Indoor trampoline activity center Urban Air Trampoline and Adventure Park - Amusement park in Omaha, United States
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Our Ranking
Address
15364 Weir St, Omaha, NE 68137, United States
Website
Contact
+1 402-915-0110Rating on Google Maps
4.20 (639 reviews)Working Hours
- Wednesday: 10 am to 8 pm
- Thursday: 10 am to 8 pm
- Friday: 10 am to 9 pm
- Saturday: 10 am to 9 pm
- Sunday: 11 am to 8 pm
- Monday: (Washington's Birthday), 10 am to 8 pm, Holiday hours
- Tuesday: 4 to 8 pm
Amenities
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Crowd
- Family friendly
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Amenities
- Toilets
- Free Wi-Fi
- Restaurant
- Good for kids
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Highlights
- Play area
- Active military discounts
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Accessibility
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Reviews
Frequently mentioned in reviews: friendly (6) children (6) month (6) activities (6) times (6) food (7) clean (7) nice (7) year (7) cancel (7) family (8) area (8) sign (8) staff (10) membership (11) play (11) great (12) time (15) good (15) place (27) kids (30)-
59. 3 years ago
Great place for the kids with a lot to do. Staff are very friendly. Ordered food it is not bad and the price is not to expensive.
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5ehson j. 2 years ago
Awesome place for kids and the whole family ...great pizzas great time great workers ..me and my family had a awesome time..so take your family ..dont wait
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5l. 9 months ago
I was incredibly frustrated with the website and complained to the manager who immediately understood my frustrations and the. Admitted my grand daughter and I for free. Completely unexpected. She’s a keeper!
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5John E. 2 years ago
Kids loved this place
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5Carolina L. 1 year ago
Fun place for the kids and parents too! We are visiting the area and we weren’t sure if it was the same as Cloud9. The staff was friendly and patient to assist in explaining the different activity pkgs. The staff walked around checking the areas. The facility was well maintained and clean. Most importantly, my children had a fun experience!! This is a must place to take the family.
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5Michael C. 2 years ago
Awesome trampoline park
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5F. 1 year ago
The staff there is consistently friendly. All of them are helpful and polite. This is a great place for kids of all ages to burn off some energy. Very safe space. From the concession, the foot is hot and taste good. Their chicken wings are very good.
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5A. 2 years ago
We love this place! We got the membership for around $12 a month, you get a free snack and can do ALL the activities with this membership. (I made all his friends parents get one, too! Haha) It paid for itself the first month we got it-we went 6 times the first month! My son NEVER sits still so this has been a major happy place for us! The staff have been really great and the food is pretty good! My son loves the cheese sticks. Since Covid they’re doing a great job with everything going on! Going again today :-)
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5Itz Ferret time !. 2 years ago
Love this place
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5Anna M. 11 months ago
This place is a whole lot of fun for kids around the age 5 and up. So much to do and it's all included for a very reasonable price per individual. The prices for parties is however pretty high. The concessions are also fairly expensive. It's clean and the staff is friendly but they need more staff. We do enjoyed our visit very much.
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5kasey k. 2 years ago
Lots of fun!
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5Johanna O. 3 years ago
Its a fun place to go have your kids have fun and you can relax.
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5Eileen G. 2 years ago
We were just passing thru town and needed to let the kids out to jump. We were SO PLEASED with Urban Air!! First they have so much more stuff to do than any other indoor trampoline park we've visited. Second, the staff were super nice about a couple things (couldn't leave the dog in the car cause it was so hot, so they allowed me to keep her on a leash in the corner. SO grateful. And they gave us a discount cause we're just passing thru town). And lastly, they were so good with sanitation, and COVID careful procedures. I wish we could have them closer to where we live. They rock!!
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5Jamie c. 2 years ago
Can adults do this also?
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5Stephanie O. 2 years ago
My son enjoyed it
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5Deb B. 2 years ago
Allot of fun! Staff was great 😊
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5Carl S. 2 years ago
Taking all the right precautions to be open during COVID times. Was very pleased at how well they are trying to minimize transmission. My kids desperately needed this play day, I was nervous to be honest, but great work.
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5Reese L. 2 years ago
Very clean, safe and fun. Employees seem to love working here. All smiles. I do recommend this place and will return. Thank you guys!!
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5N O. 3 years ago
Kids had fun. It's big and have lots of attraction.
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5Jodie S. 2 years ago
Had my children's (ages 6 and 9) birthday party here and it was fantastic. The party hosts were friendly and attentive. They were engaging with the children making sure they were all having fun and they served the pizza and desserts. The attendants on the floor were observant to the safety of all children and made sure to correct unsafe behaviors in a calm, professional manner. Definitely recommend for parties and just some good family fun time.
