1/5 WillTech 1 year ago on Google • 1 review
This
Panera
used
to
have
quality
food,
and
their
soups
were
delectable.
However,
mid
pandemic,
things
began
to
go
awry.
I
went
in
2020
to
purchase
a
soup,
and
it
came
in
a
paper
cup
instead
of
the
usual
ceramic,
and
they
provided
me
with
no
baguette
.
It
was
then
that
I
could
tell
the
quality
was
beginning
to
slip.
Regardless,
the
main
reason
for
this
review
is
my
most
recent
visit,
on
the
fateful
night
of
9/24/2022.
I
distinctly
remember
ordering
a
chicken
noodle
soup
for
myself,
and
a
macaroni
for
my
sister.
Since
they
were
out
of
baguettes,
they
would
provide
us
with
apples.
When
the
order
was
ready,
we
were
given
a
platter
with
macaroni
and
cheese,
along
with
PUMPKIN
soup,
which
I
could
already
tell
was
not
the
right
order.
Additionally,
no
apples
were
to
be
seen!
After
sitting
down,
we
looked
at
our
plates,
then
each
other.
Then
back
at
the
food
again.
Squash
or
pumpkin
soup
was
already
not
one
of
my
favorites,
but
this
was
obviously
watery,
and
it
slid
off
my
spoon
hardly
leaving
a
mark.
The
cook
refused
to
take
back
my
order,
insisting
that
I
did
in
fact
ask
for
pumpkin.
My
sister's
macaroni,
however,
was
another
story.
The
'macaroni'
was
white
and
bound
together,
as
if
with
glue.
The
bowl
was
obviously
not
filled
all
the
way.
The
meal
was
cool
to
the
touch,
and
looked
like
it
had
been
taken
out
of
a
refrigerator
after
a
month
and
reheated
in
a
microwave
for
10
seconds.
She
commented
that
it
looked
worse
than
hospital
food.
To
top
it
all
off,
the
macaroni
and
cheese
bowl
was
disgusting.
Food
remained
encrusted
within
the
bowl;
obviously
cleaned
insufficiently,
if
at
all.
The
grime
was
able
to
be
scratched
off
with
a
plastic
fork,
so
it's
safe
to
say
some
equipment
is
broken
back
there.
The
tables
and
booths
were
also
dirty,
with
scraps
of
food
and
straws
left
on
them.
We
will
not
be
returning
to
this
Panera
any
time
soon.
Pictures
below:
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