Google
    Server was super nice. Place only had one other couple. I ordered the fiesta chicken and they were out of limes. Not very fiesta but still decent. I honestly only really come here for the moz sticks since Applebees easily has the best moz sticks.

  • 5/5 Jill Y. 9 months ago on Google
    Awesome server, she remembered an order of 5 people, without writing it down, with special requests even down to how we wanted steaks cooked! My deaf cousin kept asking me, why isn't she writing the answers down? We were all surprised and our orders came out correctly! Even with us throwing in changes after it wasn't our turn to order. We all had a wonderful night out!

  • 2/5 DaResha M. 3 years ago on Google
    Disappointed. Nat infested. Just look at the picture, disgusting. Cheese burnt a burnt fry or something in my chips.. Not nearly enough cheese sauce on my 4 cheese mac, also of which I was told would come with 4 strips to only get 3 tiny nuggets. Only thing good was my snowman drink.

  • 3/5 Nana C. 3 years ago on Google
    Had delivery. Couldn’t get item I wanted. Not available for delivery I guess. Had to order online for delivery. Couldn’t call.

  • 5/5 Theresa R. 3 years ago on Google
    Great experience. Server was very friendly. He was running the bar as well and everything was served timely and good was fresh. He consistently checked on us. Ordered drinks after dinner and my bahama mama was delicious as usual.

  • 4/5 Tracy P. 3 years ago on Google
    Great food and wonderful service!!

  • 4/5 Alvin L. 3 years ago on Google
    Great date night. It was a quiet atmosphere. Food was good. Service was very well.

  • 2/5 Thomas J. 3 years ago on Google
    Ordered online for Car Side to Go. After ordering, it said I will receive and E-mail and text. I got just the text after I had picked it up, got home and finished eating. Thankfully the food was good.

  • 5/5 Skip 3 years ago on Google
    Couldn't ask for better service...

  • 5/5 Antonio A. 3 years ago on Google
    Nice place with a great service

  • 3/5 Jimmie G. 3 years ago on Google
    Average food. Average service. My drink was delicious. But the wait staff was slammed. Got absolutely zero talk time with Jeff. The matters to me when I dine in. I want personality.

  • 5/5 JuAn H. 3 years ago on Google
    Great food. Good server she was great super kind. Her name was Kalonna C

  • 5/5 Michael C. 3 years ago on Google
    Great!!!

  • 1/5 kim p. 3 years ago on Google
    Worst steak I ever ate. Server apologized but never offered to recook or rectify the problem

  • 5/5 Michael N. 3 years ago on Google
    Food and service really good. Girl who ran food out was real friendly

  • 4/5 mark g. 3 years ago on Google
    Very good food marilyn very nice waitress

  • 3/5 Jamie G. 3 years ago on Google
    Ribs were dry! Not as good as it used to be. I think covid has changed these places.

  • 3/5 Caroline S. 4 years ago on Google
    This applebees is just okay. the food isn't by any means great and the staff is okay. they don't seem to ever understand the menu very well and it takes forever to get your food! and honestly the food is over priced for the quality. otherwise its ok and decent

  • 4/5 Robert K. 3 years ago on Google
    I got the steak bowl and it was pretty underwhelming for the price. There are some items there I really do like though like the quesadilla burger and the wonton tacos.

  • 5/5 Margie R. 3 years ago on Google
    Food was good. Good social distancing. People were doing good with wearing their masks. Restaurant was kept clean, wiuld go back

  • 4/5 Amy F. 3 years ago on Google
    Great customer service, had to wait outside do to covid.

  • 1/5 Kimberly W. 3 years ago on Google
    Our experience last night was not a good one. Horrible service!

  • 3/5 Jeannie L. 3 years ago on Google
    Host was rather rude. Thank goodness server was wonderful. Pasta wasn't very hot. Server kept checking on us and even asked about dessert. Nice

  • 5/5 Julian M. 3 years ago on Google
    AWESOME

  • 3/5 Shawn R. 3 years ago on Google
    Food was good, service could have been better.

  • 5/5 Tom D. 3 years ago on Google
    The food was great. Had fish & Chips and house salad.

  • 4/5 Alexander P. 3 years ago on Google
    (Translated by Google) Eat well (Original) Se come bien

  • 5/5 Saumil P. 3 years ago on Google
    Good job done ✔ 👏 👍

  • 5/5 Norma Z. 3 years ago on Google
    Applebee's today's great our waitress Marilyn was terrific! Excellent Service!

  • 5/5 Margie R. 3 years ago on Google
    Not real busy, that me sad these days. Had real good service

  • 5/5 Kim P. 3 years ago on Google
    Always a great experience when I go to Applebee's in Papillion. Great food and exceptional service.

  • 2/5 Steve C. 3 years ago on Google
    Was there in evening place was pretty empty but service was bad and took forever to get our food and to have them come by when done to pay bill..almost walked out without paying it took so long

  • 2/5 Google R. 3 years ago on Google
    From past employees i have interviewed, dirty environment, horrible service and rude managers.

  • 5/5 Matthew Z. 3 years ago on Google
    Great food

  • 5/5 Bernardo S. 3 years ago on Google
    Great food, amazing staff

  • 4/5 Betty D. 3 years ago on Google
    Good food and service

  • 1/5 Jamie W. 3 years ago on Google
    Worst experience of my entire life. Waited 30 minutes to even order. Horrible customer service

  • 1/5 Daniel S. 3 years ago on Google
    Ordered food to go, got cold food on top of missing sides.

  • 5/5 rita k. 3 years ago on Google
    Great food excellent servers


Call (402) 339-4359 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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