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5Vanguard Economic Strategies, LLC. VES, L. 2 years ago
I love the new cleanliness and measures in place to keep my kiddos and I safe. Us and another family of 4 in the whole park. They continually wiped down and they sanitized every 20 minutes. LOVE IT!🙌🏾🙏🏾🙌🏾🙏🏾
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5Angela M. 2 months ago
My kids had a blast! They are ages 8 and 4 and on the small side, but there was still plenty for them to do. The pizzas aren't outrageous and actually tasted good! The video games hit my wallet hard, though, so avoid that part if you're on a budget.
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5Chiffon E. 3 years ago
We are now members and it's worth the cost, especially if you plan on visiting more than twice in a month. The kiddos love it! Also if you don't mind the noise, great place to read while they play👑😁!
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5Ajica 4. 3 months ago
The kids enjoyed speding time at Urban Air. Very reasonable price and the people are very considerate. We went there at a very busy time and told them we drove far away. Glad we were able to.purchased the pass on liine while we were waiting in line and they let us in. Heads up if you are planning to go there, purchased your ticket on line.
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5Joycelyn P. 4 years ago
This place is amazing! Its huge and has so many quality trampolines and activities for kids to do as well as parents. Pricing was great 8.99 for toddler and parent pass was like 5.99. Pricing for older kids was a little more but they have so much for them to do! Very much recommend!
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5Molly A. 3 months ago
Birthday parties are planned down to the minute and the place was quite clean. My kids loved all the climbing walls and dodgeball.
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5Renee S. 2 years ago
Sonmuch fun for the kids and adults! I definitely got my workout in today lol
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5Preston H. 2 years ago
Amazing!!! Made great memories and had tons of fun! Workers their were really social and nice!! 10 stars if I could
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5Shelly M. 2 years ago
My 7yr old loves to go. Is a awesome place for the kids to get out some of their energy. Especially in these colder month's.
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5Jessann B. 2 years ago
Great!
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5Nageshwar Rao K. 2 years ago
There's is annual membership also which is special in its kind
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5Tamiko A. 2 years ago
Very fun place. The kids really enjoy the different activities here.
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5Tyrone C. 2 years ago
It was fun
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5Jason N. 2 years ago
My 12 year old daughter loves this place. She wants to come here for her birthday. It's like a Mc Donald's play area accept 30 times bigger and more interesting with bouncy area, rock climbing, and ball pit.
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5Karina M. 2 years ago
(Translated by Google) It is very nice for all families (Original) Es muy lindo para todas las familias
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4Levi G. 8 months ago
We are a family of 6 ranging from ages 18 to 1 and our kids had a blast! Tons of fun. You and your kids will be elated with how much there is to do there plus the hot food and cold beverages are a nice addition to all the running around. Be prepared to get all your steps in for the day here.
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4Emily A. 1 year ago
Good midweek fun! Being a monthly member is by far the best value. Just keep in mind once you sign up for the membership you are required to do 12 months before you can cancel. Totally worth it on my opinion though.
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4Thad S. 11 months ago
Always a good time here. Prices are a bit high and it's hard to tell how well they are able to keep the place clean. I rarely see any staff members cleaning. That said the kids always have a very good time.
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4Lehr D. 2 months ago
Went with my wife and our 4 year old. He really enjoyed the tube playground but I didn't like that I how long I couldn't see him for. It would be nice if there was a little more access for parents. I did like that the staff was doing a good job keeping the older kids from being to rough around the younger ones. My son absolutely loves ball pits. It would be nice if they took part of the obstacle course and sectioned it off to just be a ball pit for younger kids. He didn't really understand why he couldn't just play in it. Otherwise we had a great time and will definitely come back. It's especially nice to have a place for him to run around when it's real cold out.
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4Tami C. 2 years ago
We enjoy urban Air there is so much to do for the kids. I think one time the kids said they were ready to go before I did. I think they opened up a little soon. We won’t be going back for awhile. My granddaughter and her friend have passes and it is worth it. All you have to do is go one time a month and it pays for it plus. If you are forking out $20 to go, you are paying to much. Get the pass it’s worth it. I think they should have waited to open so we won’t be going back for awhile.
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4Aidan D. 2 years ago
Sky zone is better because of price
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4jason s. 2 years ago
Great place for the children to have a a good time
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4Sunil B. 3 years ago
I was here with my 19 month old son for a birthday party. The place is clean and had enough adventures to kill good 3 - 4 hours. There are a variety of trampoline and one can jump and jump and jump till you get tired. The place is very suffocating. I wish the air conditioning is better. In the room we are in we ran out of pizza and water bottles couple times and it took a while to get them. Looking forward to go back here in the future.
