Custom Gems image

Custom Gems

Jewelry store

👍👍 This is my favorite place to get minerals and jewelry for gifts. Great selection and friendly staff. People often mention ring, great, jewelry, staff, shop, friendly, store, selection, time, stone,


Address

8487 Frederick St, Omaha, NE 68124, United States

Website

customgemsomaha.com

Contact

+1 402-397-9606

Rating on Google Maps

4.80 (204 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm
  • Friday: 10 am to 5:30 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: 10 am to 5:30 pm
  • Tuesday: 10 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: ring (10) great (10) jewelry (9) staff (9) shop (9) friendly (8) store (8) selection (7) time (6) stone (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jessica P. 2 years ago on Google • 6 reviews
    This is my favorite place to get minerals and jewelry for gifts. Great selection and friendly staff.
    2 people found this review helpful 👍

  • 5/5 Danielle M. 2 years ago on Google • 5 reviews
    Absolutely loved this shop! I had a pretty long list of crystals I needed. There were two employees working when I came in and both greeted me and offered to help but didn’t pressure me or make me feel anxious. One entire wall is beautiful shelving filled with glass jars containing crystals, organized alphabetically! It’s AMAZING! I got every single one that I needed and then some! The employee that rung up all my crystals was so nice and friendly and I can’t wait to go back and get more!!! (All of the small tumbled stones in the photo came from this store!)
    2 people found this review helpful 👍

  • 5/5 Amy B. 1 year ago on Google • 75 reviews
    A true gem of a shop! The prices are wonderful, the selection is incredible! And the staff is knowledgeable and helpful! Wish I could give them more than 5 stars!
    1 person found this review helpful 👍

  • 5/5 Clay S. 2 years ago on Google • 6 reviews
    One of the best gem shops I've ever been to as well as being the best stocked and priced fossil shop I've seen. Friendly folks running it as well. Check it out!
    1 person found this review helpful 👍

  • 5/5 Gina G. 3 months ago on Google • 126 reviews New
    I absolutely love this place. The customer service is spectacular! The quality of gems is outstanding! I could spend all day here!!

  • 2/5 Sydney F. 7 months ago on Google • 4 reviews
    Store is pretty and has lots of options for generic stones. We had a piece of custom jewelry done that we are now getting fixed elsewhere to avoid hassle. Took a month and a half for them to quote the design time for the incorrect ring, and all time estimates were much much longer than quoted. Got the ring back from them, the stone is set loose, chip out of the band, not polished and missing parts of the agreed upon design. The symmetry is off (not centered or lined up) and just lazy or rushed craftsmanship all around. The easiest fix but most disappointing part is that the ring was sized down two sizes from what we ordered, so I am unable to wear the ring until we get it to another shop to possibly be recasted to get it to where this shop said they could initially. Lazy work or rushed work, and wish I was able to wear the ring we paid almost $1k to have made. For custom jewelry, I would go elsewhere for less hassle and higher quality of work, especially for the wait we were given beyond the original times quoted. At first glace, it is pretty but looking at it longer than a second or two brings out poor craftsmanship.
    1 person found this review helpful 👍

  • 5/5 Ryan C. 9 months ago on Google • 66 reviews
    I always have a great time at Custom Gems! Excellent selection, good prices, and very friendly, knowledgable, and helpful employees. We're lucky to have such a nice rock and gem store in Omaha. A lot of larger cities don't have such a great spot. Highly recommended! Thanks everyone!

  • 5/5 Chloe G. 1 year ago on Google • 48 reviews
    Thank you so much to Heather for helping my fiancé with customizing my engagement ring! The moss agate & silverwork is beautiful.

  • 1/5 bree 6 months ago on Google • 28 reviews
    It took them two and a half months to get my stone put into my ring. I really figured they nickeled and dimed me on my ring. I think the women that works there is rude and Very brassy and needs to work in the back room. She is not a people person at all. The gentleman that fixes the jewelry was more personable than the woman. I will never ever go back there. Btw, there was prongs built up on it, but two wasn’t holding the little stone in. Not taking the chance of taking it back for them to screw me over and keep said ring for two months or longer! Never again!

  • 5/5 Catherine J. 2 years ago on Google • 12 reviews
    Great place to find the minerals, rocks, and gems (and fossils) you're looking for. They have a wide selection that's beautifully displayed and reasonably priced. The staff are also very friendly 😊! An outstanding find for geology enthusiasts!!