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3Angela L. 2 years ago
I brought 10 yr olds. They became boated before our two hrs were up. My 5 yr old was entertained the whole time. The girl serving our snacks nearly brushed her long hair in my food. She quickly put her hair up when I asked about long hair and working with food. The service was pleasantly slow. Its an ok place don't think il be coming back unless I bring a pack of 5 yr olds, and my own snacks.
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3Kassie M. 2 years ago
The pictures made it look bigger than expected. My kids 7 and 11 played for a good hour before being ready to go. A Lot of different activities. It was pretty crowded when we were there on a Saturday afternoon. Staff were walking around spraying disinfectant in the play areas.
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2Kelly T. 2 years ago
🚫❌ DON'T GET THE MEMBERSHIP! 🚫❌ In the fine print you can't cancel and you must pay for the full year. Then when they renew it (without asking you) good luck getting them to actually cancel it unless you move. You have to submit a utility bill proving you are 25 miles away from their location.
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2Sarah T. 2 years ago
The reservation process to sign up for a spot for members was a pain. I don't understand why members have to reserve spots but the general public doesn't. The website was not friendly at all. Also, I never saw anyone come around and wipe down or clean the tables in the waiting area. I used the restroom and noticed the sign posted on the door with times when the bathroom had been cleaned was blank. So either it had not been cleaned at all that day (this was around 3pm) or no one is filling out the sheet. Masks are required for those waiting but it's not enforced. Masks are not required for children playing, which doesn't make any sense to me. They are in close contact with other kids in those areas. I had mine wear their masks anyway. The kids do love to come and play here and it is a good option for when you need an indoor play area.
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1Caden V. 2 years ago
Urban Air Trampoline and Adventu
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1maria h. 2 years ago
This place is a rip off, very expensive and nor recommended for kids under. if you have little ones under 3 u can not even go in the only playground they have with them. You will have to pay around 15 dollars ( for parent ticket and socks) so u can be in the ground level with you child. We paid around 50 bucks for 2 hours in the premises for my 10 and 2 year old boy. Take your kids to the park probably the play ground is funner u can actually play with them and instead of standing around.
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1Josh D. 2 years ago
Overall not a very well run facility. The staff was generally unhelpful, unfriendly, and poorly managed. I saw several employees on their phones, while customers where waiting for service. They have two activities, the Rope Course and Rock Wall, that require an employee to operate, but only have one employee to work both. This means that if you want to climb the Rock Wall, you have to wait until all the customers have finished the Rope Course for that one employee to come over and assist you, which could be a 15 to 20 minute wait in line. Which, given that you pay for a 2 hour block of playtime, means that if you want to do these activities, you are wasting not only your time, but your money. If you try and get one if the other employees to assist you, despite several standing around talking or browsing their phones, they tell you have to wait for the one employee that is operating both attractions. I could list probably another half dozen issues I had with Urban Air, but I feel like they've wasted enough of my time already.
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1Brian B. 2 years ago
They closed water fountains, but won't offer any kind of water cups despite spending $120 for a small family. Probably won't be back until that is resolved. They do sell bottles of water for $2...or can try getting a drink from bathroom faucet maybe.
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1Shalini L. 9 months ago
Just left this place and we want to cancel our membership after just becoming new members. We have a 2 year old and he was going in the area for kids and there is a sign that says smaller children can be accompanied by adults. It is frustrating that we saw a group of teenagers running up slides and were well too tall to be in there. They weren't approached for their behavior. We were told by an employee who was yelling at me that we were too big to be in the area and I told her we had our son and I even mentioned the sign and she says "what sign?" She cusses at me. I didn't even bother talking to management. There were even parents in the area doing the same thing as us. Me and my husband are interracial so I am not surprised they persecuted us verses everyone else.
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1Serenity B. 2 years ago
The food wasn’t good. When we got our food it was cold and tasted badly. Then my two sisters who are African American were discriminated. They were telling them that they were too tall to play in certain areas. While others kids who were the same height as them could go in and play. I will not be coming back here anytime soon.
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1Jesse T. 2 years ago
WARNING: Do NOT sign up for the membership plan. They lock you in for a year, which is fine, but they make it VERY inconvenient for you to cancel once that year is over. 1. You cannot cancel your membership on the website. 2. The only way you can contact them is via email on their website. 3. They allow themselves 72 hours to respond. 4. They respond with marketing pitches in an attempt to retain you as a member, rather than cancelling per your direct request. I have been emailing them for a full week now and they still haven't cancelled my membership. If they haven't worked this out by the time the next billing cycle comes, I will be disputing the charges on my credit card. UPDATE: After telling them in another email that they had 3 business days to cancel my membership or I was contacting my credit card company, my membership is finally cancelled. Never again will I sign up for a membership with these people.
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1Ronna C. 2 years ago
Tried calling multiple times and never can get we t.through to anyone.
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