  • 5/5 Mike 1 year ago on Google
    Keith was able to use their laser welder to fix my titanium frame glasses. He was fast, professional, and the cost was surprisingly low. I can wholeheartedly recommend them to anyone looking to repair titanium framed glasses. Thanks!

  • 5/5 chadd d. 6 months ago on Google
    Went to get some rings sized and one made into a solitare great help and reasonable prices

  • 5/5 erin b. 1 year ago on Google
    It was recommended to me to stop into this store because of the selection. I was treated great by staff, they were very helpful! I even got a little education about the specific stone I was looking for. I found another stone that I was looking for also. I will definitely be back for future purchases

  • 5/5 Nancy B. 9 months ago on Google
    Wonderful place. Helpful staff and I highly recommend you go and see it yourself. I will also guess you won't leave empty handed.

  • 5/5 Colton Rose (. 1 year ago on Google
    Great shop with great people running it! Lots of beautiful crystals to choose from and very well priced all around. Definitely need to stop by and visit y'all more!

  • 5/5 Chris K. 1 year ago on Google
    I went there to see if a geode I acquired was of any value and not only were they extremely friendly and knowledgeable, afterwards they offered my friends 7yr old daughter (who was in love with all the “beautiful shiny rocks”) $15 store credit. That was very impressive to me and completely made her day as well. We will most definitely return as I think they now have a young girl interested in “beautiful shiny rocks”. Thanks again!

  • 5/5 RJVan 1 year ago on Google
    First time here. Interesting gift ideas for the rock enthusiast Very clean and well organized. Had a men's watch that needed a new battery and the woman at the counter was very helpful with the battery replacement at a very reasonable price. Will definitely be going back soon to spend more time since there is a lot to see.

  • 5/5 Christina H. 1 year ago on Google
    Wonderful shop, great prices and selection. The staff is very knowledgeable and friendly. This is my favorite gem shop in Omaha

  • 5/5 Marc K. 1 year ago on Google
    the best jewelry & stone shop around. great staff & a wide variety of jewelry, stones & various other great interesting items. definetly worth stopping in & checking out.

  • 5/5 Carole T. 1 year ago on Google
    Love this store! Wheelchair access and store design is great for wheelchair maneuverability. Great prices, variety, jewelry craftsmanship, jewelry repair, and employees/owners! Hard to find a better lineup in Omaha!

  • 4/5 Blue T. 1 year ago on Google
    Plenty of pre-made options. Endless customization. Very reasonable pricing. Very friendly staff. It was a pleasure visiting this store and doing business with them.

  • 5/5 Daryl S. 11 months ago on Google
    I went there in search of fossils and found lots of them. Im negotiating for a saber toothed tiger skull because of what I found there. The associate I talked to was very knowledgeable, friendly and helpful. 2 thumbs up. The people there make the place even better

  • 1/5 Tres S. 1 year ago on Google
    Went in to spend hundreds of dollars on christmas gift cards. Guess I didn't look rich enough...they helped customers who came in after I had been waiting at the counter. First and last time for this place. Went to Next Millinium instead, they always appreciate my business!

  • 5/5 Deborah D. 1 year ago on Google
    Custom Gems has the most amazing gifts for everyone, young and old alike. They have items of beauty from all over the world, sold by the friendliest and most knowledgeable staff. Also, they do AMAZING repairs on almost ANYTHING (of course, on jewelry mostly). One of my favorite Omaha stores!!!

  • 5/5 Travis E. 1 year ago on Google
    Fantastic locally owned store. I've come here a few times every year for supplies and I always get treated with non-biased, not notch service. Coupled with a selection like nowhere else in town, this is a must stop for anyone into geology, gems, crystals, jewels, & jewel craft. 5/5 highly recommend.

  • 5/5 Gabriela 1 year ago on Google
    Everyday I am excited to wear my ring! Before working out, I take it off, and I catch myself looking at my hand to admire it, and then realizing it’s not there, and missing it, tee-hee! This is just how much I love to have it on, and even though receiving it only recently, my hand feels empty without it! If you want a custom piece engraved with scroll work and/or other designs, Dustin is your guy! When watching him draw what he was envisioning for the engraving, I could tell he was gifted in his abilities. Receiving the final piece was incredible, and it looked better than I ever imagined it would. I am honored to wear this amazing work of art that speaks for itself, and will continue to cherish it forever. Would definitely recommend him 10/10, on all accounts of great service and final product.

  • 5/5 Bharat M. 1 year ago on Google
    Here you can buy the rocks at $1 to real Gems like diamonds. Great service! Very reasonable price compared to other stores.


Call +1 402-397-9606 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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